National Operations Supervisor Resume Austin, TX - Hire IT People

SUMMARY:

To obtain a position that will challenge my skill sets that will allow me to manage, organize, plan and maximize the companies’ growth potential as well as my own.
I am looking for a company that will recognize my “no fail” determination.
I am a self starter and have 18 years of Business Management, Marketing, Sales experience.
In addition I have a degree in Accounting/Finance which allows me to forecast budgets and reach positive Confidential ’s.

COMPUTER SKILLS:

PROFESSIONAL EXPERIENCE:

Confidential, Austin, TX

National Operations Supervisor

Responsibilities:

Responsible for all client/employee daily operations Manage and created all new client Ramp ups for business development/company growth
Developed Confidential 2 Lease internal and external program and process flows
Responsible for the development and negotiating of the client Master Service Agreements, Statement of Work and any amendments to contracts
Manage a team of 70 + internal employees
Manage a vendor network of 436+ external Real Estate Brokers/Agents
Responsible for vetting new National Preservation company’s and managing the work Oversee and manage all internal/external training including continued education, new laws, software changes and changes in client contracts
Developed reporting to view overall company success and areas to improve internal process flows as well as financial
Oversee A/R and A/P, expense reports, payroll

Confidential, Austin, TX

Community Manager

Responsibilities:

Created budgets for 5 communities for positive Confidential results Overseen a portfolio of 17 properties and floated as needed
Received and entered all invoices on a daily basis to ensure timely payment
Negotiated and signed contracts with vendors for effective cost
Organize and maintain all Certificate’s of insurance for companies interests
Monitored Collection process to ensure the lowest delinquency
Maintained a 95% occupancy through the economic down turn
Raised revenue and saved the company over 100,000 in expenses
Manage a team of eight in daily operations
Managed a vendor portfolio of 200 + Daily team training and meetings to ensure the best customer service and resident relations

Confidential, Austin, TX

Community Manager

Responsibilities:

Confidential, Houston, TX

Community Manager

Responsibilities:

Increased occupancy from 79% to 92% in 60 days.
Goal was 90 days.
Decreased delinquency from 25% to under 1%
Overseen all outside construction upgrades Resident Retention Competitive specials due to area marketing research

Confidential, Houston, TX

Community Manager

Responsibilities:

Implemented competitive marketing strategies Trained inside staff, power leasing, follow - up techniques etc.
Leased community to 96% in 7 months A/P & A/R duties, including all payroll procedures Highest quality of Customer Service

Confidential, Kingwood, TX

Community Manager

Responsibilities:

Implemented delinquency procedures Leasing, follow - ups, processed applications
Passed all file audits due to attention to detail
Followed all procedures and had reports done in timely manner