E - Commerce Product Owner Resume Alpharetta, GA - Hire IT People

SUMMARY:

A seasoned IT Professional with 10+ years of experience with Scrum Product Owner Accredited Certification. Seeking to leverage mobile and project management skills to create solutions for the best possible consumer experience in an Agile framework. Skilled, proficient, and driven team member who consistently performs in challenging settings.

TECHNOLOGY KNOWLEDGE:

Web Languages: HTML, JavaScript, CSS, XML

Database: SQL/SQL Server, Oracle, DB2

Business Applications: Microsoft Office, Microsoft Visio, Microsoft Project, Google Docs, Webtrends, Tealium, Team Foundation Server (TFS), JAMA, JIRA

PROFESSIONAL EXPERIENCE:

Confidential, Alpharetta, GA

E - Commerce Product Owner

Responsibilities:

Validates requirements through JAMA for e-commerce system, mobile website, Web trends and Tealium mobile analytics, mobile applications, SMS alerts, and Facebook Canvas application.
Manages simultaneous information systems projects through TFS with geographically dispersed teams.
Provides enterprise-level project management leadership and subject matter expertise to cross-functional teams for web-based development activities.
Analyzes and documents user business requirements and user stories for new and enhanced solutions.
Creates, complies, and manages user stories for multiple web based applications
Facilitates Team Demonstration meetings for Agile team and skateholders.
Coordinated and clarify issues between cross-functional Agile teams and stakeholders.
Directs user acceptance testing phase as well as serve as project initiative coordinator, strategy and product management through standard development life cycle (SDLC) as well as agile framework.

Technical User Representative Specialist

Confidential

Responsibilities:

Worked directly with Portfolio Managers to facilitate request for change process.
Updated and maintained Request for Change (RFC) databases.
Coordinated the RFC process for the Enterprise Release.
Controlled administrative function of user maintenance and initializing projects in PMG.

Information Management Specialist

Confidential

Responsibilities:

Researched customer issues and resolves using appropriate processes.
Generated and verified biweekly billing revenues for customized solution products.
Trained partners on new and/or updated processes and procedures.

Confidential, Athens, GA

Business Application Specialist

Responsibilities:

Liaised with government agency and vendors on technical issues for the counties, region, and state level.
Assessed, designed, and trained technology curriculum for business needs for 12 counties.
Assisted training unit to support, implement, and train all courses with technical elements.

Information Management Specialist

Confidential

Responsibilities:

Collaborated with graphics designers and UI/UX specialists to create an engaging and process-streamline experience that will encourage user interaction with native Windows app.
Maintained relationship with vendor as well as internal stakeholders from the initiation to implementation.
Ensured that the mobile application runs on an array of Windows Phone devices.

Information Management Specialist

Confidential

Responsibilities:

Met with sponsor team to ensure requirement expectations sustained.
Created user stories to illustrate new SMS functionality of tracking and finding Confidential locations.
Managed user acceptance testing efforts of multi-geographic and multi-language users and documented any issues.
Advised development of any issues and ensured defects fixed before solution moved into production.

Information Management Specialist

Confidential

Responsibilities:

Collaborated with sponsor team to gather analytics requirements for native app and mobile website.
Created tagging requirements matrix based on Webtrends mobile app analytics self-implementation guide.
Collaborated with the development team regarding how tagging requirements matrix to be applied.
Managed vendor processes to confirm proper metadata created for mobile website.
Tested Webtrends SDK on multiple devices and operating system to verify correct application of code.
Advised development of any issues and ensured defects corrected before solution moved into production implementation.

Information Management Specialist

Confidential

Responsibilities:

Collaborated with stakeholders regarding 2-way SMS program functionality.
Created business process map of 2-way SMS from initiation to messages received on the device.
Identified cost saving opportunity by sending truncated messages.

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E - Commerce Product Owner Resume

Alpharetta, GA

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