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Customer Service Resume

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SKILLS PROFILE

Bi-lingual English/Spanish Proficient in MS Office Suite Detail Oriented
Customer Service Certified Motivated Committed to Professional Standards
Clerical Team Player Data Entry/Keyboarding

PROFESSIONAL EXPERIENCE

Confidential, New Bedford, MA (Temporary Position) 2011-2011
Receptionist

  • Performed general clerical duties including: typing, filing and faxing
  • Answered phones and scheduled appointments.
  • Assisting translation in Spanish and customer service.

Confidential, Wareham, MA 2007- 2007
Production Worker

  • Assembled picture frames on a team production line.
  • Conducted production inspection of frames.

Confidential, Fairhaven, MA 2006 - 2007
Production Worker

  • Inspected product for damages.
  • Participated in a very fast pace assembly line.
  • Maintained and surpassed production quotas daily.

Confidential, Carolina, PR 2005 - 2006
Administrative Assistant

  • Performed general clerical duties including: typing, filing and faxing.
  • Answered phones and scheduled appointments.
  • Entered student information in the college’s main database.
  • Provided information to students regarding the application process and college procedures using excellent customer service skills.
EDUCATION

Training Resources of America New Bedford, MA present
Employment Ready Program

  • Participating in a program to refine job readiness abilities and enhance skills such as:
    Data Entry, Communication, Problem Solving and Decision Making enabling for a
    smooth transition into the workforce.
  • Accessing resources in computer applications, typing speed and accuracy, telephone techniques, and the operation of general office equipment.

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