Computer Support Technician Resume Baltimore, Maryland - Hire IT People

OBJECTIVE To obtain a professional entry-level position in the Computer Support Technician field, where I can continue to enhance and develop my computer networking skills and expand my knowledge in all aspects of installation and hardware support.

EDUCATION

Associates of Applied Science-Computer Network Technology A+ Certification and Network+ (In Progress) High School Diploma

SKILLS/ COMPENTENCIES

DNS, DHCP, TCP/IP
Networking Technologies (Routers, Switches, Firewalls)
Wireless Networking
Database Management
IT Support
Network Security
Problem Solving Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions
Installs computer components, software, and updates into desktops, laptops, and peripheral equipment, following design or installation specifications
Knowledgeable of Windows XP, Office 2000-2007, MS Outlook, VPN and local area network
An innate ability to prioritize and work effectively with minimal direct supervision

EMPLOYMENT HISTORY

Confidential, Baltimore, Maryland Receptionist 6/2009-Present

Provided information, took messages, and scheduled appointments.
Resolved complaints from customer and the public.
Provided exceptional support in all aspects and phases of dental treatment. Ordered office supplies, maintained equipment, protected confidential files, and distributed mail.

Confidential, Baltimore, Maryland Accounting Clerk 10/2005-4/2006

Gathered statistical, financial, accounting or auditing reports and tables pertaining to such matters as cash receipts, expenditures, accounts payable and receivable, and profits and losses.
Operated computers programmed with accounting software to record, store, and analyze information.
Checked figures, postings, and documents for correct entry, mathematical accuracy, and proper codes.

Confidential, Baltimore, Maryland Administrative Assistant/Intern3/2004-4/2006

Answered telephones, took messages, and assisted various staff as needed.
Planned and scheduled meetings and appointments.
Handled travel, guest arrangements, and maintained electronic files

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Computer Support Technician Resume

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