Collections And Chargeback’s Supervisor Resume
Wayne, NJ
ACCOUNTING PROFESSIONAL
Dedicated knowledgeable professional with progressive experience in a variety of accounting functions ranging from Entry Level Clerk to Accounting Supervisor. Capable of managing multiple tasks while remaining highly productive in a fast-paced environment. Recognized for always “going the extra mile” to achieve objectives including areas of process improvement.
Skills
Microsoft Excel & Word, ORACLE, JD Edwards G/L Software, AS 400, Lotus Notes;
Proficient in Reading/Writing/Speaking Arabic
EXPERIENCE
Confidential Wayne, NJ
Accounts Receivable, Collections and Chargeback’s Supervisor 2000-2011
- Research and process past due accounts according to collection policy.
- Communicated with sales and management to resolve complicated chargeback issues.
- Maintained the files for various customer accounts (including major accounts).
- Negotiated with customers for payment of invoices.
- Process credit application.
- Mailed customer monthly statements.
- Printing, reviewing and distributing daily aging reports.
- Make collection calls to customer with outstanding balance.
- Reconcile monthly General Ledger A/R balance to the sub-ledger and implement corrective actions and follow up on pending items.
- Coordinate monthly flooring and cash discount analysis for up to 500 customers.
- Records and classifies charge backs in accordance with customer check remittance.
- Apply cash for an average of $2 million per day (Best Buy-Costco).
- Execute A/R and bank reconciliations on daily and month-end basis.
- Review and approve offsets of open debits and credits for credit department.
- Streamline reconciliations for lockboxes, wire transfers, and live checks received daily.
- Collaborate in development of automated cash postings to sub-ledger, inclusive of testing, troubleshooting and feedback. Ensure reporting requirements are maintained.
- Initiate various account analysis and other duties as assigned by the general accounting department.
- Manage a staff of three which includes Senior A/R Analyst and A/R Analyst.
- “Provided necessary information” to conduct annual audit.
Senior Accounts Receivable Analyst1992-2000
- Posted daily batches of A/R collections to cash receipts/sub-ledger system from lock boxes, wire transfer and NON A/R.
- Established marketing fund tracking system; followed up on erroneous or unauthorized deductions.
- Managed collection files ensuring that all relevant remittance information is filled with check copies.
- Assigned batch I.D. numbers to enable sub ledger to be reconciled/balanced to the lock box report.
- Prepared daily transmissions report from the bank.
- Authorized identifying numbers to customer charge-backs, if necessary proposed clearing credit memo simultaneously as chargeback is recorded.
- Conducted various Balance Sheet account analysis, including journal entry preparation when necessary.
- Reviewed and processed debit/credit expense memos.
Accounts Receivable Analyst 1985-1992
- Handled daily deposit slips, cash application forms, and accounts receivable adjustment sheets.
- Verified daily cash receipt reports and prepared debit/credit memos.
- Standardized reconciliation of cash batch reports and monthly accounts receivables.
- Recorded data entry into system and provided assistance to Accounts Payable Department as needed.
Entry Level Accounting Clerk Confidential 1983-1985
- Strengthened processing of all warranty claims, monthly parts statement, and journal entries.
- Resolved customer and dealer complaints in a considerate and courteous manner.
- Maintained daily cash application and accounts.
EDUCATION
Bachelor of Commerce And Major in Accounting, Minor in Business Administration