SUMMARY:

• More than two decades of sound IT leadership in areas including IT strategy and security; systems analysis, architecting, installation, integration and streamlining; software development and management; network design, administration and management; technical support and help desk management and telecommunications management.
• Proven business leadership skills in strategic planning, consulting, change management, policy development, team leadership and motivation, training and development, project management, process improvement and procedure development.
• Operationally astute with demonstrated abilities in new business development, needs assessments, proposal development, presentations, contract negotiations, post - sales support and client relationship management.
• Financially savvy with superior skills in budget planning and forecasting, business forecasting, financial reporting and traditional accounting functions including A/R, A/P, General Ledger and Payroll Management.
• Recent recipient of B.S. in Information Technology with a Concentration in Cyber Security Technology. Completed case studies in Current Homeland Security Issues, Perimeter Defense Techniques, Systems Analysis and Development, System Modeling Theory and Project Management.

CORE COMPETENCIES:

• Workforce Planning & Scheduling Contractor Management Team Leadership & Motivation Training & Development Business Partnering Consulting Vendor Partnering & Management Budgeting Data Center Management
• Technology Implementations & Upgrades Network Architecting & Administration Network Security
• Website Creation & Management Router & Firewall Configuration & Optimization
• Custom Database Design Custom Front - End Systems Design

TECHNICAL SKILLS:

Development Environment Software: C; Microsoft Visual Basic; Visual Studio

Enterprise Resource Planning (ERP) Software: Oracle E-Business Suite, Microsoft Dynamics GP, Sage Pro, MAS90

Object or Component Oriented Development Software: Borland Paradox; C++; Practical extraction and reporting language Perl; Python, PHP

Web Platform Development Software: Hypertext markup language HTML; JavaScript; CSS

PROFESSIONAL EXPERIENCE:

Consultant

Confidential

Responsibilities:

• Reviewed domain server installations and processes to improve performance. Documented systems.
• Installed and configured Citrix Provisioning Services. Configured and integrated Infoblox DNS appliances. Setup Hyper-V server for image maintenance.
• Brought in as a consulting engineer to facilitate project startups and completions. Created network documentation. Identified areas of inefficiency in help desk processes. Firewall changes - access and NAT rules and firmware upgrades. Data Center infrastructure (backbone, UCS/ blade servers, storage, switches, routers, vCenter, VOIP, etc.) optimization and maintenance.
• Active Directory maintenance - including resolving issues with replication of DNS and AD info; troubleshooting domain controller issues, DNS management, CISCO - ASA, UCS, VOIP phone system / Unified Communications, Data Domain, EMC storage.
• Analyzed Cloud services, submitted recommendations for improvement, and identified areas of inefficiency. Created VMWare Server images and adjusted for performance and stability.
• Upgraded or refreshed approximately 2000 PCs and Terminals. Instrumental in XenApp deployments by troubleshooting compatibility and performance problems. Also researched and resolved compatibility, performance and installation issues with standalone Windows software. Performed Active Directory maintenance and administration.

Technical Director / Senior Engineer

Confidential

Responsibilities:

• Served as a technical and professional expert across teams, clients, and the information technology spectrum.
• Led or served in engagements involving management of VMware ESXi; provision of cloud service support; server and workstation installation and maintenance, SAN installation and maintenance; switch, router, firewall and VoIP support; Windows server installation and upgrades; TCP/IP network design and installation and network security provisioning and management.
• System PCI Compliance check and configuration.
• Exchange 2000-2010 upgrades and new installations.
• Campus wireless network design and installation.
• Cisco VoIP systems design and implementation.
• Server installation and consolidation using VMware ESXi and Hyper-V servers.
• Windows Terminal Server 2008 and Wyse terminal installations.

Owner / Director / IT Manager

Confidential

Responsibilities:

• Grew a home business with a handful of clients into a profitable $25,000/ month operation by effectively developing and managing all business development, client engagements and supporting operations.
• Established partnerships with major vendors, including HP, Dell, Microsoft (Solution Provider) and Novell (Gold Partner).
• Directly managed projects or engagements that included: eCommerce websites creation and installation.
• Hyper-V and ESX installations for Windows 2003 and 2008 servers
• Active Directory, LDAP and email installations across wide area networks.
• NetWare networks; integration and NDS conversions to Active Directory networks.
• Firewall installations and upgrades. Cisco routers and switches; VPN networks optimization including site-to-site and client/server.
• Voice over IP and PBX installations.
• Custom database and web-based front-end systems development for contact management, association membership, statistical analysis, and business management tools.