Picker / Reciever / Distriution BreakPack Resume Dinwiddie, VA - Hire IT People

SUMMARY:

A highly organized, solution oriented person, experienced in all aspects of retail management, customer service, leadership, call center environment and pc operations. Able to promote effective employee relations, superior customer service, efficient scheduling and effective implementation of policy and procedure. High attention to detail in written documentation and product presentation

TECHNICAL SKILLS:

Cherry picker, forklift trained, Use of, Microsoft Word, Excel, Outlook. Knowledge of Power point, Access. Can use operating systems of windows 95, 98, ME, 2000, XP, Vista, Windows 7, windows 8 Entry level help desk experience with setting up routers, installing virus software, provisioning modems

PROFESSIONAL EXPERIENCE:

Confidential, Dinwiddie, VA

Picker / Reciever / Distriution BreakPack

Responsibilities:

Maintain freight quality
Ensure sufficient quantities of merchandise for filling orders
Maintain label quality
Organize warehouse
Provide basic maintenance to equipment (e.g., clean, inspect).

Confidential

Dedicated Driver

Responsibilities:

CDL class A permit holder,
Van tractor trailer driver,
Daily on time delivery, from Acct to Acct, between VA, MD, NJ, PA remaining in compliance of D.O.T Regulations, preform pre - trip/ post - trip use of Qualcomm for driver logs.

Confidential, Chester, VA

Stower / Picker/ Consolidation Associate

Responsibilities:

Pulling merchandise from warehouse stock bins and shelves
Using a hand-held radio, manual and electric pallet jack
Using a Standup and Cherry picker forklift
Recording selected merchandise in accordance with standard operating procedures
Ensuring correct and complete labels are attached to all orders processed
Replenishing area inventory stock as required

Confidential, Richmond, VA

Customer Service Rep / Technical Support

Responsibilities:

Opens customer accounts by recording account information.
Maintains customer records by updating account information.
Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
Meet or exceed monthly call standards for AHT, accuracy, and sales.
Completed routine customer requests for email set-up assistance, bill paying, billing inquiries,
Troubleshoot cable boxes and internet modems over the phone.
Use of Microsoft Word, Outlook, Phones, Calculators and windows base program.

Confidential, Glen Allen, VA

Assistant Manager

Responsibilities:

Performs all opening and closing procedures.
Protects and secures all company assets, including store cash.
Adheres to all policies and procedures including safety guidelines.
Provide leadership and direction to associates as appropriate to include utilization of daily planner and index cards.
Maintain a professional and friendly environment with customers, subordinates and supervisors.
Maintain sales floor to company standards to include recovery.
Verified drop ship receivers and did monthly supply ordering.
New hire orientations, associate training, merchandising, inventory prep, open and close the store

Confidential, Glen Allen, VA

Assistant Manager

Responsibilities:

Cash handling, daily deposits, daily cash and sales reconciliation.
Merchandised both hard lines and soft lines.
Input weekly payroll.
Use of Microsoft Word, Excel, Outlook, Workforce payroll systems, P.O.S. systems.

Store Manager

Confidential

Responsibilities:

Cash handling, daily deposits, daily cash and sales reconciliation
Hiring and training associates.
Use of Microsoft Word, Excel, Kronos payroll systems, P.O.S. systems
Controlling shrink, auditing sales.

Confidential, Chesterfield, VA

Assistant Manager

Responsibilities:

Merchandising both hard lines and soft lines.
Order of merchandise, receiving of freight.
Use of Microsoft Word, Excel, P.O.S. systems.

We provide IT Staff Augmentation Services!

Picker / Reciever / Distriution Breakpack Resume

Dinwiddie, VA

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