SUMMARY:

• Accomplished, CPIM and PMP certified solutions manager and architect with extensive experience developing architectural framework that aligns strategy, processes, and IT assets with the business goals of leading companies in their respective industries.
• Proven skill as a technical program manager with a history of successfully leading the coordination of efforts with architects and business experts across the information technology landscape to translate strategic objectives into actionable items and timetables.

TECHNICAL SKILLS

• CPIM Certified and PMP Certified
• Talented in communicating the benefits of technology to business leaders
• Waterfall & Agile Methodology
• Experience incorporating technical solutions across multiple industry verticals
• Oracle Advanced Supply Chain Planning (ASCP) and Demantra
• Oracle EBS supply chain, sourcing including iSupplier Portal, inventory consignment, advanced supply chain design and planning, sales and service
• Logistics and warehouse management solutions (WMS) including solutions pertaining to reverse logistics and refurbished parts
• Siebel CRM solutions within the sales, call center, and marketing industries
• Master Data Management (MDM) solutions including Siebel UCM and Oracle Product Hub
• Baan Enterprise Resource Planning Software
• Experienced in project scheduling, staffing, and scope creep management
• Management of cross - functional, global IT professional work teams
• Excellent business acumen and an exceptional client service history

PROFESSIONAL EXPERIENCE:

Confidential

Solution Architect

Responsibilities:

• Currently in the process of implementing Oracle ERP solution to the countries in Latin America and Africa
• Provided IT solution for inventory reduction with the potential to save up to $25mn globally on inventory by implementing Supplier consignment process in Oracle thereby enabling the Just in Time solution. Led the pilot deployment in couple of sites. Performed Failure Mode Effect Analysis (FMEA). Explained process solutions where Oracle does not have a robust solution. Authored Oracle consignment implementation guide for functional and technical resources
• Identified areas for reducing company transportation costs by reengineering components of the global supply chain (GSC) system to identify and assign appropriate ocean and over-the-road transportation options
• Designed inventory management solution that successfully overcame limitations of the Oracle planning tool ASCP that would not honor item reservations against sales orders and inventory. Solution implementation increased on-time delivery percentages for the company
• Engineered architecture within the CRM (Siebel, legacy apps) service system, ERP (Oracle EBS) system and trade compliance software that would provide over 7000 field engineers throughout the world with an accurate assessment of the availability of medical devices and refurbished parts from locations across the globe while maintaining regulatory compliance
• Developed and instituted an innovative “reverse logistics” solution to manage and repair defective medical components by assessing availability of refurbished components in inventory; Resulted in significant reductions in regional service costs
• Incorporated new ways within Oracle EBS and iSupplier portal to drive supplier productivity greatly assisting company buyers in the process of automating various touch points in sourcing and receiving

Confidential

Principal Consultant

Responsibilities:

• Principle resource for many leading businesses tasked with the responsibility of identifying current business process challenges and proposing/integrating technical solutions that support the strategic goals of the company.
• Articulated the benefits of technology to company leadership; Incorporated technology into existing business processes with minimal interruption to productivity.

Solutions Manager/Architect

• Chief architect for the reengineering and design of multiple end-to-end business processes and mobile solution maximizing the out-of-box benefits of Siebel CRM (Service and Sales).
• Presented solutions to key stakeholders, provided leadership to onsite and offshore technical professionals, and trained end users. Functioned as solutions manager in the post-deployment the new Siebel CRM system.
• Inherited oversight and workload assignment responsibilities for over fifty consultants, including offshore resources.
• Administered budgeting, project planning, personnel interviewing and selection as well as status report responsibilities to stakeholders within the company.

Confidential

Onsite Lead / Offshore Program Manager

• Lead technical resource for the configuration and scripting of the company’s Siebel system, including team management and personnel development responsibilities. Trained and managed offshore resources so that solution deliverables met business process requirements.
• Performed interviews, set goals for team members, and served as a mentor to team members on the functionality of Siebel Workflows, Siebel Tools Configuration, and scripting.

Confidential

Solutions Architect and Project Manager

• Develop understanding of the company’s marketing campaign requirements and appropriately map with Siebel CRM out-of-box functionality and Siebel analytics.
• Manage the technical design, build and systems integrated testing.
• Navigate change requests and mitigate the impact to project schedule.
• Coach newly appointed on-site and offshore business analysts to understand marketing functionality within Siebel CRM, and manage the team of offshore and onsite developers, business analysts and testers.

Confidential

Techno-Functional Consultant

• Collaborate with business leadership and information technology stakeholders in setting clear direction for company’s marketing campaign processes, and maximizing the benefits of Siebel marketing application to successfully reach millions of consumers across North America.
• Interact with IT team in determining best marketing solutions offered within Siebel marketing application.
• Providing informative training to power users of Siebel 7.8 to maximize production.

Confidential

Technical Lead

• Lead technical role in integrating Siebel 7.5 Call Center application within the existing legacy application greatly enhancing client’s ability to locate and update information.
• Collaborated with client’s information technology team to determine best solutions, and trained technology team to properly configure Siebel Workflows and scripting.

Confidential

Onsite Technical Consultant

• Fiat Automobiles India Limited; a wholly owned subsidiary of Fiat Spa of Italy is one of the leading automobile manufacturers in India. Fiat implemented Baan IV series ERP at manufacturing sites.
• Project objective was to administer post-implementation production support and to design software for new Baan IV functionality.
• Consulted on key production issues and resolution of technical challenges within a Baan IV b2 and Oracle 7.3.2 environment.
• Areas of expertise included customization of sales delivery and invoicing, and development of a new purchase order requisition process.

Confidential

Developer

• Confidential is the flagship company of the Confidential. The Group competencies lie in the areas of wire, wire rope and related general engineering products and services.
• The scope of this project was to in corporate the technical functionality within Baan IV c4 and Oracle 7.3.2 environments to arrive at the base price of sales orders based on net prices.
• Successful project implementation depended on accurate “back calculations” that considered excise and tax duty, consideration of copper price escalation, and other related factors that influenced the sales and delivery cycles.

Confidential

Developer

• Baan Infosystems is the local representative of Baan for the Indian subcontinent. The localization was required since standard Baan IVb2 Finance Package does not have the functionality to cater to the localization for taxes in India.
• The localization covers all the tax frameworks in India at the central, state and municipal level viz. central excise, sales tax and octroi (a local tax collected on various articles brought into a district for consumption).
• Development role included preparing programming specifications to accurately calculate tax deductions for sales and purchase orders.
• Developed script to arrive at total order amounts based on unit price entered by system users. Developed user interfacing and writing scripts in Baan IV tools.