EMPLOYMENT HISTORY:

Senior Consultant

Confidential, Rosslyn, VA

Responsibilities:

• Facilitates in - classroom training at various client sites located outside the Continental U.S.
• Engages both orally and in writing with various client personnel to ensure comprehensive communication and understanding of deployed hardware and software
• Engages both orally and in writing with various client personnel to ensure comprehensive communication and understanding of deployed hardware and software

Confidential

Technical Training Specialist, Herndon, VA

Responsibilities:

• Provided training and deployment support on Consular computer systems, hardware & software on-site for designated customer and staff members.
• Performed variety of tasks for end users including on-site training and systems support.
• Prepared training plans from onsite data mining and workflow analysis for Consulates and Embassies.
• Ensured training material reflects current product features and instructs participants in both classroom lectures and at desk sessions.

Confidential

Training Developer, Fort Belvoir, VA

Responsibilities:

• Thorough understanding of Confidential model; Army Learning Model (ALM); Revised Bloom’s Taxonomy; Dick and Carey Systems Approach to Training Model; and content validation.
• Comprehensive knowledge of Army Training and Doctrine Command ( Confidential ) policies, guidance, standards, and procedures for implementation of automated systems training
• Developed Training Development Standard Operating Procedure (SOP).
• Analyzed and revises existing content of current AFMS Courses.
• Developed proposed critical tasks for all AFMS Courses.
• Developed Difficulty, Importance, and Frequency Model Surveys for subject matter review of proposed critical tasks associated with AFMS Courses.
• Participated in course content review for all AFMS Courses.
• Coordinated and conducts Critical Task and Site Selection Boards ( Confidential ) for all AFMS Courses.
• Entered new and updated proposed individual tasks into Training Development Capability ( Confidential ).
• Entered new and updated lessons into Training Development Capability ( Confidential ).
• Validated all instructional materials using Training and Doctrine Command ( Confidential ) validation processes.

Confidential

Senior Training Analyst, Arlington, VA

Responsibilities:

• Reviewed up to 50 incentive packages per week for physicians and dentists enlisting in the Confidential, monitoring documents for accuracy, completeness, and regulatory compliance
• Achieved 98% accuracy in review of state-executed incentive packages resulting in the accurate and expeditious payment of bonuses and incentives for accessions.
• Developed a sole standard operating procedure/reference guide that was adopted for use in all Confidential and in all 50 states. Accuracy and processing time increased 90%. Returned contracts to States decreased 75%. Health Professionals received up to $240,000 on time, improving retention rates.
• Designed and developed training manuals for State Incentive Managers (IM) to better facilitate proper contract execution.
• Educated and trained various State IMs and new team members on the function an application of the Guard Information Management System (GIMS).
• Communicated with developers to understand and navigate through GIMS and proposed enhancements to the system.

Confidential

Training Instructor, Landover, MD

Responsibilities:

• Instructed 100 bus operators in basic rail operations to prepare them to qualify as train operators.
• Assisted in the re-design of the basic rail training program, contributing to a 90% pass rate for train operator candidates.
• Analyzed existing curriculum and restructured by using current, real world examples concerning operational safety and operational performance of passenger rail cars.
• Used PowerPoint to create and deliver presentations.
• Created training materials for students to easily grasp difficult operational processes and procedures.

Confidential

Training Manager, Springfield, VA

Responsibilities:

• Trained an average of 120 individuals per month at multiple Army posts, Reserve Centers, and National Guard armories
• Coordinated deployment of equipment with Army Training and Administrative Cell (G-1) at the Pentagon as part of a new singular comprehensive fielding plan. Time, money and resource allocation increased by 85%.
• Analyzed existing programs and implemented streamlined processes.
• Managed training budget, equipment, resources, hours, and schedules.
• Liaised with Pentagon and end-users to ensure equipment arrived undamaged and training team arrived on time and ready to field and train the end-users on the equipment.
• Analyzed existing processes; developed and enhanced new processes for easier equipment fielding and training both instructors and end users.
• Ensured quality and delivery of training equipment to training sites. Analyzed equipment instruction manuals.
• Reviewed organizational processes including test control, program guides, learning materials, and course management plans.
• Developed training manuals and guides and training concepts based on equipment instruction manuals.
• Created multiple war-time scenarios to benefit students preparing to implement equipment use during deployment.
• Provided input to the future online training portal.
• Reported to the Project Manager, and led 5-7 trainers in equipment fielding and training processes.

Confidential

Commandant, Washington, DC

Responsibilities:

• Served as the senior leader of 31 military instructors and staff.
• Managed $25 million operating budget.
• Conducted soldier training needs assessments.
• Implemented Confidential and Adult Learning methods during design and development of training and instructional materials and processes.
• Implemented Course Management Plans (CMP) and Programs of Instruction (POI) in accordance with Confidential standards.
• Used Blackboard Learn to facilitate curriculum delivery.
• Monitored Military Police and Basic Leadership curriculum compliance with Army standards.
• Evaluated performance of the Instructors, Senior Small Group Leaders, and Chief Instructor.
• Managed project, scope and 31 trainers to achieve the goal of Institution of Excellence after undergoing Confidential ’s Academy Accreditation Inspection and Certification. Received a 96% rating.
• Collaborated with developers to develop applications supporting learning and training purposes.
• Enforced quality assurance standards which improved the organization’s practices and procedures.

Confidential

Electronic Warfare Officer

Responsibilities:

• Instructed security forces and convoy operations personnel on properly operating Confidential protection systems.
• Maintained and tracked Confidential protection systems for 25 Forward Operating Bases using Property Book Unit Supply Enhanced (PBUSE) database.
• Trained 300 personnel on Confidential system operations.
• Analyzed post-blast transmission data to develop improvements in Confidential defeat operations.

Confidential

Branch Chief /Senior Trainer, Washington, DC

Responsibilities:

• Served as the Senior Instructor/Writer, managed four leader development courses.
• Provided professional development and technical training for 22 faculty members.
• Supervised the development, maintenance, and revision of course materials, including examinations and evaluations of Soldiers for the purpose of awarding the 31B Military Occupational Specialty (MOS).
• Ensured accountability and positive control of test materials protecting the integrity of examinations.
• Ensured proper compliance with Confidential policies and procedures.

Confidential

Master Sergeant, Arlington, VA

Responsibilities:

• Integrated Joint Operations Center and Domestic Operations Center functions
• Coordinated disaster assistance participation in all 50 states and Confidential .
• Led mock emergencies and training sessions to validate and increase emergency situation preparedness.
• Reduced staffing by 15% while increasing operations to around the clock availability.

Confidential S

Sr. Leader Developer and Course Writer, El Paso, TX

Responsibilities:

• Created, redesigned and implemented user-friendly course materials for over 100 Active, Reserve and National Guard academies.
• Created and implemented Basic and Advanced Noncommissioned Course lesson guides and course materials specifically tailored for distance learning format for the Active Army, Reserve, and National Guard utilizing the Confidential model.
• Collaborated with key stakeholders in the design and development of online instruction.
• Revised and updated CMP/POI for asynchronous and synchronous courses.
• Revised training schedules to promote quality blended learning.
• Implemented Army-wide and cross component material distribution.
• Analyzed instructional material using student and instructor feedback during and after course.
• Familiarization of critical task selection process.
• Increased graduation rate by 25%, saved $1 million annually.
• Reduced instruction time by two days through streamlining course management plan and instructional/courseware materials.
• Provided subject-matter-expertise during the design and development of online training materials for current and former students of the Sergeants Major Course.