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Customer Service Specialist Resume

3.00/5 (Submit Your Rating)

Charlotte, NC

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Executive Summary
Commitment| Leadership| Integrity

I strive to provide the company that I am employed with honesty, stability, dedication, effectiveness, and push myself much farther than expected for the job assigned.

Areas of Expertise

  • Customer Service
  • Data Entry
  • Regulatory Compliance
  • Sales
  • Filing Documents
  • Computer Operations
  • Inventory Control
  • Career family consular
  • Search for Deeds
  • Cashier
  • Account processing
  • High school math Tutoring
  • Credit Checker

Professional Experience

Confidential
VALIDATION/CUSTOMER SERVICE SPECIALIST (02/2012- Present)

  • Check home deeds/run credit checks.
  • Multi-line servicing.
  • Schedule installation appointments.
  • Inbound/Outbound customer confirmation.
  • Initiate customer surveys.
  • Data Entry and document filing.

Confidential
CUSTOMER SERVICE REPERSENTIVE (08/2010- 01/2012)

  • Handle inbound and outbound donations from local and long distant supporters.
  • Assist clients with career and temporary housing programs as well as assist the company as the after school math tutor.

Confidential
CUSTOMER SERVICE ASSOCIATE (06/2010- 08/2010)

  • Effectively handle all customer concerns, which includes:
  • Payment concerns, Service Termination, and Cable Resolution
  • Handle multiple customer issues and sales by providing customer with more advanced features

Confidential
MERCHANDISE ASSOCIATE (06/2008- 08/2009)

  • Provide customers with excellent customer service while also providing accurate information and change in a timely manner.
  • Research and resolve problems relating to customer accounts within company guidelines quickly and efficiently.

Education

High School Diploma
Psychology

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