Customer Service Resume Townsend, MT - Hire IT People

Objective

To obtain a position that will enable me to use my strong organizational skills, educational background, and ability to work well with people.

Experience

09/2009 - 02/2012
Confidential
Winston-Salem, NC
Sales Associate

Provided quality customer service by advising customers and identifying their needs
Demonstrated goods and services, and solicited orders from established or new customers
Successfully drove sales and promotions
Performed opening and closing procedures for the store
Processed freight and handled markdowns and sales set up
Experienced in using computers to enter, access or retrieve data
Reported to the Manager and District Manager with the responsibility for sales promotions, customer satisfaction, and customer survey scores
Implemented strong organizational skills and customer service orientation
Demonstrated strong interpersonal communication skills
Extensive problem analysis and problem solving
Adaptability and ability to work under pressure

06/2010 - 09/2010
Confidential
Winston-Salem, NC
Wedding Consultant

Assisted Bride and her bridal party in choosing their colors, fabrics, and styles for dresses
Skillfully assertive while maintaining the diplomacy of a good negotiator
Successfully organized, creative and able to handle high amounts of stress
Knowledgeable about a variety of religious and cultural customs
Exceptional communication skills with clients and other vendors in the wedding industry

09/2008 - 05/2009
Confidential
Pensacola, FL
Server

Operated food preparation equipment
Followed recipes and prepared appetizers, salads, cold dishes, main courses and beverages
Provided customer service and resolved customer complaints
Organized and cleaned work and food preparation areas
Served food and beverages to customers

01/2008 - 09/2008
Confidential
King, NC
Personal Fitness Trainer

Instructed and coached individual woman in various exercises and activities
Assed clients physical fitness level and encouraged them to set and reach their fitness goals
Constructed instructional programs and assisted clients in breathing exercises
Demonstrated physical activity and lead various recreational activities
Identified specific training needs for clients
Applied and taught clients specific nutritional practices
Provided clients with information and resources in regards to nutrition, weight control and other lifestyle issues

2007 - 2008
Confidential
Winston-Salem, NC
Cashier

Answered customers questions and provided information on procedures or policies
Counted money at the beginning and end of shifts to ensure that amounts are correct and that there is adequate change
Processed merchandise returns and exchanges
Issued receipts, refunds, credits, and change due to customers.
Maintained a clean and orderly checkout area
Received payments by cash, check, credit cards, vouchers and automatic debits
Resolved customer complaints
Stocked shelves and organized products

04/2006 - 09/2006
Confidential
Townsend, MT
Barista

Education

Nursing major