Product Manager Resume
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Boca Raton, FL
SUMMARY:
- Drives profitability through detailed planning, organization and execution
- Accomplished marketing professional with progressive years of experience equally representing the voice of the customer and company business goals.
- Blended background of business and technical roles in a fast - paced environment meeting broad range of experience, adaptability and quick learning.
- Strong interpersonal and communication skills with advanced problem-solving ability.
EXPERTISE INCLUDES:
- Product Planning / Management
- Client Relations / Technical Product Management
- Mobile Platforms/SQL
- Competitive Intelligence &Trend Analysis
- Budget Preparation & Management
- Jira/SCRUM
- Contracts / SOW
- Strategic Planning
- Management Audits / Budgeting / Finance
- Customer Experience/Customer Facing
- Human Factors / Product Usability Studies
- Market Segmentation/Scenarios
- Sales Experience
PROFESSIONAL EXPERIENCE:
Confidential, Boca Raton, FL
Product Manager
Responsibilities:
- Coordinated the working efforts
Confidential, Boca Raton, FL
Customer Program Manager
Responsibilities:
- Oversaw new relationships, contracts, and financials while collaborating with internal engineering, sales, finance and other internal roles to support mutual work efforts and business goals
- Translated pain points into actionable requirements within the Confidential IoT landscape
- Took new customers from a Proof of Concept phase into Confidential onboarding increasing revenue by $75k.
Confidential, Miramar, FL
Senior Product Development Manager
Responsibilities:
- 17% Confidential sales growth for Confidential for embedded Wi-Fi on two cruise lines and driving profitability for business unit
- Specified to engineering and sales market requirements for Wi-Fi for AT&T
- Identified and drove software and engineering teams creating over-the-air applications for cruise lines worldwide, therefore allowing for cruise lines to bring in incremental revenues
Confidential, Miami, FL
Product Operations Manager
Responsibilities:
- Identified and troubleshot telecommunication and broadband issues finding root causes; articulating problems to appropriate teams to implement change or correct, contributing to 23% Confidential sales growth for FY14
Confidential, Miami, FL
Sr. Program Manager
Responsibilities:
- Generated over 30% gross profit for Volume Licensing
- Created and executed marketing programs for Confidential Volume Licensing products for small to mid-sized to small customers. Included setting up promotions directed towards 500+ sales associates and marketing / merchandizing managers
- Generated double-digit growth; higher than other large distributors within industry
- Consistently provided Confidential growth
Confidential, Seattle, WA
Sr. Product Planner
Responsibilities:
- Oversaw market, technology, and trend analysis of Office for the Confidential . Shaped, published and clearly communicated customer and business requirements among front-end planning, engineering, marketing, and other constituents regarding market expectations
- Managed numerous market research efforts including; segmentation studies, uncovering new market opportunities, ethnographic analysis, concept value testing, feature prioritization, MRD’s (marketing requirements documents), business cases and competitive analysis
Confidential, Plantation, FL
Market Researcher
Responsibilities:
- Championed integration of future technologies into existing and future products by building internal and external awareness regarding technology initiatives as well as market and customer requirements
- Articulated compelling, market-driven requirements for wireless voice, data, software products for business and consumer segments such as human factors and interface requirement documents
- Drove customer requirements through direct working relationships across multiple disciplines, including mechanical, electrical, industrial design, marketing and program management teams
- Collaborated with beta testing team tasked with saving $2M+ in warranty returns. Surpassed goal by $500K.