Sr. Delivery Manager Resume
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Kirkland, WA
PROFESSIONAL SUMMARY:
- Many years of IT experience working with cross - functional teams, including over 12 years in various technical leadership roles as Lead Delivery manager/Product Manager, TPM, Sr. Project manager, Scrum Master, Engagement Manager and Program Delivery Manager
- Hands-on Project and Technical Delivery Management experience with proven track record leading all phases of diverse projects both from business and technical leadership standpoint in diverse verticals such as Finance, Telecom, Insurance, Health Care, Travel, Chemical Distribution, EMS, Ecommerce/Online Retail and strong background in building and managing projects involving large scale technical architectures and cutting edge technologies.
- Highly motivated and seasoned technology leader with proven ability to manage and deliver complex, critical real time applications in today’s fast paced business environment.
- Have mentored and driven teams of all sizes to execute and deliver projects ranging from relatively smaller engagements to multi-million dollar programs.
- Extensive experience with Cloud (AWS, Azure), Web, Mobile, Hybrid/Legacy technologies and possess relatively recent exposure with Confidential, Image Detection/Analysis and Big Data solutions.
- Have worked with various project management methodologies throughout my career, key ones being Agile/Scrum, DevOps, Hybrid methodologies (Scrumban, Agifall and others), Waterfall
- Possess right mix of business and strong technical acumen - have played role of key liaison between executive leadership, business teams on one hand and various delivery and technical teams on the other.
- Innovator & Technologist at heart, able to adapt and thrive in a start-up environment or a Fortune 500 company.
CAREER PROGRESSION:
Confidential, Kirkland, WA
Sr. Delivery Manager
Responsibilities:
- Expert knowledge of Agile project and software development methodologies and lifecycles and over a decade of experience with Agile (SCRUM, KANBAN), DevOps and Prototyping methodologies. Have also executed product delivery and projects with Hybrid/Mixed approaches such as Agifall, Scrumban.
- Executed multiple projects using close adherence to PMI guidelines and have proven track record of delivering projects in/under budget, On-time, meeting quality and delivery standards of PMO/Release Delivery teams
- Experience in Infrastructure Management, Procurement, Network/Security Management, Data Center Administration
- Managed SLAs, budgets and been successful implementer for cost/time/quality managed model delivery both on Scrum/Agile and WF implemented projects
- Experience in Risk Assessment, Prioritization/Mitigation and in developing end adoption plans
- Possess over 3 years of experience in Apigee API development platform and Apigee Edge
- Have over 13 years of combined experience with Atlassian JIRA, Agilo for Scrum planning, tracking, managing releases for agile projects, experience with MS Project, TeamGantt project management tools.
- Have over 7 years of both technical and project management combined experience of working with Confidential AWS, Windows Azure and other Cloud platforms and played a key role in managing release of first ever AWS .NET SDK, partnering with Confidential and vendor teams, overall have over 11 years experience in web development arena.
- Have solid Mobile Development experience on iOS and Windows Mobile platforms.
- Extensive experience with MS/.NET stack, C++, Java, JavaScript, Objective C, Swift, TIBCO, Hibernate ORM framework, prior B2B technologies such as MS Biztalk and Mercator
- Have working experience with implementation cycles of Ecommerce platform for startup company. In this context have significant experience with BigCommerce, PrestaShop and Shopify.
- Experience with Docker for containerization and Jenkins for Continuous Integration/Build tools.
- 6+ years of technical experience with Confidential Business Intelligence (BI) stack, Power BI, ETL (using SSIS) OLAP/Data Mining using SSAS and creating reporting solutions with SSRS and with database platforms such as SQL Server, Oracle, AWS RDS, MongoDB/NoSQL, Sybase.
- Both hands on and PM experience with Financial Management systems like Oracle Hyperion and SAP Business Objects
- 4+ years of experience with different content management, legacy consolidation and collaboration solutions such as MS SharePoint (starting with SP 2007, 2010 and lately also with SP 2016), JIRA, OpenText and Documentum
Confidential
Sr. Delivery ManagerResponsibilities:
- Led Design, Development and E2E delivery of Cloud based and Web hosted solutions using Continuous Integration/Continuous Delivery, Cloud Native platforms, Microservices, SOA and Event based architectures.
- Have implemented many projects around API first digital platform elements primarily using AWS and lately also with Azure/.NET technologies.
- In most of my projects, besides PMing these projects and driving Confidential additionally I was responsible for other activities including Strategy development, Procedure development/Process improvements, Change management, Team building/mentoring, Executive leadership communication and Relationship building.
- In different roles of Lead TDM/Technical PM/Delivery Manager, I spearheaded entire design, development and test/release cycles under various development methodologies and lifecycles such as DevOps, Agile/Scrum development, Waterfall and Prototyping.
Confidential
Sr. Delivery ManagerResponsibilities:
- In current project, I’m managing a cognitive analysis team where we are responsible to apply ML to buyer/consumer patterns and use it to forecast the retail and wholesale demand. In this role, I am partnering with other technology teams within the company to help develop ML models and accurately test and measure them to determine their effectiveness in a cross domain fashion.
- I am also closely working with customer leads to understand their requirements and needs, abstract away the complexity in their business processes and then determining the areas where we can apply predictive models to solve common business problems and pain points which are very difficult and not cost effective et all using traditional automation methods when compared with cognitive science methods.
- In this role, I am leading the first ever ML effort for the client, where we are responsible for creating and fine-tuning ML models, defining E2E model deployment and monitoring processes, interacting with data and model visualization tools and once model is tested and deployed, quickly putting it to practice to generate predictions using batch prediction API using large # of production data records
Confidential
Sr. Delivery ManagerResponsibilities:
- As one example, I was the lead TDM for a extremely large project at Confidential which involved conversion of their disparate intranets (developed using different technologies) across companies worldwide subsidiaries and divisions into one single global, multi-lingual intranet which also serves as their sole collaboration and Networks of Excellence(NoE) platform. The project was a complete transformation (in phased rollout mode) where the new platform was developed using SharePoint 2010/.NET/BI and other third-party and custom developed Web parts/Widgets which in some cases integrated with their legacy back-end systems.
- Post above project, I have successfully delivered 2 further legacy systems consolidation/content management projects for Confidential using SharePoint 2010, .NET, Hyperion, SAP and custom web parts
- For one of start-ups I was associated with, led their e-Commerce strategy revision effort. I was also involved with online e-Commerce platform evaluation with biggest players in market namely BigCommerce, PrestaShop and Shopify.
- My responsibilities on such projects included working closely with client’s different geographically distributed business teams to first consolidate these global requirements (leveraging my analysis team of business analysts, SAs) then post conducting of JADs/seeking approvals on design and architecture artifacts - leading my onshore/offshore design, development and QA teams for iterative/agile delivery cycle.
- Have had responsibility to co-ordinate between cross-functional teams to ensure product adherence to requirements and architecture and was responsible for creating and owning budget for projects, working with Procurement, Finance, Accounting, Legal and other teams to ensure proper alignment between all stakeholders.
Confidential
Sr. Delivery ManagerResponsibilities:
- Managed product release cycles of huge product initiatives such as Confidential ’s first ever .NET SDK for AWS, Confidential ’s Windows Mobile 7 (WM7), Confidential ’s Connected Services Framework (CSF), Internal/Custom legacy database migration and Sprint Management tools for Expedia and others which spanned full technology stack, multiple systems and platforms, and in some cases (like the AWS .NET SDK project, met critical milestone and launch dates in seemingly impossible delivery schedule.
- On Confidential ’s WM7 project spearheaded Confidential and Vendor development teams (on Outlook Integration features) and resulted in estimated savings of $1.1M in total budget.
- Another example of my Confidential experience is when I was the vendor PM for Confidential ’s Connected Services Framework (CSF) product line. I spearheaded the project from genesis to mature project with over initial 35+ worldwide deployments with tier 1 communications, media and service providers. I was also responsible for helping to evangelize the platform and concept to key decision makers and executives of Telco Tier 1 service Providers worldwide. I lead a team to deliver 4 major versions of the product with multiple world-wide development and solution teams.
- Have been engaged in delivery of various BI solution projects most significant ones being a building a complete data warehousing and reporting solution (C-STAR) from scratch for Confidential ’s Confidential group.
- Another of my key BI project was building a Global Supply Chain Integration platform for Confidential from scratch. This new platform will be creating a new platform that integrates Confidential ’s Global
- Warehouse Distribution and Direct distribution platforms which will facilitate delivery of short supply/high demand products (specialty chemicals, chemical blends, repackaged and value-added products) to its consumers being supplied from a vast network of Confidential ’s 3500+ suppliers. This project was initially validated using prototyping then went into series of requirement gathering and functional analysis cycles.
Confidential
Sr. Delivery ManagerResponsibilities:
- I been part of both development team and later part of PM team for rollout of new systems projects, system migration/integration efforts, also on initiatives involving transition of existing legacy systems to new platforms, merger and backward compatible integration of disparate old/new systems, enterprise wide custom system development, etc.
- Have lead the teams for migration of 2 EMS systems, one for Confidential, CA and for Confidential . The effort encompassed legacy systems integration with newly developed systems on Web technologies, database migration, and a completely SOA based middle tier.