Adjunct Faculty Resume

SUMMARY:

Results driven global leader with team leadership, client relationship management, and project/program management experience in the telecommunications, professional services, and big box retail industries.

CORE SKILLS:

Agile/ Project Management (eXP/TDD)
IBM Rational Unified Process (RUP)
Telecommunications BSS/OSS
PMP (PMI) certification #1301451
CBCP (DRII) certification #22225
ETOM/ITILv3 Service Operations
Corporate Training/Crisis Communications.
Contact Center Sales/Customer Service
Systems Analysis and Technical Support
Disaster Recovery Planning and Analysis
Business Continuity Management
ISO 9001 (Quality Assurance)
ISO 22301/NFPA 1600 (Bus. Continuity)
ISO 27001 (Security).

PROFESSIONAL EXPERIENCE:

Adjunct Faculty

Confidential

Responsibilities:

Facilitate course design and instruction for Group Dynamics and Organizational Behavior, Leadership and Management, Introduction to Project Management, Project Earned Value Management, Strategic Project Management, Production and Operations, and Management Information Systems..

Confidential

Technology Consultant

Responsibilities:

Managed distinctive, client specific requirements documentation and development for a bus./social media platform
Contract Disaster Prevention and Recovery (DP+R) consultant, RFI/RFP response, client relationship management, and adoption of business continuity/disaster recovery policy and procedure optimized for proprietary, client specific systems availability requirements.

Adjunct Faculty

Confidential

Responsibilities:

Facilitate graduate and undergraduate (in seat and online) course design and instruction in Production and Operations, Enterprise Architecture and Knowledge Management, Leadership and Management, Organization Theory, Introduction to Project Management, Project Planning and Control Systems, Management Information Systems and Data Communications/Networking.

Confidential

Lead Disaster Preparedness Professional

Responsibilities:

Assured emergency response communications/lessons learned feedback was incorporated into continuously improved business continuity and crisis management capability.
Crafted corporate Disaster Preparedness program RFI/RFP responses to enterprise customers.
Managed $500k annual Telcordia/Ericsson contracting for disaster prevention and recovery services.

Lead Network Planning Engineer/Program Manager

Confidential

Responsibilities:

Authored business case, secured average annual program funding to $10M, and executed a national network migration program saving an average $7 - $10M per year in space and power leasehold expense.
Drove and delivered - real estate/property and Network/IT migration project proposals, plans, schedules, milestones and resource requirements.
Executed full and partial technical infrastructure and administrative space and power lease downsize projects assuring risk mitigation, status reporting, executive briefings, budgeting, variance/change control, and property lease contract close as required.
Managed all Project Management Office (PMO) aspects of the migration program, directing resources and optimizing investment decisions across an inter-departmental matrix to include sales, product management, tech regulatory/legal, IT, network engineering, and network operations teams.
Planned, engineered, and project managed all DC/AC power, space, HVAC, monitoring/alarm surveillance, and cable infrastructure capacity for (72) Utah central offices and data centers.
Played lead role in delivering on time within budget implementation of DSL/Broadband into (72) Utah cities by 12/2002 as directed by the Confidential /US West merger agreement.
Triggered by the 9/11 event, led contingency planning, rapid response engineering, and fast track project implementations provisioning portable DMS 100 voice switch and accompanying DC/AC power trailer resources on time/within budge
Utilized Agile/ eXtreme Programming (XP) methodology in playing a key role as business/systems analyst for the local network operations team during enterprise scale pricing and approvals software project.

Production Planner/Engineering Project Manager

Confidential

Responsibilities:

Managed tactical and long range resource planning and control activities for a custom plastic molding enterprise, including client specific plastic mold tool design, materials contract management, and production quality integration with computer, automotive and medical industry customers.
Staffed, oriented, and managed performance reviews for a dozen materials management employees serving inventory control, logistics, and purchasing functions.
As materials/inventory management business unit representative, drove successful transition to MRP11 enterprise software system, providing business requirements inputs to software development team.
Reduced on hand raw materials inventory and cost of goods sold while improving customer delivery scorecard from 80% to 95% efficiency in 24 months.

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