Direct to Consumer/Senior Drop Ship Associate Resume NYC - Hire IT People

SUMMARY:

Strong organization skills with an excellent attention to detail
Highly computer literate and able to learn new applications quickly
Very effective trouble shooting skills
Open minded, - able to share information, transfer knowledge and expertise to fellow team members
Detail oriented and good organizational skills
Accuracy and attention to detail coupled with great analytical skills
Ability to focus on high quality work while under pressure
Proven ability to make sound business judgements, while articulating professionally

EXPERIENCE:

Confidential, NYC

Direct to Consumer/Senior Drop Ship Associate

Responsibilities:

Manage and execute the new vendor onboarding for all Confidential and Confidential & Confidential ’s direct to consumer EDI vendors.
Liaison with EDI management partners Confidential and Vendornet during the vendor onboarding process.
Actively involved in all EDI set-up and document testing (850, 856, 846, 810)
Demonstrate strong resource workload and ensure that vendors remain in compliance with business rules.
Partner with OMS/data teams to identify and resolve internal operating issues.
Work effectively with cross-functional partners and upper management to ensure that merchandise creation remains on schedule.
Affectively work with team manager to create and drive innovative solutions and best practices.

Confidential, NYC

Fulfillment/Customer Service Ecommerce Manager

Responsibilities:

Performed hands-on tasks for this textbook and journals publishing co.
Coordinated the transmission of the electronic fulfillment files to and from warehouse. mported all website requests into the Acumen fulfillment system.
Worked with Easylink, an ecommerce management company, to convert to EDI/VAN system.
Assisted sales dept. with foreign rights issues, recorded sales and payments.
Processed all E-book requests.
Processed weekly billing and monthly statements for all major account, liaison point for domestic and international warehouses.
Compiled daily sales and fulfillment reports for the editorial, and Sales/Marketing departments.
Approved all chargebacks and merchandise returns and handled all collections and accounts receivables.
Managed fulfillment for 12 journals, including activation of all on-line subscriptions using the Ingenta Connect platform.
Managed all consignment accounts.

Confidential, NYC

Fulfillment Manager

Responsibilities:

Managed all fulfillment functions.
Coordinated and generated monthly billing and renewal cycles for the Confidential .
Coordinated various year-end audit activities and the BPA audits for all paid publications.
Worked closely with postal officials to maintain accounts and handled all postal issues and liaison with fulfillment service bureaus and printers to ensure on time printing and delivery of magazines.
Manage daily operations of staff of 4.