Internet Sales Manager Resume San Jose, CA - Hire IT People

SUMMARY:

Project management professional with experience leading company - first enterprise-wide telecom and IT projects in several industries
Managed 8 enterprise-wide VoIP deployments and >50 SMB VoIP deployments from initial sales contact through implementation, configuration, and training. Managed many company-wide IT deployments from scratch. Also deployed teleconferencing, videoconferencing, and networking systems in many industries, and vehicle communication systems.
Given the most projects per year and completed them in the shortest times among 5 teams. Managed complex projects for 15 years, scheduled & managed workflows of deployment staff, directed logistics for groups in several locations, and supervised third parties.
Developed budgets, scheduled workflows, established KPIs, and monitored results.
Leveraged engineering degree, experience testing software for telecom solutions, and experience leading teams throughout deployment processes to deeply understand all technical and business aspects of deployments.
Won several company awards for customer satisfaction, and built relationships with Fortune 500 high-tech companies and public sector organizations. Worked closely with users in many industries, understood their business goals & technical requirements, and consistently deployed solutions that met or exceeded their expectations.
Regularly met with clients’ upper management. Presented at international technology conferences. Consistently provided clear and comprehensive documentation about deployments. Leveraged experience working on 3 continents to understand and bridge cultures.

EXPERTISE AREA:

Deployment Management Software & Hardware Deployments Telecommunication VoIP IT
Networking Technology Project Management Prioritizing Problem Solving Client Development
Logistics Management Leadership Strategic Planning Technology Roadmaps
CRM Salesforce Verbal and Written Communication Farsi

PROFESSIONAL EXPERIENCE:

Confidential, San Jose, CA

Internet Sales Manager

Responsibilities:

Ensured that vehicles’ communication systems met all clients’ unique needs; consulted with them about their requirements. Tested systems, trained customers, and worked with the manufacturing companies to resolve issues and modify systems. Increased referrals by working closely with each client (many sent friends, family members, and coworkers).
Played key part in enabling company’s website to generate more sales and better communicate with customers. Initiated the idea of providing more options and information to clients, including the ability to search vehicles’ histories, research comparative prices, and look up automated credit reports.
Ensured efficient logistics for all customers’ vehicles, communication systems, and parts.
Researched new developments in remote communication systems and explained options to customers.
Advised management about new products, leading to the adoption of an additional brand. Identified the most popular products and technology packages in different locations.
Built more business by developing referral program, which gave incentives to technology companies and other clients. Also introduced new website to management, which provided more leads. Came up with the idea and achieved buy-in.

Confidential

Enterprise Project Manager

Responsibilities:

Met with clients, analyzed their telecom and IT needs, sold customized solutions, and installed & configured them. Led 8 VoIP deployments from scratch at large organizations, and >50 VoIP deployments at small & medium businesses. Ensured long-term satisfaction by anticipating possible issues, providing training, and keeping in touch.
Led 5 migration projects from old phone systems to VoIP from end to end.
Improved internet access for banks by deploying telecom and networking systems.
Developed IT & networking systems from scratch for several companies, and scaled them as they expanded to larger facilities. Installed servers, switches, and software; trained clients to use them.
Deployed teleconferencing and videoconferencing solutions to clients with branches in >10 cities. Provided the hardware and software.

Confidential

Enterprise Sales Manager

Responsibilities:

Sold and deployed software solutions that integrated formerly unconnected machines in clients’ offices.
Decreased times to go live from 60 to 20 minutes, and reduced wastage 33%.
Sold and deployed integrated networking solutions which connected all of clients’ branch offices to their HQs.
Provided technical support to sales force during negotiations with enterprise customers.
Led 5-person team to represent company at international sales shows in Germany and the UK, which thousands of visitors attended.

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Internet Sales Manager Resume

San Jose, CA

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