We provide IT Staff Augmentation Services!

Administrative Assistant Resume

5.00/5 (Submit Your Rating)

PA

Skills and Abilities:

  • Extensive experience in servicing customers, both in-person and by telephone, in the customer service industry. An independent self-starter.
  • Superior communication skillsin dealing with customers, co-workers, and employees. Both verbal and written skills are strong.
  • Well-organized and highly efficient working in a multi-tasking dynamic environment. Ability to plan, organize and supervise the work of others.
  • Knowledgeable and experienced in administrative operations. Possess a strong combination of training and experience in the industry.

Work Experience:

2010-Present Administrative Assistant
Confidential,, PA

  • Provide office support for the salon manager.
  • Create and maintain personal client records.
  • Handle weekly payroll for all salon employees.
  • Creating and distributing salon marketing and advertising materials via internet and print.

2008-2010 Administrative and Personal Assistant
Confidential,, PA

  • Duties includedtaking phone calls and messages, respond to inquiries and provide administrative support.
  • Responsible for handing daily scheduling of business and personal appointments.
  • Handling payroll for all company employees.

2007-2008 Floor Supervisor
Confidential, Langhorne, PA

  • Handling customer and employee inquires and complaints.
  • Documenting and verifying personal and confidential consumer medical information.
  • Handling and troubleshooting computer related issues.
  • Responsible for the recruitment and training of customer service representatives.
  • Scheduling and supervising 10-15 representatives.

1998-2006 Customer Service, Sales, Human Resources
Confidential,Langhorne, PA

  • Extensively involved in the hiring and opening of 6 new stores.
  • Implemented training coursesfor new hires.
  • Membership and Jewelry sales.
  • Maintaining inventory control and quotas.
  • Recording and scheduling shifts for department employees.

2001-2003 Administrative Assistant
Confidential,.Levittown, PA

  • Keeping and maintaining personal relationships with real-estate companies.
  • Setting appointments and organizing schedules of multiple inspectors.
  • Typing and distributing detailed home inspection reports to clients.
  • Responsible for implementing new marketing procedures.

Education:

Esthetician License
High School Diploma

  • Certified Administrative Assistant
  • Certified in Computer Applications: Microsoft Word, Excel, PowerPoint, Outlook and Publisher

We'd love your feedback!