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Document Specialist Resume

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Bridgewater, NJ

Objective
Seeking a position with law firm that requires strong computer, word processing and supervisory skills

Qualifications/Education

  • Strong legal supervisory experience.  Excellent oral and written communication skills
  • Over 20 years experience in the legal Word Processing field
  • Ohio Northern University, Ada, Ohio  / Hillsborough College, Tampa, Florida

Professional Experience
Confidential Bridgewater, NJ (3/10 to Present)
Document Specialist

  • Certified Microsoft Office Specialist to MS Office Word 2003 (certification dated October 28, 2010)
  • Document Specialist for the Practice Support Services Department. 
  • Responsible for providing advanced legal word processing: styles, templates, MacPac outline numbering, TOC, TOA, mail merge, Deltaview comparison, Hummingbird document management system.
  • Other duties included conflicts reports, Summation Client programming, transcription, scanning (OCR) documents, document conversions, PDFs, MS-Word, WordPerfect conversions, CD/DVD storage and duplication, CD labels.

Confidential New York, NY (8/03 to 6/09)
Lead Word Processor

  • Second shift word processor responsible for supporting attorneys and secretarial staff with all aspects of word processing
  • Other duties included training attorneys and secretaries with the practical and advanced functions of MS-Word
  • As the lead operator in the evening, functioned as help desk and point person for all administrative requirements of the New York office

Confidential New York, NY (1/02 to 7/03)
Shift Coordinator

  • Second shift coordinator responsible for the day-to-day functions of the word processing center
  • Coordinated work flow and expedited work between attorneys and word processing staff, tracked billing and time and attendance reports.
  • Functioned as the evening point person responsible for administering word processing tests, responsible for trouble shooting technical software and hardware issues

Confidential New York, NY (8/00 to 10/01)
Supervisor

  • Oversaw the day-to-day function of the word processing center.  Hands-on Supervisor who coordinated workflow and staff coverage, employee review, time and attendance reports.  Acted as expediter between attorneys and word processing staff.
  • Prioritized jobs and determined the optimum software application for each project

Confidential   New York, NY (7/96 to 5/00)
Lead Operator

  • Assisted Supervisor on all aspects of running the word processing center.  Duties included tracking and delegating work flow, temporary staff scheduling, bill-back tracking, time and attendance and over time work scheduling
  • Other duties included training, testing and scheduling coverage and overtime for secretarial staff

Consultant (7/96 to 4/97)

  • Consultant specializing in advanced functions of MS-Word and PC-DOCS document management software

Confidential New York, NY (9/94 to 7/96)
Supervisor

  • Supervised word processing center with a staff of 12 operators.  Delegated projects and oversaw work flow.  Duties included performance appraisals, permanent and temporary staff scheduling, time and attendance, billing.  Other functions included help desk coordinator responsible for resolving technical hardware and software issues

ConfidentialNew York, NY (8/89 to 5/94)
Supervisor

  • Recipient of:  “The Citicorp Service Excellence Award”
  • Organized and implemented the planning and creation of the Investment Bank Division’s first centralized word processing center.  Duties included training, staffing and organizing the word processing center with a staff of 15+ operators. 

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