PROFESSIONAL EXPERIENCE:

Confidential, FAIR LAKES, VA

Member, Professional Staff

Responsibilities:

• Lead third - party contractors during design of web enabled database. A component tracking system for 10,000 Government Furnished Equipment ( Confidential ) components using Microsoft Visual InterDev, Microsoft Access. Validate that the database record is current and complete listing all hardware, software, and interfaces. Implement security features, operating systems, standard hardware configuration, print servers, and backup and recovery systems for Confidential compliance.
• Assist the CIO in determining development policies and departmental priorities for the Novell NetWare 4.11 network platforms, network operating systems, GOTS software, and proprietary applications. Establish test facility to provide sufficient storage for large databases and multiple versions of application software. Conduct test and evaluation of proposed new hardware platforms, operating systems upgrades and prepare test data for the information systems.
• Examined the mainframe source programs and associated copybooks that compose the Account Receivables National Budget System. Scanned Visual Basic project file (. vbp), 52 form files (. frm), and 14 module files (. bas) that contains 83,620 lines of source code using Rational SQA Robot and SQA Manager

Confidential, Plano, TX

Level 1 Production Support

Responsibilities:

• Provide support for Batch Job and UI events using Remedy Web Ticketing System.
• Create Incident Tickets in BMC ITSM.
• Develop Confidential scripts for AIT applications. Recreate the issues, resolve them or escalate issues developers if needed.
• Work with developers to analyze and identify root cause of application defects for remediation.
• Work closely with management and other team members to meet project objectives and maintain maximum uptime.
• Drive standardization for new onboarding processes and controls.
• Automate Standard Operating Procedures (SOP) tasks using Splunk, Confidential, Dynatrace, Confidential SiteScope, and CA Autosys

Confidential, Charleston, SC

Enterprise Monitoring Engineer

Responsibilities:

• Create new or update System Maintenance & Aircraft Support Applications including adding performance-based metrics, event correlation using Confidential QTP and Confidential .
• Configure scripts into Business Process Monitors (BPM) to contain Thresholds and Alerts.

Tools: QTP v10, Confidential v11; SiteScope v11; BAC v8.0

Confidential

Salesforce Tester

Responsibilities:

• Create Confidential QTP vbscript and SQL statements; Compare data extracts from Oracle and Salesforce.
• Perform database checks; Validate record, table, and cell count values.
• Test Salesforce.com Service Cloud assignment/escalation rules using SQL, SOQL and SOAP/REST based web services.
• Analyze Functional Design Document developed by Deloitte. Analyze High Level Data Model underlying data structure for Salesforce application and defined objects.
• Identify High-level Data Model and Entity Relationship Diagram (ERD). Review object configuration for Clients, Members an Activities.
• Understand Security and Administration for Applications and Profiles, Roles, and Organizations.
• Review object configuration and development specific to objects utilized by the Bankers org

Confidential, Herndon, VA

Advisory IT Consultant

Responsibilities:

• Automate Salesforce functions using Confidential QTP and create Confidential scripts for complex SAP integration with Salesforce CRM.
• Validate data integrity, performance, data mapping of systems being integrated.

Confidential, San Francisco, CA

Enterprise Monitoring Engineer

Responsibilities:

• Recognize problems in infrastructure & initiate corrective action for major catalog and internet operations for Bloomingdale's and Macy's 800 department store locations in 46 states.
• Create new or update Business Process Monitors using Confidential QTP and Confidential .
• Configure scripts into Business Process Monitors (BPM) to contain Thresholds and Alerts.

Confidential, Bellevue, WA

Enterprise Monitoring Engineer

Responsibilities:

• Monitor availability and performance of UNIX, Windows and VM ware servers, operating systems, applications and Oracle RAC for Enterprise Service Management Systems (ESMS).
• Create new or update Business Process Monitors using Confidential QTP and Confidential .

Confidential, Jackson, MI

SAP Test Lead

Responsibilities:

• Develop iOS and/or Android platform test plan to integrate Mobile Enterprise Application Platform (MEAP) with SAP ERP back-end IM/WM, BW and CRM modules.
• Lead large scale test efforts in onsite/Offshore Model using PMO standards and methods using Agile (SCRUM)

Confidential, Columbus, OH

Enterprise Monitoring Engineer

Responsibilities:

• Troubleshoot Confidential BSM production issues for Mortgage Banking Applications using Remedy trouble ticket system.
• Create new or update Business Process Monitors using Confidential QTP and Confidential .
• Upgrade Confidential BSM 6x to 9x, migrate existing BPMs and setup the business process monitor (BPM) scripts using Confidential, Confidential BSM v9; Tivoli; Confidential v10; Confidential QTP v10 on Architectures and Technologies: Citrix; VM Ware

Confidential, Indianapolis, IN

Verification Engineer

Responsibilities:

• Develop Smart Bear Test Complete v8.0 scripts for Web Application AC360 Diabetes Program. Integrate Smart Bear and Confidential tools for upload and execution using Confidential Cloud Computing Solution and Confidential Performance Center v9.0 on HTTP, XML, Oracle, F5, and VM Ware

Confidential, Kansas City, MO

Confidential Enterprise Monitoring Engineer

Responsibilities:

• Upgrade core cash management Online Tax applications infrastructure supporting global multi-tiered systems.
• Create new or update Business Process Monitors using Confidential QTP and Confidential .

Confidential, Dayton, Ohio

Reflex Contractor

Responsibilities:

• Review design requirements for web based applications;
• Identify features that contribute to resource consumption, performance and reliability based on transaction volume and subsystems interaction.
• Develop key metrics for measuring and monitoring performance and reliability.
• Monitor, measure and report production performance and reliability and troubleshoot production problems using CA Confidential, UML, UNIX, Linux, Confidential WebSphere v6, SAS, Perl, Confidential Performance Center v9.5, Confidential v9.5, Confidential Analysis v9.5, Confidential Quality Center v9.2, SharePoint; Architectures and Technologies: HTTP, C++, XML, Java, Hypervisor JVM, JSP, XSL, Coherence, Oracle, Netscape Enterprise Servers, F5 Load Balancer, Mark Logic, Microsoft FAST

Confidential, Bellevue, WA

Enterprise Monitoring Engineer

Responsibilities:

• Implement Confidential BAC v9. Develop Requirement Document.
• Work with Application Owners to document business processes.
• Create new or update Business Process Monitors using Confidential QTP and Confidential .
• Deploy Business Process Monitors (BPM)

Confidential, Dublin, OH

SAP Tester

Responsibilities:

• Utilize Confidential Quality Center, QTP, and LoadRunner to validate SAP ECC 6.0 SD, MM, WM, PM, and CRM data meets FDA Regulations for Good Clinical Practice ( Confidential ), Good Manufacturing Practice (GMP) and Good Laboratory Practice (GLP)

Confidential, Atlanta, GA

SAP TAO Consultant

Responsibilities:

• Install SAP TAO on 10 client machines at client site.
• Deploy the license on the SAP Solution Manager Server.
• Import the Business Blueprint from SAP Solution Manager to Requirements Module of Confidential QC

Confidential, Indianapolis, IN

Consultant

Responsibilities:

• Proof of Concept for Global Medical & Regulatory IT, demonstrating the viability of Confidential QTP automation to conduct record, table, and cell counts from Confidential and Stage Db to Data Warehouse.
• Automate Clinical data validation processes for Microsoft Business Intelligence on SQL Server 2005 SP3 and Oracle 11g database in production, development and test environment.
• Ensure dashboard data accuracy for budgets and reports in Orion Data warehouse.