Customer Service Representative Resume

Objective
To obtain a position as a Customer Service Representative.

Abilities
6 years of customer service
Excellent written and verbal communication skills, with an eye for detail
Extremely productive in a high volume and high stress environment
Proficient in the use of internet
Highly productive in the use of Microsoft Word
Self starter with a can do attitude.

Employment History
2008-2009 Confidential San Antonio, Tx
Customer Service Representative
I delivered quality service, quality food and maintained a clean restaurant.� I worked with a smile and a winning attitude. I was capable of delivering total customer satisfaction on every shift. I also handled and resolved customer complaints.

05/2008-08/2008 Confidential Tx
Customer Service Representative
Provide prompt and friendly service to customers in a way that will exceed customer expectations and ensure customer satisfaction. Follow procedures to prepare food products for customers, maintaining the highest level of product quality and cleanliness. Crew Members are also responsible for the cleaning and sanitizing of food preparation area, storage areas, including interior and exterior of restaurant, equipment, and utensils. Handle and resolve customer complaints.

Confidential, Tx

Customer Service Representative
Provides excellent service and customer interaction. Collects payment for customer purchases. Demonstrates suggestive selling techniques. Bags groceries for customers. Monitors and manage potential front-end shrink. Makes change and keeps an accurate till. Answers product related questions for customers. Ensures company food safety and sanitation expectations are achieved by following SOP

2004-2007 Confidential
Customer Service Representative
Responsible for ensuring that quality products and services are delivered to our customers meeting Papa John’s standards. This may include pizza making, order taking, and cashier responsibilities. Served customers efficiently with an outgoing and energetic personality in a fun fast-paced environment.

2003-2004 Confidential Austin, Tx
Customer Service Representative
Give effective customer service, operate our cash register to process purchases and manage returns, arrange merchandise so it is appealing to customers, and present credit application opportunities to help customers save additional money. Present myself on the sales floor knowing the merchandise in terms of sizes, styles, and inventory which is vitally important as I helped customers with their questions. Keep the fitting rooms free of clutter and ensuring those items make their way back to the sales floor to help ensure that I provide an enjoyable customer experience.

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