Career Objective:

To obtain a challenging and distinctive position where I can utilize my interpersonal,analytic and consultative, problem solving and resource management skills, in addition to my knowledge, education and experience in human resources and benefits administration, process and policy management, regulatory compliance and other experience, education and training.

Summary:

Highly responsible and results oriented professional with ability to prioritize, meet deadlines and work with minimal or no supervision. Experience includes management of operations and benefit programs of Retirement System. Consulting and collaborating with executive team on policy initiatives. Leadin the development of COLA database project and Pension Database Administration. Skilled in the management ofaccounting systems, operations, and functions related to financial and system administrationof financial institution; experience in the supervision of professional and administrative staff and vendor management. Possess strong verbal and written communication skills and in providing quality customer service. High degree of experience in policy administration, processanalysis for purposes of recommending operation, infrastructural and process improvements, including the assessment of organizational training needs to meet organizational goals.

Education:

Masters Degree in Human Resources Management
Bachelor of Science in Business, Accounting

Certifications:

Professional in Human Resources (PHR)
Certified January 28, 2012 - January 31, 2015

Computer and Other Skills:

Highly proficient in Microsoft Office: Word, Excel, Access, PowerPoint, Visio and Outlook; as well as Lotus Notes,
Oracle Financial, Kronos, Ceridian, Oracle Financial, Peoplesoft, Meditech, Munis and other industry specific software; Fluent in Spanish.

Work Experience:

HR Generalist - Confidential, November 2011 to April 2012

• Responsibilities included workforce planning, recruitment, employee on-boarding and employee relations.
• Evaluated organizational policy and procedures, and initiated changes for improvement. Consulted on employee and labor relations matters, and workplace investigations.
• Seized leadership of leave administration; including FMLA for over 1,700 full time employees and brought the programs in line despite a tough labor environment.
• Lead the development and implementation of recruiting procedural changes for Public School District to identify and attract quality candidates for substitute teaching and Para-educator positions, where there was no rocedure.
• Managed, developed and updated job descriptions.
• Proactively informed and trained Board of Education associates in the responsibility requirements of EEOC administration and reporting guidelines.
• Partnered with managers on a variety of employee relations issues.
• Reviewed and evaluated candidate information for open positions.
• Monitored worker compensation claims and was primary collaborator with third party administrator.
• Responded to Surveys on various topics; EEO, Compensation, District Data.
• Provided support to HR director on grievance related matters.

Benefits Coordinator Retirement System - Confidential, September 2006 to November 2011

• Played a key role as technical resource for senior management, peers and participants for program administration, data and system related matters.
• Ensured contract requirements and regulatory compliance were met.
• Collaborated with Human Resources senior management and retirement administrator on HR policy affecting retirement programs.
• Managed all aspects of Retirement System administration for more than 1,400 active participants and more than 1,200 retired and vested participants for two defined benefits and three defined contribution plans.
• Worked closely with Information Technology in the design, development and implementation of cost of living adjustment (COLA) system and pension database administration.
• Processed pension benefits for participants and met with and counseled participants throughout the retirement process.
• Experience in the processing and implementation of Qualified Domestic Relations Orders (QDRO) for active and retired participants.
• Responsible for evaluating Summary Plan Descriptions (SPD) to ensure compliance with plan and legislative guidelines.
• Managed vendor relationships, including ensuring vendor compliance.
• Administered HRIS/payroll systems; reconciled pension database; contributions and refunds and processed quarterly reports.
• Managed pension payroll of $1.8 million with third-party vendor as well as coordinated 1099R processing and other plan related administration initiatives.
• Gathered, prepared and processed data for nondiscrimination testing and annual actuarial valuation.
• Successfully evaluated systems and departmental work processes and procedures and made recommendations for process improvement strategies.
• Proactively and efficiently resolved participant and plan related issues and provided guidance to senior management and internal and external stakeholders.
• Maintained personal knowledge of policies, procedures and regulations pertaining to the Retirement System of the Town of Greenwich and regulatory guidelines pertaining to Pension; as well as contracts, and legislative mandates affecting program or plan administration, and directly managed daily departmental operations and special projects.

Assistant Controller - Confidential October 2000 to August 2006

• Successfully managed accounting and daily operational functions of $50M credit union including,budget preparation and administration, analysis of quantitative data, general ledger administration, processing of financial statements, and strategic overnight investment decisions.
• Responsible for regulatory reporting to National Credit Union Administration (NCUA).
• Lead implementation of all facets of check 21 legislation, including decisions on technology needs, development of new procedures and employee training initiatives.
• Co-lead accounting and transactions systems conversion.
• IRA product management, including regulatory compliance and competitor rate analysis to determine monthly interest rates, instituted and moderated IRA and Retirement educational program for members of the institution.
• Member of the compliance team – ensured the organizations compliance with regulatory and Federal and State legislative entities.
• Responsible for employee on-boarding, systems training, performance evaluation and compensation analysis.
• Responsible for employee benefits administration, which included assisting employees with all types of 401(k)/DC plan enrollment, processing plan changes; loans, rollovers, contribution changes, and served as backup for payroll processing with third-party vendors.

Regulatory Affairs Coordinator - Confidential, July 1998 to October 2000

• Performed effective and efficient research into regulatory compliance issues, and monitored regulatory changes for the United States, Canada and Latin American regions.
• Responsible for the registration of cosmetic and over-the-counter cosmetic products with the regulatory agencies for North America and South American regions, such as the Food and Drug Administration in the U.S.A.
• Maintained awareness of legislative changes affecting the organizations business.

Training:

Practicing Law Institute, New York ERISA Training

Certified Employee Benefit Specialist (CEBS) Designation Courses:
Compensation Concepts and Principles (CMS2)
Retirement Plan Design (RPA1)
Retirement Plan Management (RPA2)
Human Resources and Compensation Management (CMS1)

Equal Employment Opportunity (EEO) Manager Version
Positive Employee Relations & Union Awareness
Conducting Successful Workplace Investigations
Family and Medical Leave Act (FMLA)
Americans with Disabilities Act (ADA)
Workers’ Compensation Training

Professional Affiliations:

Society of Human Resource Management (SHRM) - National and Southern CT Chapter
International Foundation of Employee Benefit Professionals (IFEBP)
Academy of Management (AOM)
World at Work
American Management Association (AMA)
American Society of Training and Development (ASTD)
American Society of Public Administration (ASPA)
International City/County Management Association (ICMA)
National Public Employer Labor Relations Association (NPELRA)