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Report Analyst Resume

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COMPUTER SKILLS:

Operating Systems: MS Windows 200X/8/7/XP, Unix (HP - UX), Linux (Red Hat)

Software: MS Excel, MS Access, MS Project, MS Visio, SAP, PL/SQL

Languages: Visual Basic, SQL, HTML, CSS, C+

Requirements/Defect Tracking Tools: Rational Requisite Pro, Clear Quest, Mercury Test Director, Mercury, Quick Test, Win Runner, Load Runner, Rational Rose

WORK HISTORY:

Report Analyst

Confidential

Responsibilities:

  • Handle daily data entries, income/sales reports and bank account transactions
  • Process checks, produce invoices and assist in preparing monthly financial reports
  • Developed new marketing strategies to capture market channels with new clients
  • Overlook accounting reports while verifying invoices and various documents for accuracy

Business Analyst

Confidential

Responsibilities:

  • Determined user/business/functional requirements. Created vision, scope, and use case documents; business process models, use case diagrams, activity diagrams, and state chart diagrams.
  • Utilized RUP to configure and develop process, standards, and procedures.
  • Performed GAP and Risk analysis of existing system and evaluated benefits of new system.
  • Conducted Joint Application Development (JAD) sessions with stakeholders throughout SDLC to resolve open issues.
  • Validated technical designs created by IT developers against functional specifications.
  • Worked with QA team to design test plan and test cases for User Acceptance Testing (UAT).
  • Coordinated work plans between project manager and client using MS Project.

Business Report Analyst

Confidential

Responsibilities:

  • Responsible for executing, managing and distributing reports for operations team
  • Interact with clients to understand requirements while translating information into data fields
  • Design new reports in database using MS Access and SQL queries
  • Mentored onsite developers and testers to acquire document management system
  • Responsible for the creation and execution of application test scripts.

IT/Accounting Analyst

Confidential

Responsibilities:

  • Perform accounting, financial and budgetary document processing
  • Utilize and maintain MRP processes in SAP system to improve fulfillment and inventory
  • Administer invoices/reports on a quarterly basis to support daily operations
  • Assist in preparation towards validation files of entries posted to GL Systems
  • Develop and monitor MM integration with FI, PM, CO, SD, PP, Plant maintenance and Project Systems.

Instructor

Confidential

Responsibilities:

  • Demonstrated full understanding of hardware requirements, software requirements,
  • Common operating systems, and troubleshooting methodology
  • Provide students with the required skills and expertise to be employed in the field of
  • Computer networking Technicians and A+ certificate.

Software Engineer

Confidential

Responsibilities:

  • Perform troubleshooting and develop solutions for software and installation errors
  • Work with QA team to analyze the business requirements document, sequence diagrams, activity diagrams, and behavioral diagrams using UML.
  • Research the markets for new CRM strategies and techniques
  • Utilized Microsoft Visio to create process flowcharts and workflow diagrams

Help Desk Technician

Confidential

Responsibilities:

  • Perform networking and desktop support to perform account maintenance tasks
  • Earned commendations for teamwork, flexibility and work excellence in providing IT support to students and faculty.

Assistant Office Manager

Confidential

Responsibilities:

  • Research and develop facility including billing for supplies
  • Establish an accurate accounting system for inventory control, shipping distribution, and delivery schedules.
  • Control programming, computer operations, and data entry to assist in preparation towards validation files of entries posted to GL Systems
  • Expand sales to include mass - market accounts by increasing division revenue

Lead Teller

Confidential

Responsibilities:

  • Provide excellent one-on-one customer service and engagement
  • Processed customers’ transactions and provide knowledge for bank products and services
  • Cross-sold products including overdraft protection, debit cards and certificates of deposit
  • Supervised the teller line while also coaching incoming new hires

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