SUMMARY

• Over 9+ years of professional IT experience in Software Product development, maintenance and enhancements.
• Over 7+ years of experience in technology driven Core Insurance Domain Projects.
• Extensively worked through the phases of Software Development Life Cycle (SDLC):analysis, design, development, testing, implementation, enhancement and Maintenance.
• Strong in PL/SQL programming, writing stored procedures, functions, packages and triggers, views on Oracle 10g/11g databases.
• Knowledge of Oracle reports 6i, Unix shell scripting.
• Practicing QMS processes; involved in Production Support (24x7) and fixing the problems.
• Understanding of basics of Object Oriented Programming, and Frameworks such as Java Servlets, Struts. Basic knowledge in JSP, JavaScript and HTML; also have used IDEs like MyEclipse.
• Good knowledge in rational tools such as ClearQuest. Capable of translating business requirements into functional technology requirements.
• Have used Version control tools like SVN and VSS
• Has ability to work in any kind of RDBMS’s like Oracle, MS - Access, Microsoft SQL server etc.
• Self-motivated with an ability towork independentlyto meet operational deadlines in a demanding fast-paced environment.
• Excellent interpersonal skills, ability to interact with people at all levels, In-depth experience in managing and providing technical guidance/support to teams and providing implementation support.
• Received appreciation from client and Management for work in data center migration projects, successfully implementing major enhancements in the systems, providing solutions, documentation and support provided for the critical situations.
• Team Player and have been successful in mentoring and guiding teammates, as well able to work independently with minimum supervision.
• Good communication skills with strong ability to interact with end-users, customers, and team members; Enthusiastic, quick learner & and strong desire to keep pace with latest technologies.

TECHNICAL SKILLS

RDBMS: Oracle 11g, MS SQL Server and MS-Access

Languages: PL/SQL, Java, HTML, XML, C, C++, VB6.0, shell scripting, VBScript and JavaScript

Report building: Oracle reports 6i.

Java EE: Servlet, JSP.

Framework: Struts

IDE Tools: Toad, SQL Developer, PL/SQL developer, FrontPage, Edit Plus, Notepad++, MyEclipse

Version Control: Tortoise SVN, Microsoft Visual Source Safe.

Defect Tracking: Rational Clear Quest, LANDesk and OTRS.

Operating Systems: MS Dos, Windows XP/2000/Windows7, Linux, and UNIX

PROFESSIONAL EXPERIENCE

Confidential, Plantation, FL

Sr. Software Engineer / Oracle developer

Responsibilities:

• Interacting with Client (Internal or External), end to end coordination of the requirements starting from requirement gathering to development and then to Integration Testing.
• First point of contact for severity 1 issues, address the Sev1 issues on priority and work towards quick resolution and turnaround. Makes sure SLAs are meet for all the issues reported. Excellent analytical and problem solving skills with understanding of project management.
• Regular Interaction with customers to determine business/technical requirements, analyzing business process and workflows and suggest improvements.
• Worked with users during UAT to ensure smooth functioning of the project.Resolved defects and provided continuous support till GO-LIVE.
• Created important data Reports for the clients to help them understand Market trends and inclinations.
• Involved in successful data center migration project. Coordinated with different teams (DBAs, Unix support & Network team, development team at offshore), Single point of contact for all clients and stakeholders.
• Ensure all support processes are carried out on time and there is no impact to deliverables.
• Successfully implemented health checks systems for Defect tracking. Automated end of month activities to save manual efforts, reduce turnaround time and eliminate manual errors. Implemented batch scripts to automate the process.
• Worked proactively to provide appropriate root cause analysis for recurring problems to avoid issues in the applications
• Interacted with customers to determine business/technical requirements, issue resolution.
• Was involved in Planning and tracking the requirements through the entire life cycle.
• Generate dashboard report every week and discuss with clients.

Environment: Oracle 11g, Struts, JSP, HTML, TOAD, UNIX, Oracle reports 6i, Sql developer, Shell scripting, FileZilla

Confidential, LA

Sr. Software Engineer / Installation lead

Responsibilities:

• Involved in development of POS application, deployment and testing phases.
• Functional requirements specification document preparation and reviews. Requirement Gathering, Analysis and Design.
• Estimation preparation.
• Worked on environment creation/refresh activities.
• Worked on development of interfaces like MVR ordering, Clue ordering. Coordination with multiple groups (oracle DBAs, network team, Unix support team, etc.), internal and external clients, third party vendors for successful implementation of the interfaces.
• Involved in unit test case preparation and integrated testing of the entire application.
• Handled the release management, release coordination and verification.
• Deployment, Application support and documentation.
• Actively involved in production support during business hours for a month after go production live.
• Received Appreciation from client and management for go-live production support (solutions/work around provided, data patch, setup configurations, etc.)
• Lead a team of 5 resources at offshore for production support and enhancements.
• Involved in code reviews, test case reviews and gave feedback on various design aspects.
• Involved in the requirement gathering for Change Requests
• Used Microsoft Visual source Safe tool for Version Controlling
• Proven successful in coding and technical sharing with the team of developers.
• Involved in successful data center migration project, taken care all pre-requisite & checkpoints for successful data center migration.
• Worked on configurations, interfaces and communication of various systems.

Environment: Oracle 11g, Struts, JSP, HTML, TOAD, UNIX, and Oracle reports 6i

Confidential, LA

Installation lead

Responsibilities:

• Lead a team of 3 resources at offshore.
• Involved in code reviews, test case reviews and gave feedback on various design aspects.
• Worked on Deployment, Application support and documentation
• Involved in the requirement gathering for Change Requests
• Functional requirements specification document preparation and reviews.
• Estimation preparation.
• Involved in integrated testing of the entire application
• Worked on environment creation/refresh activities.
• Handle the release management for the project.
• Used Microsoft Visual source Safe tool for Version Controlling
• Proven successful in coding and technical sharing with the team of developers.
• Providing the functional help for the team members
• Involved in database migration from 10g to 11g.

Environment: Servlet, HTML, Oracle 11g, TOAD, UNIX, Oracle reports 6i

Confidential, Phoenix, AZ

Team member

Responsibilities:

• Involved in Production support.
• Analysis of defects logged by client, worked on debugging the problem.
• Preparing IID and detailed investigation documents for issues logged.
• Code development, impact analysis of fix, unit test case preparation and unit testing.
• Handle the release management for the project.
• Involved in support activities like data configurations, data patch, etc.
• Worked on preparing business understanding documents and FRS for new enhancements.
• Actively participated in development of major enhancements like new line of business, implementing new state for existing line of business.
• Created and/or modified SQL stored procedures whenever required for change requests/enhancements
• Conducted presentations for review.

Environment: HTML, CSS, JavaScript, Servlet, Oracle application server, Oracle 10g, SQL Developer, Toad, Unix/Windows XP.

Confidential

Software developer

Responsibilities:

• Involved in complete product development, design and implementation.
• Requirement gathering, analysis, FRS preparations
• Coding, unit testing and release management.
• Involved in showing Demos to prospects
• User manual preparations, user trainings.

Environment: Visual Basic 6.0, Microsoft SQL Server, Microsoft access, Crystal reports, Windows XP.