Senior Consultant Resume

SUMMARY:

Consummate Oracle Apps Functional Consultant adept at understanding business processes and implementations.
Committed to suggesting performance improvements and filling gaps in client's knowledge.
Specialize in the configuration, management and setup of Confidential applications.
Experience in IT industry in EBS Oracle application - Supply Chain Management (SCM) as Confidential apps functional consultant on various types of projects like Implementation, Enhancement, Upgrade, Supporting, System integration, User training and Post implementation support

TECHNICAL SKILLS:

ERP Tool: Oracle Application 11i and R12 Projects

Modules: Inventory, Purchasing, Order Management and I-procurement, BOM, Payables, Advanced Pricing, Work in Process, AME

Database: Confidential 9i, 10g and 11g

Tools: TOAD, Oracle SQL* Plus, SQL Developer, Winscp, Putty

Operating Systems: Windows XP, Windows-98, Windows -7 and Windows -8

PROFESSIONAL EXPERIENCE:

Senior Consultant

Confidential

Responsibilities:

Provided assistance to clients and team members in mapping business practices and designing and implementing solutions respectively
Provided support in customizing Confidential Apps for current business
Integrated various functions of Confidential apps into users system.
Adhered to project standards while creating Confidential effecting strategies and troubleshooting specific issues
Tested and drafted reports on business practice of Confidential SCM apps and fit-gap analysis
Scheduled and operated interface units and provided system solutions
Defining business and technological solutions which help customer design and implement new generation business processes and organization capabilities
Preparing Business Requirement Documents (BRD100), design documents (MD050) and Test Scripts
Solid understanding of As-Is documentation and Business Process Mapping
Preparation of functional design for customized reports and extensions.
Coordinated with client managers, key users and other key staff to resolve issues
Preparation of unit & integrated test cases for CRP & UAT
Interaction with Confidential Support team to rising SR for smooth functioning of modules

Confidential

Apps Functional Consultant

Responsibilities:

Monitoring INV, Purchasing OM and Iprocurement Global mail box on regular intervals to check if there any issue for supporting
Understand the issue reply accordingly should be responding within given SLA time.
Re creating the issues in case unable to find the root cause of error
Coordination with end user application supporting team to find the Root Cause Analysis(RCA’s)
Creation and follow up of Service Requests (SR’s) with Confidential Support Team during support phase
Conducting weekly call to discuss on pending tickets status and how to fix the issue.
Daily tracking pending transactions and receiving transactions This will be checked regularly and the error should be cleared.
Daily monitor programs running to long and failed requests.
Providing instruction and testing scenario’s to the testing team and clarifying the process flow and doubts
Involved PMO call to present patches which needs to apply
Involved CMS call to present SR (Service Request)
Preparing Audit Documents
Preparing Issue documents to progress towards the issue resolution
Responsible for resolving issues by testing in lower Instance and migrating the solution into production.
Involved in Weekly review Tickets call.

Confidential

Apps Functional Analyst

Responsibilities:

Implementation of Purchasing and Order Management.
Involved in analyse the business process, Requirement gathering and system mapping.
Successfully implemented inventory organizations, parameters and sub inventories.
Successfully implemented Procure to pay business cycle.
Successfully Implemented Approval Hierarchies in purchasing.
Maintained buyers, Approval groups and Approval assignment.
Successfully implemented Standard Purchase order, Blanket Purchase agreements, Blanket Releases, Planned Purchase Order and Schedule Releases.
Trained to the end users in Purchasing and Order Management