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Professional Services Consultant Resume

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Herndon, VA

SUMMARY:

  • Seeking a fulltime Network Engineer or Network Manager position supporting IT Network Infrastructure or Network Operations.
  • Proficient at leveraging high performance network management tools such as SolarWinds, Confidential - Operations, Cisco Data Center Network Manager, EMC and Cisco SAN Fabric Manager to manage routers, switches, firewalls, VM servers, storage-fabric and software applications.
  • Willing to relocate.

EXPERIENCE:

Confidential, Herndon, VA

Professional Services Consultant

Responsibilities:

  • Installing, integrating and supporting Confidential network and systems management software tools to monitor network communications routers, switches, storage-fabric, firewalls and business enterprise servers for Confidential and Confidential in Washington DC and Virginia
  • Administering, configuring and customizing Confidential Network Node Manager, Operations Manager, Business Service Manager and SiteScope to monitor and manage secured network routers, switches, firewalls, virtual servers, storage elements and business software applications.
  • Collecting performance metrics and resource statistics for Performance-Tuning system kernel parameters and setting utilization threshold targets for network bandwidth, storage capacity, CPU and memory. These metrics drive weekly progress reports and Capacity-Planning.
  • Utilizing, evaluating and recommending innovative solutions, software tools and strategies to improve, simplify and automate problem resolution, mitigation and root cause analysis.
  • Provisioning, optimizing and troubleshooting network routers, switches, firewalls, servers, storage fabric, databases and software applications.
  • Utilizing EMC ViPR, Cisco SAN Fabric Manager and Confidential network systems management tools, Wireshark protocol analyzers, packet tracing, traceroute, SNMP agents, kernel traps and syslogs.

Confidential, Cincinnati, OH

Sr. Network Infrastructure and Storage Engineer

Responsibilities:

  • Performing assessments and allocations of RAID-5 pool arrays, zoned across Cisco MDS 9512 Nexus-OS Fiber Channel SAN switches. EMC VPLEX pool LUN data encryption, mobility support across mirrored aggregate volumes, arrays and/or datacenters. Utilizing EMC RecoverPoint appliances for continuous remote LUN replication, write splitting, mirroring, bidirectional synchronous and asynchronous replication.
  • Monitoring, troubleshooting and collecting performance metrics from routers, switches, firewalls, fabric-switches, file servers and SAN arrays using HP-OVO agents, HP-OVNNMi snmp agents, HP Performance Manager 9.0x, HP-PerfView 1.7 HP-GlancePlus, Wireshark 2.x protocol analyzer, MS Resource Monitor 6.1, packet tracing, traceroute and syslogs.
  • Administering management servers for HP Business Service Management 9.00, BPM and HP-OVOi 9.1. Deploying, updating packages, policies and templates for the agents reporting to the management servers. Collecting Automation Group agent statistics, generating reports and utilizing HP Network Automation 9.0 to detect and track network asset configuration changes during their operational lifecycle and updating these asset changes in CMDB.
  • Applying critical security patches, antivirus definitions, software updates, hotfixes while improving systems performance and functionality in a real-time production environment.
  • Coordinating WebEx conference calls with Cisco, EMC and HP technical support during troubleshooting and while tracking open ServiceNow requests and trouble tickets. Holding weekly WebEx meetings with engineering teams from other departments for collaboration discussions, configuration, integration, migration, and acceptance testing of hardware, software utilities, business applications, databases, and network communications components.
  • Configuring VPN Secure access Citrix SSO and MultiFactor Authentication by RSA SecurID Soft & Hard Tokens.
  • Managing HP-OV SNMP traps from the SONET/SDH WAN broadband infrastructure network elements, Catalyst 6500 switches and Cisco 7500 router.
  • Channeling incoming event messages from Interior OSPF and exterior BGP routing protocols and switches, SAP Modules, Oracle SIDs and financial applications.
  • Provisioning of DS0, DS1, DS3/T3, OC12/STS12/12-DS3/12-T3, OC48 and OC192 cross-connects, measuring Optical Time Division Reflectometry, power loss and monitored network traffic performance on the production SONET rings.
  • Providing technical expertise for GE’s expanding storage needs by forecasting capacity, allocating additional storage space for corporate users, provisioning resources on demand and supporting Thick, Thin, EMC VMAX VSAN arrays, flash drives, logical volumes on heterogeneous operating systems & VMware.
  • EMC ViPR Storage Resource Monitoring 3.5 to automate VPLEX mobility, capacity-planning, expected growth metrics, capacity utilization trends, Metric Correlation of SAP & Oracle application performance, realtime Usable Block Capacity analysis and historical consumption to forecast and plan for future growth.
  • End to End component troubleshooting of fabric connectivity, from HBA initiators, to Frontend Adapters, availability and throughput of switches, arrays and filers. Monitoring performance of disk arrays, optical ports, interfaces, Virtual Machines, Physical ESXi servers, utilization of CPUs, memory, swap and paging.
  • Utilizing FCSP, IP SAN, FCoE, NAS architectures iSCSI, FCIP, NFS, CIFS, SSL, SSH, SCP, SFTP, HTTPS TCP/IP protocols. Administering Veritas Dynamic Multipathing 6.0.1, Volume Manager 6.0 and Sun Cluster 3.2.
  • Allocation and provisioning of storage arrays by zoning hosts to storage arrays via fabric switches, creating meta LUNs and devices on the arrays, mapping the devices to director Frontend Adapter ports and masking the devices to the hosts.
  • Utilizing EMC NetWorker-8.2 backup and recovery software for cumulative differential backups, Content Addressed Storage data archiving and alternate site disaster recover method based on RPO and RTO requirements. Setting up replication links for offsite EMC Symmetrix Remote Data Facility (SRDF) software.
  • Installation, administration and patching of Solaris 10, Red Hat Enterprise Linux 5.x, IBM-AIX 7.x and Windows Server 2008 and 2012. Maintaining Active-Directory Domain Controllers, interface ports, DNS, DHCP and exporting file systems from NetApp file servers via Unix NFS and Windows CIFS.
  • Installing, upgrading and maintaining SAP modules and sub-modules for Business Warehousing, Financial Accounting General Ledger, Accounts Payable, Account Receivable, Special Purpose Ledger, Bank Accounting, Logistics Material management, Sales & Distribution, Production Planning & Control, Product Data Management, Quality Management, Plant Maintenance and Service Management.
  • Utilizing EMC Solutions Enabler Symmetrix CLI 7.6 and Cisco SAN Fabric Manager-5 for zoning Fiber Channel WWNs Host Bus Adapters to core Cisco Director WWNs Front End Adapters. Creating Meta devices, binding Tdevs and creating Initiator Groups.
  • Establishing, documenting and following ITIL industry best practices for Lifecycle Management, Policies and SOPs relevant to change management, process optimization, storage arrays, fabric switches and servers.

Confidential

IT Operations Manager

Responsibilities:

  • Technical lead for team of system admins, DBAs, and network engineers at datacenters . Holding daily operations meetings to closeout completed tasks and to plan new change requests. Following through agreed milestones for hardware, firmware and software upgrades, deployments, integration, migration and acceptance testing.
  • Monitoring and performance tuning bottlenecks and load balancing of network route-switches, clustered servers, databases and storage throughput utilizing HP-GlancePlus, PerfView performance analyzers.
  • Administering, upgrading Linux and Sun Solaris servers, configuring HP-NNM event correlation templates for all managed nodes. Generating weekly status reports and monthly project presentations for management.

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