Trainer Supervisor Resume Harrisburg PA - Hire IT People

Objective

To obtain a position as a Call Center Specialist. With my past work experience I feel as if I would be able to excel at this position, and will allow me to utilize my ability to relate to customers and assist them in the best possible manor.

Technical Skills

Proficient In Microsoft Office
Fork Lift Experience- High Reach and Sit-down
Pallet Jack Experience
Warehouse Management System

Experience

November 2009- March 2012

Confidential

Harrisburg, PA

Trainer Supervisor, Incentive Order Selector, Forklift Operator
Properly train new employees on safe work practices.
Ensure that all employees are working safely.
Provide evaluations of trainers and employees.
To select the orders that is placed by the stores.
Ensure the accuracy of the orders that are given to select.
To remove empty pallets from pick slots.

May 2007- Nov 2009 Confidential Harrisburg, Pa

Team Lead
Deescalate calls that CSR could not handle
Perform evaluations of CSR on my team
Retain customer
Assist customer with billing inquiries
Troubleshoot any issue they may have with their cell phone
Assist customer with starting service

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Trainer Supervisor Resume

Harrisburg, PA

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