Primary Support Engineer Resume
SUMMARY:
- Professional having more than 15 years of hands on as Oracle DBA, Apps DBA and Oracle Instructor, database environment, Oracle administration (7.3 up 12c). Experience on Oracle E - Business Suite (11,11i and R12), Exadata and Exalogic. Experience in Telecom, E-Comm, Web, US Government, Manufacturing, Financial, Agriculture, Engeneering, Media and Marketing companies. Strong experience on Oracle Applications 11,11i and R12. Cloning, Sysadmin skills like create users, concurrent managers, incompatibilities, troubleshooting, patch apply (single patches, family pack and mega patches) and patch creation, responsibilities, schedules, alerts, multi node environment, adpatch, adadmin, fnd tables, adctrl.
- Experience on MNC like Oracle, Dell, IBM, Motorola, March First, and Cummins. Experience in all activities developed in database as Tuning, Configuration, Creation, Backup, Recovery, Users Accounts, and Troubleshooting.
- Databases cloning with Rman (Duplicate) and EBS monthly cloning tasks
- Exadata and Exalogic Administration.
- Exadata migration from HP-UX to Oracle Linux Exadata (Half-Size) and support for E-Business on Exadata Active Dataguard w/ broker configuration between Exadatas (X3-2 and X2-2).
- 24x7 and High Availability Environment, RAC (Spare and Standby DB) and Dataguard
- Oracle Instructor for Oracle Brazil Database and EBS
- Oracle administration using OEM - Enterprise Manager, OAM, and MOS (Patches, troubleshooting, resolutions, help, TAR) and Unix Shell Scripts. (Process, Disk, etc) Patches application, Migration, Upgrade and Downgrade (Database and Apps)
TECHNICAL SKILLS:
Operational Systems: Windows, Linux and Unix
PROFESSIONAL EXPERIENCE:
Confidential
Primary Support Engineer
Responsibilities:
- Support for customers working on Exadata (X4 and X5) and Exalogic (X4) serversReporting for customers covering alerts, events and monitoring
- Supporting Databases over 50Tb size
- Support work with AM&R (T1, T2 and T3), MOS and Field Engineer team
- Working proactively to help and improve customer experience
- Providing technical solutions to AM&R Customers
Confidential
Oracle Apps DBA (Tech Lead)
Responsibilities:
- Exadata (Half-Size) and Exalogic (Elastic Cloud) support (over 40 11g databases)Active Dataguard w/ broker for 2 Half Exadatas (X2-2 and X3-2)
- E-Business 12.1.3
- Supporting all environments from Dev to Production
- Supporting Developers, Functional and Key-users teams
- Activities as security, audit, management space, tuning, patch application, users management, sysadmin
- Database team coordination (6 DBA’s)
Confidential
Oracle Apps DBA
Responsibilities:
- Supporting all environments from Dev to ProductionSupporting Developers, Functional and Key-users teams
- Activities as security, audit, management space, tuning, patch application, users management, sysadmin
- Patch Analysis (Impact, how-to apply, order to apply, pre-requisites, setup)
Confidential
Oracle Apps DBA
Responsibilities:
- On Demand large R12 (12.0.6) full cycle project for TAM Airlines, RAC 10g (10.2.0.4). 3 nodes for dbTier and 3 nodes for appsTierOn Demand large R12 (12.1.2) full cycle project for Engevix Engineering,11G (11.2.0.2) (Multi Tier)
- On Demand large R12 (12.1.3) full cycle project for Abril media company, 3 RAC nodes for SOA 11.2.0.2 db and EBS on multi-tier configuration.
- Oracle Consulting Exadata migration for mobile company Claro. 30Terabytes Fiscal systems from HP-UX 11G (11.2.0.2) to Oracle Linux Exadata (Half Size) 11g (11.2.0.2)
- Supporting all environments for project based on Oracle On Demand standards, from Demo to Production
- Supporting Developers, Functional and Key-users teams
- Backup policies, RAC, security, audit, management space, tuning, custom patch application
- Patch Analysis (Impact, how-to apply, order to apply, pre-requisites, setup)
- Brazil Localization install, update, customized modules (XXGL, XXAP, etc) and NLS (PTB and ESA)
- R12 working on Linux OS 64 bits, hosted by IBM Brazil and Oracle Datacenter.
- Working with Oracle Global On Demand team.
Confidential
Oracle Apps DBA
Responsibilities:
- RAC 10g (10.2.0.4) databases 4 nodesITG tool to manage patch application and production projects deploy
- Developers and Functional Team Support
- Non-Prod support
- Patch Analysis (Impact, how-to apply, order to apply, pre-requisites, setup)
- Brazil Localization project for Global instance
- RAC, ASM, CRS, RMAN set to all environments
- Migration project for dbTier from 32 to 64 bits (split configuration)
- Improve process (Clone, Setups, Production Releases)
Confidential
Oracle Apps DBA
Responsibilities:
- NLS Environment (PTB)Developers and Functional Team Support
- Development, Approval and Production environment
- Patch Analysis (Impact, how-to apply, order to apply, pre-requisites, setup)
- Documentation for patches, migration and upgrade environment (TAs, PMs, etc)
- DBA Team coordination
Confidential
Oracle Apps DBA
Responsibilities:
- Migration Project, Oracle Apps from 11.5.7 to 11.5.10.2 and Operational System from Solaris 8 to Linux Red Hat 4.NLS Environment (PTB and ESA)
- Apps Database upgrade from 9i to 10g
- Developers and Functional Team Support
- Development, Approval and Production environment
- Patch Analysis (Impact, how-to apply, order to apply, pre-requisites, setup)
- Documentation for patches, migration and upgrade environment (TAs, PMs, etc)
- Data Migration from 11.5.7 to 11.5.10.2
Confidential, Chicago IL
Oracle Apps DBA
Responsibilities:
- Migration Project Oracle Databases (9 Instances) from 8i and 9i to 10G10G install and Instances Creation
- Production Support (5 Instances)
- Databases Support to e-commerce
- Oracle iStore Maintenance and Support
- Cloning procedures for Test and Staging environments
- Patch Analysis (Impact, how-to apply, order to apply, pre-requisites, setup)
- Documentation for patches, migration and upgrade environment
- Troubleshooting for patches and environment configure and setup
- Support, configure and setup for users and developers
Confidential, Sacramento CA
Oracle Apps DBA
Responsibilities:
- Project to implanting OTL and full HR upgradeUpgrade and update modules versions
- New module’s install
- Patch Analysis (Impact, how-to apply, order to apply, pre-requisites, setup)
- Documentation for patches, migration and upgrade environment
- Create and install Vision Instance to user’s Workshop
- Troubleshooting for patches and environment configure and setup
- Support on environment, configure and setup to users and developers
Confidential
Oracle Apps DBA
Responsibilities:
- Motorola - Environment with 7 kinds of Applications Servers (Production, Test and Development), Administration of 15 kinds of environment from Factory, many kinds of Oracle versions like 7.3, 8, 8i and 9i for Production, Test and Development.
- Team work with more 4 DBA´s and work with Motorola Support (GIS).
- Global work environment.
- Patches Applications, Users account (DB and APPS), Tuning, Development, Support to Release to Production from Develop. Servers.
- Oracle Applications Administration (11.0.3) and migration project to 11i (11.5.10)
- Sysadmin role and ERP tasks like management users, responsibilities, concurrent managers, troubleshooting, monthly close date process, manufacturing support, inventory.
- Hardware Setup like Disks relocation and Directories reorganize, I/O Balance, Unix administration
- Premium Services Support Team (Oracle do Brasil)
- Support to Customers and Users
- Customize Databases
- Database Install and Migration on Unix (Solaris/HP-UX)
- Development and Production environment.
- Patches (Database and Apps)
- Scripts to Monitoring and Setup
- Documentation of Processes, Environments and Databases activities
- Tuning, Backup, Monitoring, Table Partitioning for high data volume
Confidential
Oracle DBA
Responsibilities:
- Project Migration in Telefonica Company (Telecom) of Vantive Versions. 8.2 to 8.6
- Customize Databases
- Database Installs in HP-UX 11
- Development and Production environment.
- Patches Applications
- Running Scripts to Vantive’s Migration
- Tuning, Backup and Monitoring
- Documentation of all steps to Migrate
Confidential
DBA Oracle Team Leader
Responsibilities:
- Internet Company, www.idealyze.com, www.paralela.com.br,www.tcinet.com.brCreate, Monitoring and Maintenance Environment 8.1.6, 8.1.5 and 8.0.5
- Patches application for upgrade and bug correction
- Backup, Recovery, RMAN databases for tests
- Veritas environment, volumes creation (qiomkfile) on EMC (Symmetrix and Celerra)
- American Consulting Team from marchFIRST consulting
- Definition of parameters, methods, alterations and creations in the Oracle 8.1.6 and 8.0.5
Confidential
DBA Oracle
Responsibilities:
- Carrefour - Creation and correction of Blocks PL/SQL, maintenance of Databases Oracle 8.0.5
- Provar Project (Atento). Creation of databases for a Call Center project with interaction and adaptation to the database LSIP (IBM) being created tables, relationships, models of system of operation of the project, insert of data in the new data base, worked together with professionals of IBM (Fort Lauderdale - EUA)
- Definition of parameters, methods, alterations and creations in the Oracle 7.3.
Confidential
DBA Oracle
Responsibilities:
- Administration Oracle 8.05, monitoring, management Oracle Applications 11.0.3, using environment database larger than 50 GB in Servers Sun Enterprise 4500 with operation system Solaris 2.6.
- Users account, tuning, patches application to the Oracle Applications, use of several tools in the administration of the Data Base with SQL Navigator, Xpert, Manager, Enterprise Manager, Developer 2000 (Import and Export of applications).