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Sales Operations Specialist/analyst Resume

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Glen Allen, VA

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SUMMARY:

Accomplished Sales Operations Specialist/Analyst with expertise in accounting, data integrity, and sales/financial reconciliation. Possesses 10 years’ experience in customer facing roles, with 7 years as a leader and manager.

EXPERIENCE:

Sales Operations Specialist/Analyst

Confidential, Glen Allen, VA

Responsibilities:

  • Interacted/communicated with management to understand and help address the changes in their reporting needs.
  • Proactively maintained the integrity of data within Salesforce.
  • Diligently monitored booking discrepancies between the two platforms and worked with finance to resolve.
  • Condensed EOM reconciliation on 80 individual’s accounts and sales departments into 1 day.
  • Directed a team of 4 on a high volume short term project; which included building, and processing over 1,000 accounts and orders.

Assistant Accountant

Confidential, Glen Allen, VA

Responsibilities:

  • Reduced agent’s commission’s process time from 4 days to 1 through a business process redesign.
  • Improved broker/agent relationships by establishing an open door policy with agents, which was not encouraged previously.
  • Assisted front desk/office attendant in spare time with maintenance of company estate profiles and paperless system.

Confidential

Department Manager, Richmond, VA

Responsibilities:

  • Coached and trained new associates in all departments
  • The only seasonal part time associate to be promoted to management level within 90 days of employment.
  • The most accurate and expeditious associate to preform till and safe reconciliation, deposits, and money orders daily.

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