SUMMARY:

• Over five years of experience working with UNIX - AIX-PEARL, Linux, ITSM & ITIL Change Management
• Over five years of experience working Microsoft Office 2010 / Outlook 2010
• Over ten years working with JES2/MVS, Tivoli Workload, Enterprise Resource Planning (ERP) Schedulers.
• Over five years of experience working Service Center Client / Heat / Clarify, Remedy (Action Request System) Incident Ticking
• Over ten years of experiences working with Win/2003, Win/NT, Win/XP, Vista and Win7.
• Over ten years Info-Man, Serena Change-Man / / Lotus Notes 4.5, and 6.5 / Mainframe TSO / ISPF / SDSF / MVS-JES2 / Endevor / Librarian
• Over ten years Performed scheduling at the senior level with knowledge and experience of Mainframe and UNIX-AIX-PEARL.
• Over ten years of console batch monitoring.
• Over ten years of experience working with JCL/PROCs correcting job abends, OS/MVS, TSO / ISPF / JCL, Endeavor and Change-Man, CA1/CA7/CA11, NDM, FTP, DB2 and CICS online database.
• Performed network monitoring tools and functions (ping, telnet), Synsort/SORT, TCP-IP, FTP, VPN, LDAP, HTTP, Confidential Utilities, IDCAMS, VCAM, VTAM, JCL, Microsoft Excel, Word, and Outlook. COBOL, VM/CMS, VSAM, DB2, Microsoft Access, and SQL Server with Bug tracking software Bugzilla.
• Setup TWS scheduler batch Predecessor and successor. For all scheduler on Mainframe and Midrange platform.
• Perform Mainframe Test cases execution with summarization of results of new develop applications.
• Process and Supported Confidential Request by completing customer requests for data transferring from Mainframe to Desktop using software Easytrieve.
• Perform Microsoft Word, Excel, and PowerPoint and Access technologies for data center projects.
• Have excellent written and verbal communication skills in the IT environment.
• Work with high-level applications for production business, Strong quick thinking with effective SLA Decision-making.
• Self motivated and driven to succeed in the IT industry; work proactively with a minimal level of direct supervision.

TECHNICAL SKILLS:

• Mainframe Z/OS V2.1/ MVS ESA 4.3/ JES2 4.3/Z-OS390 1.3 thru 1.10
• UNIX-AIX-Linux / UNIX-PEARL, HP-Open view ES9000/Midrange
• Tivoli Workload Scheduler 8.6
• TCP/IP, VPS, VTAM, RACF
• Confidential /AS400 I-Series / SUN-FIRE E6900 Symmetric
• File-Aid (RDX) - Version. 3.0 And 4.0
• CA Advantage Repository Data Shopper 3.1
• Document Direct 1.3, 1.4, 2.1 and 2.3 (Mobius)
• View-direct / infopac-rds / auto balancing (Mobius)
• EMC Dasd Hardware
• Wintel/Veritas / Netback up system.
• CA Command Center / CA (Platinum) Repository 3.8, 4.0 & 7.0 / SAR (CA-View).
• PANVALET (CA) V.14.2/ ENDEAVOR
• RACF / ACF2 / COMPAC DL380 TALAERT
• NGenius Performance Manager servers
• SQL Database, MS Access, DFSMS, ADSM, DFHSM, IMSP/IMST

PROFESSIONAL EXPERIENCE:

Confidential, CA

Senior Production Batch Monitor Engineer

Responsibilities:

• Duties are to support systems operations functions, such as batch job scheduling, monitoring, Microsoft windows Servers and UNIX AIX to Provide 24x7x365 coverage for batch processing.
• Set up Confidential Batch, Test Batch, add predecessors and successors to batch jobs. Update Batch Calendar.
• Perform file transfers with GIS/SCC tools; create email to producers when file has invalid record or server down. When transmission failed perform a replay file to a good success. monitors memory usage and other system health indicators.
• Perform CA & /CA11 batch operation troubleshooting of system stalls, failed batch jobs, system errors, as needed to resume normal operation in accordance with specific guidelines and procedures.
• Perform Autosys batch operation, force start jobs, set jobs to success, set jobs on Hold an no Hold failed batch jobs, report job failure for resolution errors as needed to resume normal operation in accordance with specific guidelines and procedures.
• Perform Printer batch operation using Xerox laser functions,

Confidential, San Diego, CA

Responsibilities:

• Duties are to support systems operations functions, such as batch job scheduling, monitoring, and recovery through Window plate form scheduler, Microsoft windows Servers and UNIX AIX/ Confidential to Provide 24x7x365 coverage for batch processing. Set up Confidential Batch, Test Batch, add predecessors and successors to batch jobs. Update Batch Calendar.
• Perform file transfers Tumbleweed tool and DataBus, backup/restore functions, monitors memory usage and other system health indicators.
• Perform troubleshooting of system stalls, failed batch jobs, system errors, as needed to resume normal operation in accordance with specific guidelines and procedures.
• Escalate unresolved problems to system and application specialists. Complete special projects and duties assigned by management to improve batch operations and identify automation opportunities. Maintain direct knowledge of all system operations processes, procedures, and quality standards.
• Ensure RunBook restart and escalation procedures are update, If job failure check Runbook procedures, open up support ticket through Confidential Services Manager Production Incident ticket.

Confidential, Cordova, CA

Operations Specialist

Responsibilities:

• Duties are to support systems operations functions, such as batch job scheduling, monitoring, and recovery through TWS and Confidential AS400 and z/OS mainframe, Microsoft windows Servers.
• Performed data backup and recovery operations, including management of tape media
• Performed user support and help desk functions. Monitored and perform operations of AS/400 computer systems, including processing of batch schedules and producing/distributing printed output Identified, document and escalate abnormal events or problems including system software or hardware problems, program errors and datacenter environmental control systems
• Work with TWS 8.6 and z/OS Mainframe to Provides 24x7x365 coverage for batch processing. Set up Confidential Batch, Test Batch, add predecessors and successors to batch jobs. Update Batch Calendar.
• Perform file transfers, backup/restore functions, monitors memory usage and other system health indicators.
• Perform troubleshooting of system stalls, failed batch jobs, system errors, as needed to resume normal operation in accordance with specific guidelines and procedures.
• Escalate unresolved problems to system and application specialists. Complete special projects and duties assigned by management to improve batch operations and identify automation

Confidential

IT SAP Production Operator

Responsibilities:

• Responsible Taking shift turnover, check outstanding Confidential request for outstanding jobs for scheduling through TWS, AS400.
• Experience with SQL server processing Select and Update commands.
• Check emails for new or outstanding Confidential request. Set up Confidential Batch, Test Batch, add predecessors and successors to batch jobs through TWS. Update TWS Batch Calendar defects.
• Monitor batch application through TWS and Mainframe batch production; ensure batch jobs MTBatch/d process to de-allocate CICS, IHST online DBA
• Ensure application loans, HR/payroll, Retail, and Account payable.
• Correct application batch failure rerun, step restart, restore-rerun
• Ensure all Batch jobs and Backup are completely process, Correct Batch scripts when needed through Enterprise Resource Planning (ERP),
• Monitor MTBatch/up process to completion to ensure that all CICS, IMSP/IMST online and Database up on Mainframe and UNIX-AIX-PEARL platform.
• Respond to Remedy incidents tickets for outstanding Issues. Create. Open/Close Remedy incidents tickets

Confidential

Production Operation Specialist

Responsibilities:

• Monitor and correct Application batch failure on UNIX-PEARL-AIX Shell and Pearl systems.
• Perform network-related task including connectivity and server monitoring.
• Knowledge of applications patches for software distribution system, Strong listener and team player. Trained co-worker and provide technical experience.
• Good oral and writing communication skills with a strong supervisor background.
• Complete documentation on all work requests using Service Center ticket system.
• Monitor Emails for Confidential scheduling request for Autosys batch application. Setup Confidential request for Successor and predecessor application through TWS Workload scheduler, Schedule E-commerce batch job through Autosys schedule. Correct Batch scripts when needed.
• Respond to Remedy incidents tickets for outstanding Issues. Create. Open/Close Remedy incidents tickets.

Sr. Production Operation Support Analyst

Confidential

Responsibilities:

• Ensure schedule changes for Control M and TWS workload and Enterprise Resource Planning (ERP) scheduler. Set up Confidential Batch, Test Batch, add predecessors and successors to batch jobs. Update TWS Batch Calendar. Correct JCL and PROC errors and failures.
• Monitor ITIL Request Fulfillment for service request, reset passwords for users and customers
• Monitor and correct Application batch failure on Midrange systems TWS Workload.
• Responsible eCAPS (Payroll-Midrange) applications UNIX-PEARL platform
• Perform network-related task including connectivity and server monitoring.
• Knowledge of applications patches for software distribution system.
• Strong listener and team player. Trained co-worker and provide technical experience.

Confidential, Newport Beach, CA

Sr. Data Center Engineer

Responsibilities:

• Perform Bi-weekly IPL’s on production and development MVS systems taking shift turnover, check outstanding TWS Confidential request for outstanding jobs for TWS scheduling.
• Ensure insurance and claim applications process to completion.
• Correct application batch failure rerun, step restart, restore-rerun through TWS.
• Ensure all Batch jobs and Backup are completely process
• Correct Batch and application scripts abends for the Mainframe and Midrange systems and updates batch documents. Schedule and process batch application through TWS workload scheduler. Support HP/UNIX-AIX-Pearl/platform production.
• Correct application Scripts for UNIX-AIX-PEARL systems using TWS scheduler.
• Set up batch predecessor and successor for Mainframe and Open End platform through TWS.
• Responsible for critical path batch application from Mainframe to Midrange systems
• Strong listener and team player. Trained co-worker and provide technical experience.
• Experience with MVS (zOS) and UNIX-AIX-PEARL Operating systems, AIX, JES2/JESa/JESB JESB and JESZ subsystems in a multi-platform of CICS, IMSP, and TSO/SDSF/ISPF/ IMSP/IMST.
• Good oral and writing communication skills with a strong supervisor background.
• Respond to Clarify incidents tickets for outstanding Issues. Create. Open/Close Service Center Clarify incidents tickets.

Confidential, Lakewood, CA

Sr. System Administrator Analyst

Responsibilities:

• Duties are to centralize tracking changes, Process Migration, Confidential Changes, SAP Batch Balancing, People-soft batch changes, Correct Batch Date changes of the environment for No-profit applications. Escalated application abends to correct personal.
• Test new software applications and updates documents. Schedule and process migration and batch application through TWS and Enterprise Resource Planning (ERP) scheduler.
• Monitor TWS Applications changes for Confidential, responsible for critical batch application path that fee other batch systems. Approved and process compiled packages and escalate batch control related problems with the potential service impact.
• Strong listener and team player. Trained co-worker and provide technical experience. Good oral and writing communication skills with a strong supervisor background.
• Receive request from Application Department, System Technical Department, Productions department, party Vendors and off-site centers. Perform network-related tasks, including connectivity and server monitoring, support Cisco call center and Blackberry enterprise server center
• Correct application Scripts for UNIX-PEARL systems using TWS scheduler.
• Experience with MVS (zOS) and UNIX-PEARL Operating systems, AIX, JES2/JESa/JESB JESB and JESZ subsystems in a multi-platform of CICS, IMSP, and TSO/SDSF/ISPF/ IMSP/IMST.
• Manage all Remedy incident tickets and resolved all assigned tickets to the complete satisfaction of the management staff

Confidential, San Diego, Ca

Production Operation Support Analyst

Responsibilities:

• Duties are to monitor the mainframe and UNIX-Pearl AIX Government defense.
• Support batch applications for Confidential
• Manage and restore batch service delivery batch backups and application for ( Confidential ) Data Center. Monitor all data center applications.
• Responsible for critical batch application path that fee other batch systems.
• Approved and process compiled packages. Update RACFM userid to correct batch program issues and process Serena Change Man Packages.
• Strong listener and team player. Trained co-worker and provide technical experience. Good oral and writing communication skills with a strong supervisor background.
• Manage all Remedy incident tickets and resolved all assigned tickets to the complete satisfaction of the management staff
• Experience with SQL server processing Select and Update commands.

Confidential, Torrance, CA

Production Application Support Analyst

Responsibilities:

• Duties are to Monitor, manage and restore service delivery of networks (data and voice), servers and mainframes for Confidential DC1 Data Center.
• Duties are to monitor stop/start IMSP/IMST databases and to DBR the database for production batch when there are batch contentions. Approved and process Serena Change-Man packages. Update RACFM userid to correct batch program issues.
• Implement the changes into the production environment, Mainframe and UNIX-PEARL. Resolve computer related problems and Provide immediate recovery of services for in house client and users.
• Responsible for correct application Scripts for UNIX-PEARL systems using Control M scheduler.
• Experience with Confidential MVS Z/390/ Z/OS V2 operating system, JES2 subsystem in a multi-platform CICS, IMSP, TSO/SDSF, HSM, Control M/R, Tivoli Workload Scheduler, Pan valet, and Lotus Notes. Knowledge of NT server, Windows 2003 server, and UNIX-PEARL operating system.
• Experience with automation, output management and change management. Provided technical ability to perform problem resolution procedures for MVS/JCL, NT/Windows server, UNIX-PEARL and storage systems. Trouble shoots software system problems and Have a clear understanding of Confidential system utilities.