Report Analyst Resume
COMPUTER SKILLS:
Operating Systems: MS Windows 200X/8/7/XP, Unix (HP - UX), Linux (Red Hat)
Software: MS Excel, MS Access, MS Project, MS Visio, SAP, PL/SQL
Languages: Visual Basic, SQL, HTML, CSS, C+
Requirements/Defect Tracking Tools: Rational Requisite Pro, Clear Quest, Mercury Test Director, Mercury, Quick Test, Win Runner, Load Runner, Rational Rose
WORK HISTORY:
Report Analyst
Confidential
Responsibilities:
- Handle daily data entries, income/sales reports and bank account transactions
- Process checks, produce invoices and assist in preparing monthly financial reports
- Developed new marketing strategies to capture market channels with new clients
- Overlook accounting reports while verifying invoices and various documents for accuracy
Business Analyst
Confidential
Responsibilities:
- Determined user/business/functional requirements. Created vision, scope, and use case documents; business process models, use case diagrams, activity diagrams, and state chart diagrams.
- Utilized RUP to configure and develop process, standards, and procedures.
- Performed GAP and Risk analysis of existing system and evaluated benefits of new system.
- Conducted Joint Application Development (JAD) sessions with stakeholders throughout SDLC to resolve open issues.
- Validated technical designs created by IT developers against functional specifications.
- Worked with QA team to design test plan and test cases for User Acceptance Testing (UAT).
- Coordinated work plans between project manager and client using MS Project.
Business Report Analyst
Confidential
Responsibilities:
- Responsible for executing, managing and distributing reports for operations team
- Interact with clients to understand requirements while translating information into data fields
- Design new reports in database using MS Access and SQL queries
- Mentored onsite developers and testers to acquire document management system
- Responsible for the creation and execution of application test scripts.
IT/Accounting Analyst
Confidential
Responsibilities:
- Perform accounting, financial and budgetary document processing
- Utilize and maintain MRP processes in SAP system to improve fulfillment and inventory
- Administer invoices/reports on a quarterly basis to support daily operations
- Assist in preparation towards validation files of entries posted to GL Systems
- Develop and monitor MM integration with FI, PM, CO, SD, PP, Plant maintenance and Project Systems.
Instructor
Confidential
Responsibilities:
- Demonstrated full understanding of hardware requirements, software requirements,
- Common operating systems, and troubleshooting methodology
- Provide students with the required skills and expertise to be employed in the field of
- Computer networking Technicians and A+ certificate.
Software Engineer
Confidential
Responsibilities:
- Perform troubleshooting and develop solutions for software and installation errors
- Work with QA team to analyze the business requirements document, sequence diagrams, activity diagrams, and behavioral diagrams using UML.
- Research the markets for new CRM strategies and techniques
- Utilized Microsoft Visio to create process flowcharts and workflow diagrams
Help Desk Technician
Confidential
Responsibilities:
- Perform networking and desktop support to perform account maintenance tasks
- Earned commendations for teamwork, flexibility and work excellence in providing IT support to students and faculty.
Assistant Office Manager
Confidential
Responsibilities:
- Research and develop facility including billing for supplies
- Establish an accurate accounting system for inventory control, shipping distribution, and delivery schedules.
- Control programming, computer operations, and data entry to assist in preparation towards validation files of entries posted to GL Systems
- Expand sales to include mass - market accounts by increasing division revenue
Lead Teller
Confidential
Responsibilities:
- Provide excellent one-on-one customer service and engagement
- Processed customers’ transactions and provide knowledge for bank products and services
- Cross-sold products including overdraft protection, debit cards and certificates of deposit
- Supervised the teller line while also coaching incoming new hires