PROFESSIONAL EXPERIENCE

1/09 to 3/10 National AR/Sales Analyst Confidential

• Managed portfolios of National Accounts: Responsible for AR collections, reconciliations and cash application; resolution of chargebacks and conducting monthly and quarterly AR account reviews with Sr. Management.
• Order Management: Ran daily order reports, reviewed EDI workflow; interfaced with Asset Planning and Sales assuring drop ship and direct ship warehouse/air-hub allocation and timely shipment; interfaced with Pricing Administration and Sales to assure correct pricing on all products.
• Audited, processed and reconciled all deductions related to Marketing, Coop Advertising and Sales Incentives and Promotions.
• Provided all accounts with monthly statements.

10/06 - 12/08 Reconciliation-Deduction Analyst: Confidential

Confidential Reconciliation/ Deduction Analyst

• Audited and processed customer deductions/charge-backs pertinent to promotional programs: Marketing Development Funds, Co-op Advertising and Rebates.
• Investigated and processed logistic related charge-backs: shortage, damage refusal and miss-ship claims.
• Interfaced with Sr. Management and Accounting to assure expeditious review and approval on program funding for credits to be issued in a timely manner. Program funding includes: Price Protection, Advertising, Cooperative Funding and Price Variances.
• Responsible for monetary adjustments, collections, and bad debt/write off submissions.

Confidential: Rebate Analyst

• Analyzed, validated and calculated rebate claim data for Managed Care Customers, including Pharmacy Benefit Managers and Medicare Part D submissions based upon contractual terms and conditions.
• Responsible for the analysis and resolution of disputed rebate claim and monetary adjustments.
• Liaisoned with Contract Managers and Product Managers providing financial reporting for trending and budget analyses.
• Provided rebate claim supporting documentation to both internal and external customers.

01/05 - 06/06 Accounts Receivable Coordinator: Confidential Corporate Shared Services

• Managed all billing and collections for five corporate divisions; Portfolio of $ 60M.
• Interfaced with Divisional Financial Controllers providing reports pertaining to Sales, A/R and Inter-company settlements, charge-backs and reconciliations.
• Responsible for all cash application via cash/check disbursements and domestic and foreign wire transfers.
• Prepared daily and monthly cash reconciliations and prepared bad debt submissions for review and approval.
• Responsible for journal entries for Inter-company clearing and account adjustments.
• Reviewed and determined all releases of sales orders based upon credit assessments.
• Set and reviewed credit limits and terms for new and existing customers.

09/02 - 12/04 Accounts Payable Mgr. - Staff Accountant: Confidential.

• Responsible for full cycle AP: Code and process (post) all invoices, credit memos, Sales Commissions and Employee Travel & Expense Reports to proper General Ledger Accounts and Cost Centers.
• Accounts Receivable: Processed charge-backs for Marketing and Sales Divisions and Retail Service Centers.
• Facilitated computer processed payments and manual checks to vendors.
• Interfaced with Logistics to process all invoice verification for goods received from Foreign Vendors and Group companies.
• Processed Letters of Credit and Wire transfers for domestic and foreign vendors.
• Maintained leases and maintenance agreements for office equipment.
• Processed year-end 1099 forms for sole proprietors and non-employee consultants.
• Responsible for various Accounting duties: Month and Year End Closings, Bank Reconciliations, Adjusting Entries which included Amortization/Depreciation, Payroll/401K, and various Accruals.
• Provided Senior Management and Departmental Directors with Monthly/Annual General Ledger /AP Account Analyses.

9/00 - 9/02 Various Consulting Positions: Accountants On Call / Accountemps

Confidential

• Payroll Processing: Reconciled monthly and weekly payroll pertaining to federal withholding, FICA, state taxes and deductions for national and ex-patriot employees; maintained garnishment reports and bank reconciliations.
• Administration of Employee Benefits: Addressed inquiries and corresponded to employees, alternate payees and their legal representatives in regard to the distribution of qualified defined benefit plans (pension plans), defined contribution plans (Savings and Security plans), and ERISA regulations for QDRO drafting and actuarial calculations of pension commencements.
• Full-cycle Accounts Payable: Duties included coding, vouching, and matching invoices, auditing and processing Travel and Expense Reports, interfaced with vendors, purchasing and shipping/receiving departments to resolve purchase order/ invoice inquiries and disputes, reconciled inter-company bills, maintained vendor accounts and provided managerial staff with Accrual/Expenditure reports for budget analysis, prepared general ledger/journal entries and produced financial reports for managerial staff.

11/97 - 6/00 Client Service Associate, Confidential

• Liaison for corporate client's employee stock options and employee stock purchase plans; offered strategic assistance for event planning and maintained daily contact with clients.
• Addressed inquiries and advised executive and broad based employees of individual plan provisions and rules.
• Applied payroll deductions, cash checks and wire transfers to employee stock purchases and stock option exercises, utilizing CMS software.
• Prepared 1099s and statements for employee stock sales and dividends.
• Provided management with Revenue tracking and Expense reports and billed clients monthly.
• Provided clients with monthly reports for Compensation Expense Reporting.
• Reconciled account share balances, daily sales and issuances against Outstanding Shares Reports and Nominee/Custodian Account positions.
• Interfaced with brokers, transfer agents and the Depository Trust Company.

Senior Customer Service Representative, Confidential

• Acted as Group Coordinator supervising and training Customer Service Representatives.
• Provided Call Center managerial staff with ACD and operational statistical reports.
• Processed shareholder requests for stock sales and certificate issuance of shares.
• Addressed shareholder inquiries and initiated research regarding tender offers, odd-lot buy backs, account balances, 1099s and tax issues, legal stock transfers, the replacement of lost securities, and dividend reinvestment plans.

9/96 - 9/97 New Accounts Credit Analyst/CSR, Confidential

• Analyzed credit and processed activations for corporate and individual retail consumer accounts.
• Trained and supervised temporary staff for the Call Center of the New Accounts Department.
• Facilitated the operations of the New Accounts Department; provided managerial staff with reports reflecting departmental service levels and statistics.
• Worked with multiple databases to resolve operational issues.

EDUCATION

BA Candidate: Anthropology
ASPS: Business Administration

SKILLS

Microsoft Word, Excel, and Outlook, GroupWise, Lotus Notes, SAP Accounting Software, Quickbooks, CMS, AS400, MK Finance, JD Edwards, Ross Systems, Elite Enterprise, Solomon.