SUMMARY:

Experienced, passionate, and value - based enterprise data management and analytics leadership professional. As a program, project, operational, and technical team leader, have consistently delivered data services and analytics outcomes reducing costs and improving revenue—in one case achieving a $36 million ROI in the first year. A former self-taught programmer who maintains a technical edge. Diverse technical platform experience, multiple analytics and Big Data tools, and multiple data integration offerings.

ADVANCED LEADERSHIP STRENGTHS AND EXPERTISE DELIVERED IN:

• Program and Project Delivery
• Customer, Resource, and Vendor Relationship Management
• Technical Asset Management
• BI, Database, and Data Integration
• Team Building and Management
• Business Strategy Alignment
• Budget and Financial Management

PROFESSIONAL EXPERIENCE:

Confidential

Delivery Consultant

Responsibilities:

• Program and project delivery consultant for national healthcare provider organization.
• Agile Scrum Master in a data science environment building out Executive Information Systems for 26 regional hospital and clinical systems.
• Utilizing Big Data tools Hadoop, Cloudera, Spark, Hive, Impala, StreamSets, and Tableau.
• Enterprise application and data management consultant for a global biotechnology and crop protection business.
• Consulting deliverables include developing strategies for six developing applications follow good data management practices for governance, quality, integration, data warehouse, and reporting purposes.

Confidential, Minneapolis, MN

Enterprise Data Services Manager

Responsibilities:

• Delivered functional and team leadership of business intelligence, data architecture, database administration, data integration, and data governance.
• Improved service management reducing aged service requests by 84% in five weeks.
• Built effective relationships with external service providers and technology vendors.
• Built strategic plan roadmap for data integration replatform. Developed staffing talent strategy and delivered talent acquisition of 4 critical team enhancements.
• Resource manager for Agile Scrum and Waterfall projects.
• Diverse technology stack included Informatica, SAP Business Objects and Data Services, Microsoft BI, Oracle, and SQL-Server.

Confidential, Minneapolis, MN

Manager, Data Warehouse and Business Intelligence Delivery

Responsibilities:

• Directed team leadership of business intelligence, quality assurance, data modeling, business analyst, and data analyst functions.
• Organized team structure and accomplished direct lines of data service accountability and ownership.
• Led program startup and achieved funding for first four phases of replatform.
• Established data service capabilities for over 45 business intelligence applications.
• Improved project release management outcomes, reducing production support incidents and improved delivery outcomes.

Confidential, Golden Valley, MN

Service Manager, Enterprise Data Management, Confidential

Responsibilities:

• Leader of the data support, data services, technology, operations, and people in service to Confidential ’s health and wellness division.
• Managed a diverse group of up to 35 distributed resources in a global, 3rd party model. Improved data service delivery through aggressive reduction of production support incidents.
• Directed people management of analyst, programming, and database skill sets.
• Delivered high availability to large scale environment of 95 terabytes, 3,600 integration (ETL) jobs, and five Informatica environments.
• Led transition from offshore Confidential partners to employees with no negative impacts.
• Delivered uneventful upgrades to Informatica (3) and Oracle hardware and software (2).
• Established 5-week Agile sprints, improving delivery efficiency and quality.
• Successfully managed yearly budgets of $3 - $5 million within 1.2% variance.
• Accomplished $2 million in infrastructure savings in 2014. Reduced production support incidents by 92% in a seven-month period, with over two billion records written or read every 24 hours.
• Achieved very high availability: 24 hours down time over 12-month period; 9 months of 100% availability.
• Achieved a manager effectiveness rating of 89%, compared to overall company average of 83%. Included 100% effectiveness ratings for diversity and inclusion, employee development, and performance support.

Confidential, Minneapolis, MN

Consultant Manager

Responsibilities:

• Manager for three Enterprise Data Warehouse projects, including $1 million SAS implementation.
• Established critical, collaborative relationships with vendor account management and business customers.
• Presented SAS project charter to senior management and gained approval.
• Ensured alignments with business objectives and technology solutions.
• Managed entire project lifecycle from discovery to implementation.
• Delivered projects on time and within budget.

Confidential, Plymouth, MN

Sr. Data Warehouse Manager

Responsibilities:

• Recommended the company reprioritize a $1.2 million project due to return on investment evaluation.
• Delivered Orders Datamart and Marketing Effectiveness, first phases of enterprise DW/BI re-platform.
• Established excellent E.V.P., V.P., and Director level customer relationships in multiple business lines.
• Negotiated, established, and managed Service Level Agreements.
• Established a waterfall with iterative project development methodology.
• Successfully deployed influence and consulting skills in matrix environment.
• Received promotion to next level of senior manager.

Confidential, Richfield, MN

Data Warehouse Manager, Enterprise Data Warehouse

Responsibilities:

• Human Capital Scorecard project budget of $1 million helped enable a 36% reduction in retail turnover, saving $36 million in the first year.
• Delivered first-time analytics solution to the Musicland group. Outcome was improved right-time, right-quantity merchandise replenishment; improved product turns, and reduced inventory costs.
• Delivered first-time analytics solution to Magnolia Audio Video. Improved efficiencies throughout retail and corporate business units. Confidential used product for public financial reporting.
• Conducted and developed project initiation, planning, estimating/budgeting, and requirements gathering activities with stakeholders and executive sponsors. Ensured lowest possible total cost of ownership.
• Evaluated, hired, coached, and directed culturally diverse project teams and balanced workloads.
• Improved service delivery through team building, skills development, and targeted project assignments.
• Received promotion to the next level of product capability manager.