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Collections And Chargeback’s Supervisor Resume

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Wayne, NJ

ACCOUNTING PROFESSIONAL

Dedicated knowledgeable professional with progressive experience in a variety of accounting functions ranging from Entry Level Clerk to Accounting Supervisor. Capable of managing multiple tasks while remaining highly productive in a fast-paced environment. Recognized for always “going the extra mile” to achieve objectives including areas of process improvement.

Skills

Microsoft Excel & Word, ORACLE, JD Edwards G/L Software, AS 400, Lotus Notes;
Proficient in Reading/Writing/Speaking Arabic

EXPERIENCE

Confidential Wayne, NJ
Accounts Receivable, Collections and Chargeback’s Supervisor 2000-2011

  • Research and process past due accounts according to collection policy.
  • Communicated with sales and management to resolve complicated chargeback issues.
  • Maintained the files for various customer accounts (including major accounts).
  • Negotiated with customers for payment of invoices.
  • Process credit application.
  • Mailed customer monthly statements.
  • Printing, reviewing and distributing daily aging reports.
  • Make collection calls to customer with outstanding balance.
  • Reconcile monthly General Ledger A/R balance to the sub-ledger and implement corrective actions and follow up on pending items.
  • Coordinate monthly flooring and cash discount analysis for up to 500 customers.
  • Records and classifies charge backs in accordance with customer check remittance.
  • Apply cash for an average of $2 million per day (Best Buy-Costco).
  • Execute A/R and bank reconciliations on daily and month-end basis.
  • Review and approve offsets of open debits and credits for credit department.
  • Streamline reconciliations for lockboxes, wire transfers, and live checks received daily.
  • Collaborate in development of automated cash postings to sub-ledger, inclusive of testing, troubleshooting and feedback. Ensure reporting requirements are maintained.
  • Initiate various account analysis and other duties as assigned by the general accounting department.
  • Manage a staff of three which includes Senior A/R Analyst and A/R Analyst.
  • “Provided necessary information” to conduct annual audit.

Senior Accounts Receivable Analyst1992-2000

  • Posted daily batches of A/R collections to cash receipts/sub-ledger system from lock boxes, wire transfer and NON A/R.
  • Established marketing fund tracking system; followed up on erroneous or unauthorized deductions.
  • Managed collection files ensuring that all relevant remittance information is filled with check copies.
  • Assigned batch I.D. numbers to enable sub ledger to be reconciled/balanced to the lock box report.
  • Prepared daily transmissions report from the bank.
  • Authorized identifying numbers to customer charge-backs, if necessary proposed clearing credit memo simultaneously as chargeback is recorded.
  • Conducted various Balance Sheet account analysis, including journal entry preparation when necessary.
  • Reviewed and processed debit/credit expense memos.

Accounts Receivable Analyst 1985-1992

  • Handled daily deposit slips, cash application forms, and accounts receivable adjustment sheets.
  • Verified daily cash receipt reports and prepared debit/credit memos.
  • Standardized reconciliation of cash batch reports and monthly accounts receivables.
  • Recorded data entry into system and provided assistance to Accounts Payable Department as needed.

Entry Level Accounting Clerk Confidential 1983-1985

  • Strengthened processing of all warranty claims, monthly parts statement, and journal entries.
  • Resolved customer and dealer complaints in a considerate and courteous manner.
  • Maintained daily cash application and accounts.

EDUCATION

Bachelor of Commerce And Major in Accounting, Minor in Business Administration

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