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Senior Capacity Planning Analyst Resume

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SUMMARY:

  • Over 20 years of developed skill set is very strong in Open Systems, Distributed Systems, and mainframe processor virtualization (VMware, Hiper - V, LPAR) including a very strong view of mainframe storage and Storage Area Networks (SAN, EMC, Confidential, HDS, Confidential ) via fibre (ficon) channel switches (mostly Brocade) and Network Attached Storage (NAS, NetApp).
  • Provided detailed knowledge of replication and disaster recovery scenarios across most vendor platforms.
  • Capacity Planner and Performance improvement is an enjoyed, proven, and a personally rewarding specialty.
  • My skills developed as these technologies grew from their initial offerings to the somewhat more robust products. Experience shows the known pitfalls of existing technology based on prior working knowledge.
  • Implemented RS-232, RS-422, RS-485, RS-488, SCSI, Fibre, and S/3xx I/O interface (parallel) data transmission networks and sensors installed on these networks. These networks included hospital systems, data processing systems, and various management systems.
  • Over 20 years experience in the Mainframe arena managing and supporting Operating Systems (z/OS, MVS, VM, PR/SM, IOCP, HCD, McData) and Subsystem (CICS, IMS, IDMS, DB2, JES2) with emphasis on major ASSEMBLER coding and exit creation.
  • Designed, sourced, installed, programmed, and taught sensor systems for intrusion detection, fire detection, engine management, high and low power management, navigation, communications, and entertainment systems on yachts ranging from 80 to 250 feet.
  • Team Player and effective manager - If I can help you succeed then I have succeeded. Self motivated starter, openness for new assignments, ability to receive general instructions and develop sound course of action.
  • Experienced Leader and Manager with honed styles for people management, technical management, and operational management
  • Very strong oral and written communication skills including technical and sales presentations. A well skilled listener with the ability to “put the pieces” together. Time proven strong analytical and problem solving skills. The ability to produce clear and concise written and verbal documentation.
  • Constantly striving to improve .The ability to see a process and a way to improve a process.
  • Incident, Problem and Change fanatic. No ticket - no change Badly written ticket - no change.
  • Displays appropriate level of autonomy, seek appropriate level of feedback and keep open lines of communication with managers as well as peers.
  • Understands escalation. If un-escalated can manage complex tasks, prioritize and meet multiple customer requirements to completion, on time and on budget.
  • Organize and coordinate technical projects. Can easily negotiate the best approach to obtain a solid solution.

PROFESSIONAL EXPERIENCE:

Confidential

Senior Capacity Planning Analyst

Responsibilities:

  • Currently putting the planning back into Capacity Planning. Polishing up the crystal ball. Contractor providing capacity planning, capacity management, and performance insight for multiple large z/OS systems.
  • Actively engaged in Confidential DB2 Analytics Accelerator implementation and performance.
  • Perform MXG, SAS, QMF research on historical SMF and RMF data. Perform trending and projections of past and future resource needs.
  • Listen and gather information critical to data center performance.
  • Assist Clients with buying their next boat and selling their current vessel.
  • Yacht relocation, yacht delivery skipper.
  • Dis-assembly, over the road shipment, re-assembly
  • On the water relocation to client specified location
  • On the water repairs as required

Confidential

Subject Matter Expert, First Line Manager, Sr. Technician

Responsibilities:

  • Diagnosed both processor and storage overutilization issues in a mostly open systems environment usually related to the lack of understanding virtualization (both processor and storage). Often related to other’s complete lack of fundamental capacity planning and unrealistic performance (i.e. just stuff it somewhere - it will be “fine”) expectations (and $$$). Lack of (capacity) planning and ignoring performance implications does nothing to meet SLA.
  • Leadership assignment providing SAN and NAS technical support to multiple clients worldwide. Support included Confidential storage, EMC storage, and Confidential storage (and others).
  • Technical expertise provided the ability to train new employees on the proper methods to support SAN and NAS environments.
  • Major portion of this time was serving as a first line manager for a team of storage engineers.
  • Significant process improvements implemented during this time.
  • Brought SLA misses under control. Attained SLA goals.Eliminated financial penalties.
  • Reduced the number if failed changes by personal technical review of all storage changes.
  • Attained SLA goals and reduced financial penalties signififcantly.
  • Consulted on system and storage performance and capacity planning issues.
  • Managed outages including ensuring the right people were involved and escalating as required (in my opinion - to get service restored ASAP).
  • Provided outage / performance insight for senior management.
  • Provided insight for Confidential process and documentation.s

Confidential, Florida

Owner and Principle Engineer

Responsibilities:

  • Superyacht and marine consultant providing IT system design, customization, installation and ongoing support.
  • Larger vessels have multiple redundant IT systems, usually Windows Server 200x, providing provisioning systems, crew and guest tracking systems, navigation, fire protection, intruder detection, navigation systems, power management systems, and entertainment systems. Usual configurations involved multiple redundant physical servers and multiple raid 5 storage arrays.
  • Boatyard people and project management skills as well as boatyard IT installation and support experience.
  • Provided estimates for all types of yacht repairs and upgrades from IT to marine power plant upgrades and repairs.

Confidential, Jacksonville, FL

Consulting Systems Engineer

Responsibilities:

  • Provide technical sales leadership across both open systems and mainframe systems performance, configurations.
  • Designed and implemented processor and storage capacity growth plans to clients. Capacity plans successfully delivered both current and expected growth metrics. Planning also accounted for SIGNIFICANT performance improvements for clients in health insurance, finance, and transportation..
  • Provide performance diagnosis and capacity planning for open system fibre networks from Confidential through fabric switches to storage arrays as well as mainframe systems supporting CICS, IMS, DB2. Tools included but not limited to Omegamon, MXG, RMF, and SAS.
  • Created Confidential based solutions (processors, storage, tape, services) in high performance online computing for airline industries using the TPF operating system as well as MVS and VM systems.
  • Designed and implemented conversions from SCSI to fibre on many open systems platforms.
  • Diagnosed problematic code issues (usually ASSEMBLER based) across TPF, VM and MVS. This included problem diagnosis into all applicable subsystems including TSO, CMS, IMS, DB2, and CICS.
  • Worked with clients to ensure all code was up to date with all applicable PTFs and APARs applied using SMP/E. Also wrote some system mods using SMP/E.
  • Remote copy (PPRC, XRC, HRC - Confidential Remote Copy) specialist.
  • Worked with other vendors replication software.
  • PR/SM (SIE) specialist.

Confidential, Atlanta, GA

Senior and Lead Systems Programmer for MVS and Subsystems (generalist)

Responsibilities:

  • Open systems were considered “lab equipment” during this timeframe.
  • Provide performance diagnosis and capacity planning for mainframe systems supporting CICS, IMS, DB2. Tools included but not limited to Omegamon, MXG, RMF, and SAS.
  • Diagnosed problematic code issues (usually ASSEMBLER based) across TPF, VM and MVS. This included problem diagnosis into all applicable subsystems including TSO, CMS, IMS, DB2, and CICS.
  • Built, maintained, and upgraded MVS and subsystems (CICS, IMS, IDMS, VTAM, DB2, JES2) per Confidential standards.
  • Created custom exists for subsystems and accounting using SMP/E and ASSEMBLER.
  • CICS, DB2, IMS, IDMS, JES2 and other subsystem specifics:
  • Authorized load modules (to access supervisor state) via LINKEDIT and PARMLIB including SVCs.
  • Authorized subsystem regions access to specific resources (RACF, DFDSS if pure Confidential ).
  • Ensured LINKLST, STEPLIB, LPA were properly aligned.
  • Ensured software was defined as a subsystem is parmlibs and PPTs of SCHEDxx.
  • Verified console messaging was properly defined.
  • Set the tuning ( Confidential, IEAIPSxx) and failover options (PR/SM).
  • Checked the VSAM and CF (as required) settings.
  • Maintained required PTF and APAR levels in all OS and subsystems.
  • Kept a close eye on all system and subsystem logging / journaling functions ensuring an abundance of disk space was available.
  • Documented processes.
  • Trained junior team member.
  • Taught (finacially rewarded for my working knowledge) MVS Performance and Capacity Planning to other clients.
  • Coded IOCP, HCD, and PR/SM decks ensuring the best performance and scalability (capacity planning) possible.

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