SUMMARY:

Positive, focused and determined attitude. Resource management of 25 - 30 associates with capability of more. I am a proven leader in inside sales, data collection, organization and analysis, complete project management, end-to-end supply chain solutions for fortune 500 players, and experienced in vendor contract negotiation. Accomplished cost and efficiency focused Supply Chain professional. Six Sigma Green Belt Certified.

PROFESSIONAL EXPERIENCE:

Confidential

Transportation Planner

Responsibilities:

• Daily load planning & execution
• Utilizing TMS systems (OTM, SAP); Troubleshooting TMS System
• Proactive identification and resolution of service issues (On Time Performance, Primary Tender Acceptance, etc.)
• Weekly Lane and Budget management
• Coordination and proactive communication of load status changes with internal/external stakeholders (Plants, Warehouses, Customers, Distributors, Customer Service, etc.)
• Lead/Participate in daily / weekly / monthly Operational Routines
• Weekend and Night Coverage & Issue Resolution for Critical Customer Delivery Issues

Confidential

Order Manager

Responsibilities:

• Led the Galaxy Note 7 Recall returning more than 1.9MM North American handsets from end user to collection facility back to Samsung
• Issued RMA and ensured client received full credit for devices returned via established RMAprocess.
• Managed all internal orders for handset devices including marketing, seed stock, VIP samples and Free of Charge units.
• Managed all handset pricing for all accounts, followed up with all account responsibles for approval and updating of current open orders.
• Managed customer orders for set base of accounts. Monitored EDI and IDOC errors and resovled as necessary.
• Fulfilled, updated or cancelled orders per customer request. Collaborate with production and transportation to meet Sales Order requirements.
• Managed Order to Cash SAP process for assigned accounts; OTC, O2C.

Confidential

Logistics Planner

Responsibilities:

• Managed the planning and execution of South American Module replacement for the sub - sea fiber network.
• Tracked modules to/from N. California to various S. American/Caribbean countries including troubleshooting customs clearance issues/delays.
• Managed the scheduling and resource allocation for Professional Services Engineers supporting all customer support needs.
• Managed the North American major accounts fiber order, delivery and placement for 1,100+ circuit upgrades. Closed the project 6 mos. ahead of schedule

Confidential

Logistics Supervisor

Responsibilities:

• Managed the planning and production aspect of the SAP EWM system producing 540 + orders per day with average line count of 10.
• Supervised a team of 25 warehouse associates + 9 administrative coordinators and 2 salaried leads.
• Managed all aspects of employee relations including employee recognition, disciplinary action, hiring and separation of employment.
• Successfully raised our throughput from a capacity of 360 orders per day to 540 without increase in labor dollars or loss of employee morale.
• Maintained a positive happy workforce especially in times of volume spikes requiring mandatory overtime.
• Oversees all reporting and trending data for assigned account and work areas.
• Maintained all company KPI's exceeding the required customer commitment
• Constantly strove to maintain overall morale and team - work focused attitudes not only in my area but in the operation as a whole.
• Oversaw the Order to Cash processes for assigned customers. OTC, O2C.

Confidential

Lead Logistics Coordinator (Supervisor)

Responsibilities:

• Managed the Ericsson/Verizon account s day to day workings regarding complete supply chain solutions for LTE RBS, CDMA CORE, LTE CORE, DAS and Hybrid implementation, repair, upgrade and replacement.
• Managed reverse logistics for the Verizon portion of the business
• Managed a four state region of network Logistics for both outbound deployment as well as recovery of site material.
• Supervised a team of 8 logistics coordinators and consistently exceeded our customers expectations
• Rehabilitated a neglected project and shifted customer perception back to favorable
• Ensured the company exceeded customer expectations after taking ownership of project
• Resolved all inventory issues saving the company and client thousands
• Maintained the single escalation role for the project; resolved all issues avoiding escalation to Sr. Management
• Integral in implementing SAP WM and EWM system in local facility; chosen to help with project roll out to regional merges
• Gained extensive experienced in SAP, SAP WM and SAP EWM Systems
• General inventory management and loss resolution.

Confidential

Logistics Supervisor

Responsibilities:

• Purchased and managed 200k per month of freight spend for the local print facility with focus on Just In Time Delivery to major and local market newspapers. Managed extremely stringent delivery deadlines nationwide to ensure no gaps in customer market coverage.
• Managed the entire Logistics program of Confidential Dallas Circular Print Facility
• Local liaison to newspapers Retail Advertising departments and national media companies such as NSA Media.
• Supervised the day to day duties of 6 employees. 24 hours a day 7 days a week 365 days a year
• Managed a 65k sf warehouse, 5 industrial lift trucks, 5 inbound/outbound dock doors and 1 lantech shrink wrap system
• Utilized Truckload carriers as well as LTL carriers to facilitate need.
• Managed all carrier qualifications including Insurance, Internal carrier contracts W9 and DOT Operating Authority
• Negotiated contracts to ensure the best price and ample capacity
• Interacted with internal and external Sr Level executives
• Assisted in the scheduling and planning of 4 production lines to meet client requirements
• Successfully developed, implemented and maintained my Green Belt LCI project to Reduce Expedited Freight by 25+ % of monthly spend.

Confidential

Buyer

Responsibilities:

• Sourced and managed 1.2MM monthly print advertising for the nations largest beauty supply company with an emphasis on saving the client as well as Ivie the most $$ possible
• Utilized a multiple bid process (10+ bids on each project) to obtain the most cost savings possible.
• Negotiated contracts with vendors world wide including China and Canada
• Managed merchandising projects from design to delivery including print collateral, direct mail, POP displays and circular programs.
• Designed and sourced vacuum formed displays, injection molded retail displays, corrugate displays
• Interacted with Sr. Level executives when necessary to exceed the expectations of my client.
• Managed Just In Time Projects with unmovable deadlines which require 24 hour availability

Confidential

Client Services Coordinator

Responsibilities:

• Interfaced directly with print buyers receiving and coordinating all run information from client, including; product, print quantity, delivery destination and delivery timeline
• Coordinated all steps of large format web printing, from order entry, proof approval, skidding specifications and final delivery of product
• Regularly proofed ads on assigned accounts for quality and consistency
• Fluent in most aspects of the pre - production process; including electronic prepress
• Attend press checks; set color; evaluate fold; judge quality of printed piece; troubleshot all issues

Confidential

Sales Coordinator/Inside Sales

Responsibilities:

• Worked onsite to support all company accounts from small design firms to large corporate accounts
• Specialized in the coordination of detailed large - dollar order sales
• Assisted in account/contract pricing negotiations, project set ups, and distributions
• Provided organizational and clerical support to several outside salespeople
• Influential in maintaining account customer relations.