Resume
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Practice, ManageR
SUMMARY:
- Dear hiring managerI am respectfully submitting my resume for consideration related to the position you posted for a project manager.
- I have successfully led multiple projects budgeted over $100,000 from planning and analysis to budget and delivery, ranging from strategic to technical.
- I am also adept at developing people and building strong teams to support all of the above. I am comfortable working with clients and stake holders and have a history of bringing projects in on budget and on time.
- I am dependable, easily approachable, and passionate about what I do. While quite happy with my current position and team, I do have a strong interest in pursuing opportunities that are primarily project based. I look forward to an opportunity to discuss my qualifications and determine if there is a potential to work together.
- Solution driven problem solver, possessing excellent collaboration and communication skills, and the ability to articulate technical solutions to clients and stake holders in an effective manner.
SKILLS/COMPETENCIES:
- Confidential
- Account management
- Gap analysis
- Process mapping
- Business Retention
- Technical writing
- Client engagement
TECHNOLOGY SKILLS:
- Web development
- CMS
- Wordpress
- Basecamp
- Windows/Mac OS & Apps
- Software development (SDLC)
- Virtualization
- Sharepoint
- Networking & TCP/IP
- Google Apps/MS O365
- Mobile Device Management
- Active Directory
- Hardware support
- VoIP/Telecommunications
- Microsoft Office/Project
PROFESSIONAL EXPERIENCE:
Confidential
Practice ManagerResponsibilities:
- Successful management and coordination with stakeholders to define scope and communicate deliverables
- Administered multiple projects and teams inclusive to telecommunications (VoIP), network data and technology, software development, database restructuring, software implementations, IT infrastructure, site relocation, inventory restructuring, marketing, and knowledge management.
- Collaborated with operational teams to facilitate gap analysis to update and define operational processes
- Delivered projects consistently on time and on budget
- Experienced working with cross - functional teams from geographically diverse areas as well as 3rd party vendors
- Familiar with PMBOK and PMI methodology; comfortable in agile environment.
Confidential
Practice ManagerResponsibilities:
- Successful management of technology related projects and provisioning daily operational support to end users (up to 120), inclusive to various software packages, desktop hardware, printers, routers, servers, routers, switches, firewall, data back up and storage.
- Partnered with external vendors and engineers for advanced support.
Confidential
Practice ManagerResponsibilities:
- Extremely capable account manager effective in developing strong relationships with clients and business partners.
- Possess advanced Confidential skills, through both direct interface, and well as scalable system design for customer based interactions.
- Comfortable as single point of contact for client relationship and capable in a liaison role, and familiar with monitoring of service level agreements and work queue’s. Familiar with call center services and team management.
Confidential
Practice ManagerResponsibilities:
- Strong skills with digital marketing, social media, e-newsletters, paid online ad campaigns, Google analytics, content writing, and print advertising.
- Have successfully managed marketing campaigns inclusive to demographic research, budgeting, and ROI.
- Strong presentation skills, acquired through quarterly business reviews paired with new service upsell opportunities for various clients.
- Direct sales experience with pet wellness plans in veterinary clinics.
- Experience with successful event marketing, fundraising opportunities, and membership growth.
Confidential
Practice ManagerResponsibilities:
- Experienced in providing business and administrative management support to clinic staff and clientele inclusive to scheduling and attendance, payroll, budget and P&L oversight, fee & pricing analysis, accounts payable, dashboard reporting development and key performance indicators, inventory and supply chain, recruitment and hiring, policy and procedure development, training and staff improvement, and general organizational management.
- Have managed staff of up to 65 direct reports.
Confidential
Practice ManagerResponsibilities:
- Experienced with website development and management, html coding, various content management systems, including Wordpress.
- Partnered with subject matter experts for technical writing both in healthcare and technology.
- Have experience deploying and managing knowledgebase solutions and intranets including Sharepoint, Fulcrum, Robohelp, Bitrix, and Google sites.
- Familiar with management of partner and vendor relationships, service levels, supply chain, procurement, order consolidation, and contractual obligations.