SUMMARY:

• Technology Leader utilizing 30+ years of experience in multiple platforms / industries. Has advanced expertise in Retail, Banking, Financials, Insurance, QA / Compliance, Logistics / WMS, Service Delivery, and Production Support.
• Developed / Led teams including Infrastructure, Development, Network, EDI, Security / Risk, Storage, Server, DBA and Laptop / Desktop Support.
• Accomplishments include redesign of 2 data centers including cooling upgrades (cold aisles), power redundancy, installing top - of-rack switches.
• Incorporated Oracle ERP with legacy labor management processes - store timecards, labor scheduling, performance-based warehouse pay metrics.
• Built sourcing offices in China to allow in-country QA and garment / product testing.

EXPERIENCE:

Confidential, Ft Mill, SC

Senior Consultant

Responsibilities:

• Expanded the B2B offerings for Sunbelt to include Procure to Pay (P2P), B2B invoicing for over 100 clients and utilizing cXML for Confidential customers.
• Developing eCommerce catalog for the Sales / Marketing groups to present to existing / new clients.
• Negotiated terms / pricing with Confidential portal providers - Ariba and Tungsten - to provide automation of invoice processing and reduction of manual entry.

Confidential

Senior Engagement Manager

Responsibilities:

• Implementing DBaaS using Exadata as the platform.
• Develop on-boarding processes for new customers, managing the migrations and serving as the Single Point of Contact for the new offering.

Confidential, Charlotte, NC

Senior Project Manager

Responsibilities:

• Implement Exadata platform for the Retirement and Income (RIT) area. Includes migration of AIX and Linux-based Oracle databases to multimode solution at 2 facilities.

Confidential, Charlotte, NC

Senior Technical Project Manager

Responsibilities:

• Projects include migration to IE11 and mitigation of POODLE vulnerability by going to TLS on the desktops / laptops.

Confidential, Ft Mill, SC

Program Manager

Responsibilities:

• Developed strategy / roadmap for the Confidential ( Confidential ) Confidential and B2B processes for AS400-based processes.
• Tasked with vetting and selecting an entry point for Confidential to the Confidential world. Interviewed several Confidential providers (Ariba, IBM/Sterling, Tibco and Covalentworks).
• Discussed pros / cons with Confidential senior team about on-prem vs cloud-based Confidential solutions.
• Convinced Confidential team to implement a hybrid solution using a Value Added Network (VAN) and Ariba to on-board the first client - Confidential .
• The Java / XML based solution was in place in less than 2 months start to finish utilizing ITIL / ITSM based processes. Performed QA and User Testing.

Confidential, Matthews, NC

Director

Responsibilities:

• Led the infrastructure area consisting of network, storage, PC support, server, DR/BC, Oracle ERP, DBA (SQL and Oracle) and Security / Risk teams. Infrastructure teams support 8000+ stores, corporate campus, 2 datacenters and 11 distribution centers.
• Implemented Hyper-V (MS) as virtualization solution on Windows 2008 / 2012 platforms, replacing VMware. Replaced 600+ physical servers with clustered / HA solution in 2 datacenters.
• As Director of Back Office Support, upgraded Oracle EBS to 11g. Implemented financial modules - AP, GL, FA and HR.
• Developed integration for Oracle EBS into the mainframe-based warehouse order system. Utilized APIs to reduce complexity in order extract process.
• Created monitoring team for all production DBMS (Oracle, MS SQL), servers, networks and applications using Spotlight, OpNet, OEM and SCOM.
• Managed Contact Center teams - network, Telcom, new store provisioning, application support and laptop/desktop. Utilized Service Now (Magic) to improve SLA metrics.
• Migrated FamilyDollar.com and Confidential intranet platform to cloud-based platform at Peak 10 replacing WebLogic. Provided operational over-site for both platforms.
• Developed ITIL / ITSM processes for the network, server, security/risk, storage for tracking, resource utilization, SLA / OLA and change management.
• Upgrade of NC datacenter to Tier 3 facility included storage migration to HDS VSP technology for 500TB of production data, installation of dual Confidential, top-of-rack technology and redesign of DC for improved A/C efficiency. The DR Datacenter in IA received new storage platform, enhanced security and 10G pipe for trickle backups from NC.
• Created a technical PMO team for infrastructure projects utilizing Agile methodologies.
• Developed / Implemented new BI platform using Teradata (data warehouse) and Informatica (ETL). Developed technology roadmaps including the utilization of SaaS/Iaas strategies and outsourcing of SharePoint development / support.
• Implemented Oracle RAC and SOA / Enterprise Bus technology. Migrated UNIX platforms to OEL Linux to utilize commodity IBM hardware. Implemented UCCx / Lync as part of Telcom Upgrade Roadmap.
• Built 2 global offices in Hong Kong / Shenzhen to support new Confidential entity - Tarheel Trading Company. They were operational in 13 months. Implemented cloud-based Office 365 for these offices.

Confidential, Matthews, NC

Director, Applications Development and Support

Responsibilities:

• Responsible for mission-critical applications including financials, WMS, merchandising, POS, distribution and pricing. Managed vendors including IBM, EMC, Sun and Microsoft.
• Implemented RETAILIX to replace legacy pricing, WMS, logistics, TMS and distribution processes. Included migrating DB2 / VSAM DBMS to MS SQL. Migrated INFOR ERP (GEAC) to .NET platform (from z/390). This included HR and all financial modules (FA, GL, AP).
• Managed Level 2 application support team and Datacenter support team.
• Developed / Deployed Point of Sale (POS) ‘trickle TLOG’ to support scanned-based trading. Implemented HIPPA processes to allow Confidential to confirm compliance during the implementation of HT Drugstores. Developed PCI processes for Point of Sale processes.
• Created formal RFP process to drive decision of merchandising system upgrade - Retalix versus Retek. Implemented ITIL / ITSM processes as part of IT Continual Improvement.
• Implemented MQ Series / Websphere to migrate legacy apps to distributed platforms.