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CA

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SUMMARY OF QUALIFICATIONS:

A forward - thinking professional with a Bachelor’s degree offering management, administrative, accounting, customer service, information technology, business analyst, and project management experience. Seeking an opportunity to utilize a myriad of skills that include leadership, customer service, accounting, project management, and strategic planning.

AREAS OF EXPERTISE:

  • Microsoft Outlook
  • Excel
  • Microsoft Project
  • Access
  • PowerPoint
  • Business Intelligent (BI) tool
  • Visio
  • Lotus Notes

EXPERIENCE:

CARE PROVIDER

Confidential, CA

Responsibilities:

  • Demonstrated the ability to make appropriate professional judgment on care.
  • Act as liaison, problem solver and facilitator.
  • Coordinated office visits and therapy sessions.
  • Maintain software skills by subscribing to various technology forums, books and Internet tutorials.

Confidential, Pomona, CA

Business Consultant

Responsibilities:

  • Responsible for tracking, maintaining T&D's Substation assets, inspections, maintenance data, and data interpretation.
  • Provided support for master data creation, updated, and deleted substation equipment/maintenance plans, in support of Independent System Operator (ISO) compliance requirements.
  • Maintained database (SAP) applications in support of unique substation compliance business requirements, developed and updated complex reports supporting condition based equipment maintenance programs.
  • Responsible for data extraction and reporting as it pertains to internal and external regulatory compliance programs.
  • Provided equipment updates, analysis and reporting to support regulatory initiatives and compliance mandates associated with Substation Construction and Maintenance (SC&M) substation equipment inspections and maintenance functions.
  • Updated master data collection forms for substation equipment.
  • Developed and maintained database for reporting, and the refinement of asset data using (SAP) (BI).
  • Act as a key resource to Management Team regarding data sources by extraction method and data interpretation.

Confidential, Riverside, CA

Business Systems Analyst - Project Lead

Responsibilities:

  • Created requests for proposal (RFPs) or requirement specifications and evaluated proposal submissions.
  • Defined and documented business and IT system processes and workflows using models such as AS-IS and TO-BE process.
  • Conducted and facilitated sessions to develop and coordinate requirements, specifications, design, and testing efforts for medium to large projects.
  • Lead meetings, developed meeting agendas, managed meeting minutes and reported information to senior management and stakeholders.
  • Lead projects and ensure action items were completed on or before deadlines.
  • Developed project work plans, schedules and monitor project resources including staff time, vendor work and finances.
  • Provided customer support, training and problem analysis for software applications.
  • Implemented system testing for Confidential to ensure member data, transactions and reports were accurate.

Confidential, Pasadena, CA

Project Analyst

Responsibilities:

  • Tracked project best practices in order to ensure knowledge is leveraged into comparable future projects.
  • Generated project plans, which identified key issues, problems, approaches, performance metrics and resources required by senior management; Conducted and facilitated sessions to develop and coordinate requirements, specifications, design, and testing efforts for medium to large projects.
  • Lead meetings, developed meeting agendas, managed meeting minutes and reported information to senior management.
  • Lead projects and ensure action items were completed on or before deadlines.

Confidential, San Dimas, CA

Business Analyst

Responsibilities:

  • Responsible for organizing and documenting requirements into Business Requirements Documents ( Confidential ) and Report Requirements Designs (RRDs) using ADP templates.
  • Instrumental in implementation of SAP.

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