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PROFESSIONAL SUMMARY:

Master’s degree with over 15 years leadership and results - oriented, cross-functional project management experience. Highly adaptable, organized and successful in consistently meeting deadlines within cost parameters. Green Belt Six Sigma and Earned Value Management System certified. Proficient in Microsoft Office Suite, Microsoft Project, Smartsheet, SAP, Maximo, and EPIC.

PROFESSIONAL EXPERIENCE:

Confidential, Camp Lejeune, NC

Senior Education Specialist/Field Representative

Responsibilities:

• Evaluate students prior learning experience from both traditional and non-traditional sources to provide guidance to students pursuing graduate level certificates and degrees
• Provide specific degree goals and general advising/planning for BU MET students
• Assist students with course registration and actively work with the site staff to improve processes and increase enrollments
• Assist with the processing of financial aid requests for BU MET students
• Participate in outreach events and assist with marketing

Confidential, Fort Wayne, IN

Senior Engineering Planner/Business Analyst

Responsibilities:

• Managed data across multiple systems used by various departments
• Generated weekly and monthly metrics/charts used for Engineering and Management Reviews
• Assisted with preparation of Engineering Program Review and Program Management Review packages
• Utilized analytical skills to assess and translate metrics and data into meaningful information
• Consolidated and reviewed weekly actuals for accuracy and alignment
• Updated weekly project material tracker to ensure required material on target for established delivery dates
• Coordinated with Chief Engineers for various programs to update project resource demand and supply based on contract requirements
• Provided staffing requirements to site leadership to facilitate resource management and hiring strategy.
• Generated standard operating procedures and provide training to fellow business analysts and other personnel as needed

Confidential, Fort Wayne, IN

Power Distribution Assistant Project Manager

Responsibilities:

• Scheduled and administered weekly project updates across 4 districts.
• Performed daily, weekly, and monthly metric calculations and tracking for line work.
• Responsible for crew reporting and forecasting to drive 4 weeks work per show-up via Smartsheet application.
• Aligned project deadlines with cost resource constraints to address potential risk.
• Communicated changes to work packages and tracked job progress.
• Coordinated schedule and internal contractor teams.
• Supported control activities to ensure timely completion of work.
• Conducted data collection from prime and internal sources.
• Identified and analyzed procedures and tasks to improve processes.
• Tracked and analyzed financial data, material usage, and budgets to produce weekly status reports and performance metrics for use by site, regional and corporate strategic decision makers.
• Liaised with primary electrical company to ensure timely processing and payment of completed tasks and/or jobs.

Confidential, Fort Wayne, IN

Clinical Research Regulatory Coordinator

Responsibilities:

• Submitted new protocol, amendments, continuing reviews, Adverse Events (AE), deviations, Investigational New Drug (IND), and closure reporting to local or central Institutional Review Board (IRB) according to local, state, and federal guidelines.
• Reviewed Study Initiation Regulatory Packets for Pharmaceutical Company, Device Manufacturer, and National Cancer Institute (NCI) collaborative groups ‘Sponsor’ specific documents and requirements for completion of standard regulatory items.
• Maintained, reviewed and updated policies and/or standard operating procedures for Confidential, as necessary.
• Read and revised Informed Consent Form ( Confidential ) and HIPAA Authorization thoroughly to assess for compliance with regulations, compliance with Parkview Hospital and IRB requirements.
• Referenced Investigator’s Brochure (for drug trials) or Report of Prior Investigations/Owner’s Manual (for device trials), as needed, to complete the IRB Submission Form.
• Maintained and updated regulatory documents including, but not limited to, protocols, patient signed original ICFs.
• Scheduled and assisted with the completion of Pre-Study Site Selection Visits (PSSV), Site Initiation Visits (SIV), and Clinical Research Organization ( Confidential ) Monitor Visits to ensure site is in compliance with ‘Sponsor’ requirements and regulatory standards.
• EPIC training and utilization.

Confidential, Fort Wayne, IN

Project Control Specialist/Account Manager

Responsibilities:

• Led project scheduling and baseline execution.
• Communicated changes and tracked job progress.
• Coordinated schedule and internal contractor teams via Smartsheet application.
• Supported control activities to ensure timely completion of work.
• Conducted data collection from prime and internal sources.
• Identified and analyzed procedures and tasks to improve processes.
• Tracked and analyzed financial data, material usage, and budgets to produce weekly status reports and performance metrics for use by site, regional and corporate strategic decision makers.
• Liaised with primary electrical company to ensure timely processing and payment of completed tasks and/or jobs.

Confidential, MD

Instructional Design and Training Specialist

Responsibilities:

• Oversaw the design, development, implementation and evaluation of training programs
• Weather Satellite System.
• Provided analysis of training documentation including training plans, course content and support materials.
• Coordinated with prime contractor to obtain and manage periodic status reports of the prime contractor’s training materials and classes.
• Ensured training materials met quality standards, instructional design best practices, and contractual requirements.
• Tracked, evaluated and developed statistical reports on training completion. Collaborated with team members, contractors, end-users and subject matter experts to assess learning requirements and identify appropriate training delivery methods.
• Designed and managed an integrated training schedule.
• Defined, implemented and managed training and communication strategies.
• Conducted research and recommended ways to improve training programs and enhance organizational performance.
• Assisted with training logistical planning and on-site support of course delivery.
• Assessed training effectiveness in terms of employee performance.
• Identified training risks and develop mitigations strategies.

Confidential, Camp Lejeune, NC

Information Technology Service Delivery Consultant

Responsibilities:

• Implemented, monitored, maintained and reported on service targets and/or Service Level Agreements ( Confidential ) via network monitoring tools (CA Spectrum and/or BMC Remedy).
• Solicited and defined customer needs, developed and finalized requirements within an Confidential or Memorandum of Understanding (MOU) between the customer and service provider, and transforming customer requirements into measurable service targets utilized in network monitoring/reporting.
• Generated and published daily operations brief and weekly Outage/War Reports for Operations Officer; collected data elements on a monthly basis to produce the Monthly Confidential Outage Report informing MCIEAST Operations and customers of Confidential performance based on established Key Performance Indicators (KPIs).
• Reviewed and analyzed data associated with Confidential to identify problem areas and trending patterns which were utilized to troubleshoot and enhance network performance.
• Evaluated and shepherded change requests through the Change Management Process. Ensured that all required Request for Change input and supporting documentation was entered correctly into BMC Remedy.
• Assisted Change Requestor with assigning priority, identifying risk and impact based on established criteria.
• Generated Change Advisory Board (CAB) agenda, set up CAB meetings for Board members/Change Requestors, facilitated CAB review of outstanding requests, and documented actions/resolutions for implementing changes.
• Updated Change Schedule (CS), published CS and socialized to the organization any potential operational impacts. Once change had been implemented, ensured that proper annotations were completed before closing/archiving Request for Change.

Confidential, Chesapeake, VA

Decision Support / Budget Management Assist

Responsibilities:

• Conducted performance analytics by coordinating, maintaining, and reporting financial information in the hospital Decision Support System.
• Created ad-hoc reports to support operational/strategic initiatives and monitored existing programs operational performance.
• Aided in the development, analysis and execution of labor productivity application. Verified and loaded performance data into labor productivity application; problem solved volume issues with operational managers; provided bi-weekly productivity performance reports to customer base and executive leadership; provided quarterly and as needed training; and maintained/modified productivity set up files/profile definitions. Achieved an overall increase in the Productivity Index from 90.75% to 106.61% within established threshold limits (95% lower limit, 110% upper limit).
• Assisted in developing, analyzing and executing the annual budget.
• In support of continuous process improvement, analyzed and provided guidance to facilitate improved performance in personnel flexing, procedural methodology and performance reporting.
• Developed and conducted annual training package for Executives and Leadership Team.

Confidential, Fort Wayne, IN

Sr. Project Management Liaison - Manufacturing Repair Lead

Responsibilities:

• Managed three NATO Overhaul and Repair (O&R) efforts ensuring the completion of tasks in accordance with customer requirements and within designated budget of $20M; resulted in multiple follow on contracts.
• Analyzed financial/schedule data; prepared variance reports; and developed mitigation action plans.
• Generated risk and opportunity inputs; provided contributions/participated in monthly Program Management (PM) and Engineering Reviews; and consolidated weekly/monthly/quarterly reports for PM analysis.
• Provided metrics to accurately track financial, schedule and functional performance; received individual achievement award for development of Quantifiable Backup Data Spreadsheet that resulted in a positive movement of the Cost Performance Index (CPI) from .71 to .95 on a 1.0 scale (+/- 10%).
• Produced Monthly Estimate-to-Complete (ETC) and Quarterly Estimate-at-Complete (EAC) approximations.
• Re-organized Cell Group work to clearly identify and document tasks needed to complete each project.
• Aided in the development of the Integrated Master Plan, Integrated Master Schedule and Work Breakdown Structure of the project.
• Generated and analyzed financial, staffing and programmatic data for PM Leadership.
• Supported the monitoring of CPI/Schedule Performance Index (SPI) information to certify adherence to established targets and in accordance with EVMS10255 standards.
• Provided data and assisted with monthly Engineering and PM Review packages.
• Monitored PTO and Travel plans to ensure availability of funding and staffing needs for continuity of workflow.
• Monitored performance and resource management needed to accomplish program design and development requirements. Achieved all program established cost and schedule objectives leading to a follow on contract award.
• Utilized Microsoft Project in developing and monitoring schedule, resources, and critical path tasks; participated in audits to ensure program compliance with program planning and execution; and utilized EVMS guidelines to ensure that indices were meeting expectations.
• As Resource Manager, provided professional and career guidance, prepared and debriefed individual performance evaluations, prioritized work, and assigned Support Technicians to aid engineering staff in design/manufacturing tasks.
• Collateral duties: Confidential Designated Employer Representative, Hiring Manager, Resource Staffing Manager for 10-44 technicians, Section Manager, Timekeeping Manager and Leadership Team Member.