Open Lab Assistant Resume Cincinnati, Ohio - Hire IT People

SKILLS:

Relevant Courses: Business Finance, Management, Business Analytics, Global Business Environment, Operations Management, Digital Entrepreneurship, Start - Up Business Experience, Business Strategy

Technical Skills: Intermediate proficiency in MS-Word, Excel, PowerPoint, Access

Languages: Native fluency in Arabic, Professional Fluency in English

PROFESSIONAL EXPERIENCE:

Confidential, Cincinnati, Ohio

Open Lab Assistant

Responsibilities:

Supported 25 - 35 students daily with their software needs and questions
Assisted students with Microsoft Applications - Word and Excel: document formatting, spreadsheet tools, tables, charts, formulas, utility functions
Managed equipment operation and the cleanliness of the lab - basic hardware maintenance and student-friendly spacing/set-ups

Advising and Coaching Center Administrative Assistant

Confidential

Responsibilities:

Supported 9 office members with miscellaneous administrative tasks
Made reminder phone calls to students about future and events 2x/semester
Maintained Excel spreadsheet documentation of calls serviced and results of communication with students
Provided exceptional customer service to 10 incoming students hourly for advising and coaching services
Create new product idea in collaboration with one fellow student
Design marketing plan to promote digitally on the Internet and through social media channels
Prepare business model with analytics dashboard, funding possibilities, and technological challenges

We provide IT Staff Augmentation Services!

Open Lab Assistant Resume

Cincinnati, OhiO

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