SUMMARY:

• Analytical, highly adaptable professional with extensive experience developing, deploying and evaluating systems aimed Confidential improving quality and efficiency.
• Skilled in aligning end - user needs with long-term resolutions to complex IT challenges. Track record of success.
• Skilled troubleshooter continually focused on identifying, isolating and resolving technical issues.
• Strong knowledge and comfort within Cisco network-based environments, along with all peripheral processes.
• Accomplished communicator skilled in building and strengthening relationships across functions to drive cohesive, strategic operations.
• Designed and supported 100 new site installations to include routers, switches, and network connections.
• 50 Cisco wireless access points installation and support.
• 87 replacement switches as part of switch end of life project
• Network security using Cisco ASA 5500, Juniper 550, and Watchguard firewalls, IPSEC, and VPN.
• Web filtering using Websence.
• 377 switch documentation to include dual homing all switches and 100 UPS installation an management.
• 50 remote switch IOS upgrades for a nationwide bank.
• DNS/DHCP upgrade using Infoblox for 30 server upgrades.
• Level 1 and 2 management.
• Problem management and troubleshooting network infrastructure.

AREAS OF EXPERTISE:

• IT Infrastructure/Design
• Risk Management
• Multi-tasking
• Change Management
• Staff Training
• Time Management
• Process Improvement
• IT Strategy/Security
• Streamlining Workflow
• Customer Service
• Attention to Detail
• DNS/DHCP
• FireMon Administration
• Project Management
• Network Administration
• Client Relations
• Network Operations
• Protocols EIGRP, BGP/MPLS basic config

CAREER PROGRESSION:

Confidential, Tulsa, OK / Plano, TX

Independent Consultant

Responsibilities:

• FireMon administration including adding devices, user configuration, and documentation.
• Network design and consulting including router, switch, and firewall design and configuration.
• Cisco ASA administrator managing and configuring security.
• Network security to include Cisco ASA 5500 and Cisco RV320 SOHO firewall and router.
• Policy recommendation for end user training and password creation procedures.
• Network documentation to include device installation instructions.
• PC and network troubleshooting.

Confidential, Catoosa, OK

Network Engineer

Responsibilities:

• Manage Cisco network systems to include switch upgrades, design, procurement, new site installation and system documentation.
• New site design and installations matching the routers and switches to meet site requirements.
• Determine router size and switch size and configuration including VLAN and VTP designs.
• Configured wireless access points.
• UPS remediation project to include project management, procurement, installation, and configuration.
• Provide level three support.
• Routing protocols BGP and EIGRP.
• Wan connections COX TLAN and point to point.
• Cisco switches 2960X, 2960S, 2960XR, 2960C, and Nexus 7K series, Cisco routers 2900, 3800 and 3900.
• Game bank switch project management to include documentation, configuration, and installation.
• Network Security using Cisco ASA 5500 firewalls for internal and Internet security.

Confidential, Tulsa, OK

Technical Design Engineer

Responsibilities:

• Employed as a Technical Design Engineer to support Cisco network operations, and network design issues.
• Pre-installation design engineer reviewing designs and verifying components before sending to install team.
• Provided excellent customer service through high-quality communication in successfully resolving issues.

Confidential, Tulsa, OK

Network Instructor

Responsibilities:

• Taught subjects in Cisco, Microsoft, VMware player on Windows and Linux work stations, Security +, Network +, basic project management, A+, and network design.
• Provided instruction in current technology industry certifications and standards.
• Assisted in curriculum development and ACICA accreditation.
• Supported graduates in job placement and supporting program enrollment.
• Monitored student retention through classroom observation.

Confidential, Tulsa, OK

Network Engineer

Responsibilities:

• Worked as an engineer installing, redesigning and upgrading sites.
• Provided project management skills along with level one and level two support to other engineers.
• Worked closely with their disaster recovery site.
• Worked on call to fix any failures in their system as they arose through network drawings and diagrams.
• Explain to management in layman’s terms changes and modifications in the systems and how they would relate to the business side of things.
• DNS/DHCP administration and support using Infoblox devices including upgrades and IPAM.
• Cisco ASA 5500 firewall administration to include maintenance and installation assistance.
• Cisco routers 2800, 3800, 1800, 1900, and 2900 series, Cisco Catalyst switches 6500, 4500, 3750, 3500, 2900, IE 3000, Nexus 5K and 2K Series.
• Cisco WAPs 1131, 3500, and 1552 Series.
• Routing protocols BGP, EIGRP, and RIP.
• WAN connections MPLS, point to point, and dedicated.
• Cisco SAN consulting for the SAN engineering team.
• Cisco VG224 installation for Cisco Call Manager.
• Network security using Cisco ASA 5500 for segmenting internal network, VPN connections, and Internet connections.
• New site design including router and switch specifications. Existing site hardware refreshes and design changes.
• Level 3 support including change management, on call support, troubleshooting using WireShark.

Confidential, Tulsa, OK

Network Engineer

Responsibilities:

• Designed and implemented 30 sites for them including routing implementation, circuit design, switch modifications, switch sizing, and VLAN information.
• Oversaw the migration from analog to VOIP phone system.
• Worked as an engineer installing, redesigning and upgrading sites. Provided project management skills along with network support, problem management, and change management systems.
• Engineered, installed, redesign and upgrade sites.
• Cisco routers 3800, 2800, Cisco Switches 3700.
• Network security using Juniper and Cisco firewalls and setting up VPN connections.

Confidential, Tulsa, OK

Network Engineer

Responsibilities:

• Cisco switch and router installation.
• New site design and install, existing site redesign and upgrades, and internet connection design and support.
• Provided excellent customer service through high-quality communication in successfully resolving issues.

Confidential, Tulsa, OK

President 501 3C nonprofit Volunteer

Responsibilities:

• Staffing and volunteer management, project management, event scheduling and coordination. ­­­­­­­­
• Procurement, finances, budget, customer relations, Marketing, Growth Management.