SUMMARY:

• Highly skilled Licensed Vocational Nurse with an extensive background in hospital nursing, with additional experience as a Charge Nurse, consistently commended for delivering patient - centered, quality critical care.
• Proven ability to provide quality nursing care in high-stress environments by utilizing interdisciplinary plan of care with assessing, diagnosing, planning, implementing, and evaluation of nursing outcomes.
• Strengths in making swift, correct decisions in emergency situations and remain calm under pressure.
• Dedicated member of multidisciplinary healthcare teams known for excellent clinical aptitude, with superb problem solving, communication, and task management skills.
• Reputation as a professional with superb problem solving and management skills, including time management and task prioritization.

TECHNICAL SKILLS:

• Microsoft Office applications, including: Word, Excel, Database Management and PowerPoint
• Basic statistical knowledge and application of continuous quality improvement: Six Sigma and PDSA

EXPERIENCE:

Confidential

Abstractor

Responsibilities:

• Performs medical records abstraction in support of annual Confidential
• On an annual basis develops expertise in the requirements and parameters of mandated External Accountability Set (EAS) performance measures
• Maintains productivity level as determined by the Quality Improvement Manager and Quality Improvement Director
• Accurately enters the results of chart audits into a database.
• Monitors progress towards completion of the annual Confidential chart abstraction process.
• Maintains a less than 2% error rate in record abstraction and data entry.
• Utilizes various software applications (e.g, Quality Reporter, Excel and Word) to support Confidential operations.

Confidential

Licensed Vocational Nurse / PODs Owner/ Abstractor

Responsibilities:

• Supervisor for seven direct reports
• Qualify, prioritize, and concentrate Provider visit efforts on top opportunities
• Develop, facilitate, and/or secure opportunities to positively impact Triple Aim
• Maintain client relationships, effectively address provider needs & PODS goals
• Understand the business, industry, and industry trends and use knowledge to recommend effective solutions.
• Lead and/or support collaborative business partnerships, elicit client understanding and insight to advise and make recommendations.
• Clarify scope of work commitments and deliverables, and define measurable success criteria to monitor progress toward goals.
• Deliver provider specific metrics and coach providers on gap closing opportunities
• Facilitate patients’ participation in clinical programs & identify opportunities member participation
• Define gaps in Confidential ’s service relationship with providers and facilitate resolution
• Identify specific practice needs where Confidential can provide support
• Develop, enhance and maintain provider clinical relationship across product lines.
• Establish and foster a healthy working relationship between practice and Confidential
• Partner with physicians/physician staff to find ways to explore new ways to encourage member clinical participation in wellness and education.
• Provide resources and educational opportunities to provider and staff.
• Capture concerns/issues in action plans as agreed upon by Provider & PODS Owner
• Document action plans and details of visits and outcomes
• Look beyond metrics to identify underlying issues that contribute to gaps.
• Prioritize Analyst work for PODS specific reporting.
• Accountable for Provider Prioritization & communication of priorities to PODS team.
• Assess data, identify opportunities, and understand how the PODS drive successful Triple Aim outcomes.

Confidential

Licensed Vocational Nurse / Review Nurse

Responsibilities:

• Planning, organizing and coordinating Confidential data abstraction activities to include, but not limited to:
• Scheduling and coordinating on-site medical record reviews
• Conducting medical record reviews
• Uploading or data entering outcomes
• Ensuring that Confidential processes and outcomes comply with all applicable accreditation standards and regulatory requirements
• Providing clinical quality management and ad-hoc reporting services, as assigned
• Working with the quality improvement manager, director and other designated staff to identify and share best practices and opportunities for quality improvement
• Other Confidential activities, as assigned

Confidential, Houston, TX

Licensed Vocational Nurse

Responsibilities:

• Assisted physicians on rounds helped in diagnostic and treatment procedures
• Worked with Epileptic patients on a daily basis, during and after seizures
• Prepare and administer prescribed medications as prescribed by doctor
• Maintained accurate patient records and insured sanitation and safety regulations
• Performed and analyzed Confidential ’s, and worked with artificial respiratory and IMED systems
• Provided patients with support, comfort and pain relief: facilitated blood collection, first aid, vital statistics, enemas, and stoma care; reported changes in patient's condition to supervisor

Confidential, Houston, TX

Pre Certification Nurse

Responsibilities:

• Developed solid knowledge and understanding of managed care requirements related to clinical quality
• Demonstrated ability to assist with focusing activities toward a strategic direction and achieve targets
• Worked as part of a team, utilizing project management skills and authored compelling presentations

Confidential, Houston, TX

Licensed Vocational Nurse

Responsibilities:

• Performed blood collection, gathering of vital signs, visual acuities and medication administration
• Administered enemas, insulin, finger sticks, wound care, first aid treatment, and stoma care
• Performed administrative segregation rounds, hearing detention physicals, and use of force physicals
• Kept detailed and accurate patients records and reported changes in patient’s condition to supervisor
• Helped physicians in diagnostic and treatment procedures and assisted during sick call
• Performed and interpreted Confidential ’s and worked with Epileptic patients during and after seizures

Confidential, Fallbrook, TX

Charge Nurse

Responsibilities:

• Directly supervised staff of ten: scheduled meetings, assigned duties and conducted comprehensive trainings for new nurses, and liaised with nurse staffing office to identify staff requirements
• Worked with artificial respiratory systems and IMED systems
• Assisted laboratory technicians with patients on the floor and maintained accurate patient charts
• Provided compassionate guidance to patients with long term illness, and created a warm environment for families, staff, physicians, patients and visitors
• Evaluated and monitored patients care through consultation and direct rounds, and ensured patients requirements as per nursing care standards and as per the instructions of doctor

Confidential, Webster

Licensed Vocational Nurse

Responsibilities:

• Dealt with a variety of diseases that affect the urinary tract system these diseases include kidney stones; urinary tract infections, or UTIs, such as pyelonephritis, cystitis, or the urethritis
• Treated acute urological health problems, and perform evaluations and urodynamic studies.
• Duties included ordering, performing, and interpreting diagnostic studies and lab work; diagnosing, evaluating, and treating bladder dysfunction and incontinence; and delivering medication and preventative or treatment plans to the patient and family.
• Considering the sensitive and often embarrassing nature of urinary and reproductive diseases regarded all patients with care and was understanding on often sensitive issues.
• Escorted patients to and from exam rooms, physician offices, and treatment room as appropriate.
• Recorded patient data prior to each physician visit, including but not limited to, vital signs, height, weight, allergies, and medication changes.
• Obtained all necessary patient records as required by physician and verifies presence of consent prior to treatment or procedures.
• Prepared and stocked exam/treatment rooms and orders supplies as needed.
• Assisted physicians with exams and procedures as requested.
• Obtained blood specimens from peripheral sites as needed and in accordance with OSHA and universal precautions.
• Administered subcutaneous and intramuscular injections, including but not limited to, hormones and biological growth factors.
• Maintained all exam/treatment room disinfection protocols.

Confidential

Licensed Vocational Nurse

Responsibilities:

• Handled the tasks of providing patients with support, comfort, and pain relief
• Determined patient care assignments in accordance with patient’s requirements

Confidential, Houston, TX

Licensed Vocational Nurse

Responsibilities:

• Assist physicians by gathering patients' medical histories.
• Support obstetricians during the delivery of babies in the labor room and/or during obstetric examinations.
• Know all the procedures for and language relevant to delivery.
• Help gynecologists in birth control-related procedures.
• Educate patients about sexually transmitted diseases (STDs), or venereal diseases (VDs), birth control methods and pre-natal care.
• Attend to women with miscarriages or stillbirths; this required excellent communication skills and compassion.
• Worked with the doctor when dealing with patients who showed signs of uterine or breast cancer.
• Helped physicians do pelvic examinations.
• Performed ultrasound scanning.