Portfolio / Program Manager Resume
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DetroiT
SUMMARY:
- Dynamic, results - oriented senior technology leader recognized for ability to develop and implement technical and process strategies for Portfolios, Programs and Projects. Assist in building organizational agility by focusing on strategic Agile technical direction, competency, process improvement, scenario planning, staff empowerment, and effective demand \ capacity management.
- Expresses excellent verbal, written, and presentation skills based on the technical level of the executive teams and clients.
- Extensive background managing Infrastructure upgrades, migrations, and implementations for DevOps, IaaS, SaaS, PaaS, SOA, ERP, CRM, Airline, Telecommunication, Supply Chain Management and Financial systems.
- Excellent program management background coupled with strong financial analysis, vendor management, and strategic planning skills.
KEY AREAS OF EXPERTISE INCLUDE:
- XP, SCRUM, SaFe 4.0, Kanban MS Office Legacy -2016 Infrastructure upgrade (Legacy & IaaS)
- Version One, Rally MS Server \ Desktop Legacy-2016 BPM Automation PEGA, Auraportal
- JIRA \ Confluence, Hip Chat OS X Legacy- Sierra DevOps (Puppet, Chef, Puppet)
- PMI® Governance / Best Practices Cloud (AWS, Openstack) RFP,RFQ,SOW,SLA,SPA
- MS SharePoint Legacy-2016 BackOffice optimization (Salesforce, Tableau) C- Level Stakeholder Management MS Project Server\ Pro Legacy- 2016 Primavera, Clarity, Daptiv Oracle Financials (AP/AR/GL)
PROFESSIONAL EXPERIENCE:
Confidential, Detroit
Portfolio / Program ManagerResponsibilities:
- Managed and supported the Portfolio of Programs, Projects, HW strategic Infrastructure Road and Initiatives with the CEO, CTO and CFO
- Integrated Salesforce, (Force.com) with internal Sales, Product, Marketing and Delivery processes and systems
- Analyzed existing Enterprise Business Processes with CFO and CTO to define HW infrastructure to improve user experience and process workflows.
- Worked with CFO and CTO to define Agile Enterprise Resource and Capacity Planning
- Provided critical business direction, guidance, and decisions to process Development & Delivery
- Worked with Senior leadership (C - level) to migrate Development & Delivery from Waterfall to Agile DevOps methodology (using IaaS, SaaS, PaaS, Containers, AWS, Openstack, Jenkins, Chef, Zookeeper and Puppet)
- Transformed/modernized Confidential infrastructure to Hybrid Cloud (AWS, Kubernetes, Openstack ).
- Collaborated with COE s, to establish enterprise oversight, legal, compliance, and users created solutions that are synergistic to the Confidential infrastructure platform(s)
- Evolved Hybrid PMO& Business framework processes, methodologies (SAFe 4.0, Waterfall, BPMN 2.0 and Auraportal)
Confidential, Dallas, TX
Portfolio / Program Manager
Responsibilities:
- Performed Business analysis and Vendor Management activities at the strategic downsizing and out sourcing, operational, and Data Center and infrastructure support with key partners in the continual improvement of business processes within Confidential .
- Built internal customers & stakeholder’s relationships and manage expectations based on agreed goals, objectives, and timelines of the organization.
- Provided status updates to key stakeholders and C-level management
- Translated IT infrastructure designs, specifications and standards to internal stakeholders and external Vendors
Confidential, Dallas TX
Portfolio / Program Manager
Responsibilities:
- Performed business analysis activities at the strategic, operational, and organizational level; working with key partners in the continual improvement of business processes within 7- Confidential Fresh Food Division.
- Managed an International team of Program / Project Managers, Vendors and 7- Confidential SME’s in the development of a Vendor / Recipe Management system.
Confidential, Dallas TX
Program Manager
Responsibilities:
- Accounted for the scope, quality, implementation & financials of Confidential ’s SAP Successfactors implementation.
- Led the evaluation of the Technology, process, & organizational change initiatives needed to support the integration of SAP HR with SAP Successfactors Oracle Database and BackOffice in Confidential ’s infrastructure.
- Provided hands-on leadership & direction to the team as well as manage Confidential ’s C level executive expectations, designs and strategies for implementation.
- Worked with The Human Resources AP gathering information for projected business case development & performance measurement into the Successfactors deployment
Confidential, Denver, Co
Sr. Program Manager
Responsibilities:
- Developed the Confidential strategic initiatives using industry best Agile practices for the Confidential .
- Developed Program / Project financial-status, scorecards, Issues, Risks, ROI, Change / Quality Management, and cost and schedule forecasting.
- Provided Development and Support of Enterprise tools - analysis, business case, cost estimates, and integration planning for Confidential Enterprise Resource Management (ERM) and Enterprise Portfolio Management (EPM) tools. (i.e. Migrated SharePoint 2010 to 2013, Oracle and MS Project Server and Professional 2010 & 2013 and EPM Live Workengine)
- Provided Infrastructure modeling and installation to support custom Confidential implementations Confidential SAP / Successfactor with Oracle Database and BackOffice (AP/AR) systems.
Confidential
Sr. Wireless Program Manager
Responsibilities:
- Managed the relationship between Confidential and the Confidential Team to ensure proper implementation of the Mobile Data solution and datacenter upgrade and move.
- Managed the installation of three thousand in-vehicle Confidential ’s and associated datacenter installation and upgrades
- Provided Risk analysis and Change management for program to include ROI
Confidential, TX
Senior Wireless Program Manager
Responsibilities:
- Led & Managed PM requirements gathering, gap analysis, implementation configuration, testing, training vendor / leasing management and support for Confidential .
- Managed installation of one thousand three hundred in-vehicle mounted car kits and five hundred in-vehicle mounted mobile data units
- Installed two thousand five hundred Motorola 325i handheld portable units, seventeen transmit/receive radio sites in addition to two existing sites at Confidential power plants.
Confidential
Senior Business Process Consultant
Responsibilities:
- Designed solution for Cobalt/GM marketing initiative.
- Implemented performance management measurements to quantify improvements to Cobalt’s Business processes.
- Developed PMO processes and defined and implement best practices.
Confidential, Dallas, TX
Senior HR IT Program Manager
Responsibilities:
- Led HRIS transition and vendor management of IBM resources.
- Streamlined business processes between IBM and AA for human resources outsourcing initiative.
- Collaborated with executives to define HR roadmap.
Confidential, Dallas, TX
Senior Program Manager
Responsibilities:
- Led senior executives of Confidential gathering requirements performing gap analysis and creating a roadmap for Oracle financial application included (HRIS, AR, AP)
- Established PMO and implemented best practices and templates.