Front-Desk CSR resume usa - Hire IT People

EDUCATION :
Master of Science in Advanced Computer Science

Master Thesis: Gaming using Augmented Human Computer Interface
Development of a webcam-controlled game in ActionScript 3.0
Courses: C++ Programming and Advanced Algorithm Design, Distributed Systems and Applications, Web Technologies, Advanced Web Technologies, Semantic Web, Networking and Distributed Computing, Service-Oriented Architectures, Personal and Group Skills

Bachelor’s degree in Digital Systems

Dissertation: Study on machine learning techniques for cognitive wireless terminals
Major Courses: Object-Oriented Programming, Programming Techniques, Programming Principles and Languages, Database Systems I& II, Netcentric Information Systems, Computer Networks I& II

PROFESSIONAL EXPERIENCE:
Confidential, Greece
Front-Desk CSR Oct. 2007-Jan. 2008

Responsible for providing customer service to prepay customers
Used tools such as Oracle’s Siebel CRM and Viper
Consulted with team leaders and attended scheduled meetings
Acquired skills: Team work, communication skills

Confidential,Athens, Greece
Military Service Nov. 2008 Nov. 2009

Received the specialty of Computer Specialist
Appointed mainly in the Inventory control center of medical and pharmaceutical material in Athens
Assistant in the office of the Inspector General of the Navy

OTHER QUALIFICATIONS:

Technical Skills: C, C++, C#, Java, XML, PhP, SQL, .NET, ActionScript 3.0, HTML, CSS, JavaScript, Visual Studio 2010, Linux, Microsoft Office
Additional Skills: Team player, Excellent communication skills, Ability to work within a schedule, Willing to learn and improve on existing skills, Fast learner, Eye for detail, Work well under pressure
Languages: Greek (mother tongue), English (fluent), French (intermediate)
ECDL Hellas May 2006
ECDL (European Computer Driving License) Core Certificate

ACHIEVEMENTS AND SEMINARS:
Achievements

Reward for distinguished student from the Hellenic Navy (2003-2004)
Diploma for winning in the volleyball championship, 1st High School of Thrakomakedones (2002)
First reward in photography with the theme “Details of our city” (1999)
Member of the environmental society, 3rd Junior High of Haidari (1999)
Member of the first aid society, in collaboration with the National First Aid of Greece, 3rd Junior High of Haidari (1999)

Research Institute of ASANA
“High Level Technology” seminar

Hobbies:

Read news on a daily basis about anything technology related from websites such as Engadget.
Play video games, constantly read reviews and try to stay up to date with news revolving the gaming universe from sites such as Gamespot
Travelling, Gym, Swimming, Basketball, Tennis, Card collecting

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