Senior Delivery Manager Resume

SUMMARY:

Senior Confidential Delivery Manager over 20 years of IT and 3 years of delivery Management focused on Business Process Automation, both Intrusive Automation and Non - Intrusive Automation.
Strong Robotics Process Automation experience, leveraging Confidential tools like Ui Path, Blue Prism and arriving suitable automation use cases for automating the manual and mundane processes.

SKILLS:

EXPERIENCE:

Confidential

Senior Delivery Manager

Responsibilities:

Delivering automation assessment, design and implementation using UI Path Confidential tool based solution.
Responsible in driving the Customer Pilot processes for implementation using Ui Path
Responsible in working with Ui Path Product team, evaluate the suitable license model for the customer Confidential future needs
Run day to day delivery functions, that includes tracking the status of processes, resolving the Confidential design gaps
In process of defining the Confidential Centralized Robotics Operating model (ROM) for the customers, three steps Confidential delivery cycles (Request, Qualification and Delivery)
Step 1: Request: Business Process owner triggers the business idea and problem statements to yield the Automation Request (output)
Step 2: Qualification: Responsibilities are further qualifying the Confidential processes, getting the Info security /Infrastructure approvals and validate business benefits to yield “Qualified Opportunities”
Step 3: Delivery& Support, from qualified opportunities further responsibilities include Technical Assessment, Solution Delivery & Deployment and production support, outcomes are Automated Solution, operation handbook and change management.

Confidential

DELIVERY MANAGER

Responsibilities:

Responsible for Program management & Robotics Process Automation consulting for deploying Blue Prism Confidential bots for several process improvements use cases identified
Responsible in Initial Requirements gathering, drive team for robust design, development, testing and deployment, also responsible in Cost Benefit Analysis and Business case definition for the identified use case for Non- intrusive automation using Blue Prism Confidential tool.
Serving as a Confidential Delivery Manager, thoroughly involved and up-to-speed with the Robotics Process Automation methodologies and technical activities to deploy Bot machines for successful non-intrusive process automation
End to End Confidential Delivery management, responsible for Scoping, Cost and Schedule Management

Delivery manager

Confidential

Responsibilities:

Followed IPA Methodology using UiPath Confidential tool, to automate Manual Invoicing process followed in Confidential back office
Intrusive Automation using IBM BPM to automate Store Associates manual workflow/activities
Instrumental in driving large BPM based Intrusive automation programs to automate manual processes and work flows to improve the Confidential Retail store productivity and there by improve the efficiency and productivity
Customizing BPM solution for automating manual process followed
Automate invoice exception process, provide workflows for faster approval
Implemented Chat Bot Solution to automate the Intake process to provide High availability and reduce the cycle time
Machine learning algorithm to predict and schedule the truck loads waiting at the Retail Stores as per the demand parameters like stock in hand, fast moving items to be loaded first etc.

DELIVERY MANAGER

Confidential

Responsibilities:

Responsible for Onsite Delivery, from Inception to Deployment
Institutionalizing the Agile practices/ tracking Agile metrics across the projects, individual Scrum master for the e-Business Residential Ecommerce project
Single point of Customer escalation, Customer executive connects and monthly/quarterly governance meetings

Delivery manager

Confidential

Responsibilities:

Responsible for the delivery, define and drive various work streams, to interact with Capital one business stake holders, IT management and Platform(Infra) management.
Responsible Primarily leading the Portfolio activities like Business initiation, Proactive proposals and following quality process, resource management and the Delivery assurance.

Project archicect

Confidential

Responsibilities:

As a Project architect/Manager involved in managing the project delivery and defining the solution architecture for the different projects, additional responsible for Scope preparation, Project Plan and Project management
Responsible in driving Data Transformation project using SQL and reporting tools like Ab-initio