Loan Processor Resume St. Louis, MO - Hire IT People

OBJECTIVE:

To support the growth and profitability of an organization that provides challenge, encourages advancement, and rewards achievement with the opportunity to utilize my substantial experience, skills, and proven abilities towards the company's goals.

PROFESSIONAL EXPERIENCE:

Loan Processor

Confidential, St. Louis, MO

Maintain procedures for processing loan files, documentation and information.
Review incoming loan files for compliance with underwriting standards and completeness.
Assist Senior Loan Processor with monitoring third party vendor processes for accuracy and completion.
Assist Accounting department with necessary loan accounting functions as needed.
Assist with completing Home Mortgage Disclosure Act (HMDA) logs, preliminary audit functions, document tracking and imaging, as well as month end loan accounting functions.
Assist with organizing and filing loan files and trailing documentations received.
Perform quality control review of all residential loans and commercial draw request.
Importing Documents/Document Review
Perform other duties as assigned.

Collector

Confidential, St. Charles, MO

Making outbound collection calls in a professional manner while keeping and improving customer relations
Collect customer payments in accordance with payment due dates.
Review and monitor assigned accounts and all applicable collection reports.
Provide timely follow - up on payment arrangements.

Order Validation Rep

Confidential, Chesterfield, MO

Perform Business validation, and update customer records on assigned prospective customers.
Complete all assigned Minimum to Publish checks within 24 hours.
Create complete and clear notes on touch points in Salesforce.com and/or 'Notes' in CSS
Review Edits/Corrections from other teams and resolve touch points and queries as necessary
Communicate effectively with teams to ensure high quality and timely expedition of customer orders.
Occasionally assist with clerical responsibilities in the Credit Department

Pre Closer Service Specialist

Confidential, St. Louis MO

Complete Welcome Calls to borrowers to obtain relevant information in regards to the title transaction.
Receive incoming electronic fax and mail documentation and route to the appropriate transaction.
Frequent verbal and written communication with internal customers, mortgage lenders, and borrowers.
Responsible for following our established pipeline management routines.
Knowledge of commonly used concepts, practices, and procedures within the mortgage and title industry preferred.
Can rely on instructions and pre-established guidelines to perform the functions of the job.
Fast paced environment and ability to work independently required.
Other duties as assigned.

Telecom Serv Specialist

Confidential, St. Louis MO

Perform test calls, to live branch
Ensure all lines are properly working and determine Hunt order
Documented all calls in Excel, for larger rollout out of new IVR project
RFP Telecom Project
Telecom Billing projects
Invoice projects

Service Specialist

Confidential, Creve Coeur, MO

Assist tax hotline escalation services group, in support of a variety of complex distributions, corporate actions, tax, cost basis and client reporting products.
Provide world class service to clients, tax professionals and branch teams.
Collaborated with the permanent staff on special projects.
Data Entry

Relationship Manager/Loan Processor

Confidential, St. Louis, MO

Processed loans from set-up to closing by verifying, compiling and entering borrower information into loan processing systems.
Verified and analyzed loan documentation including income, credit, appraisal, and title, while maintaining strict compliance with all applicable federal and state regulations.
Submitted loan application files to underwriting for approval, and created and mailed approval or denial letters to applicants.
Adhered to all applicable internal NPI policies and procedures, and protected the confidentiality of borrower information.
Assisted the department with projects as assigned.

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Loan Processor Resume

St Louis, MO

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