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Computer Systems Analyst Resume

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objective

Seeking a position as a Computer Systems Analyst with primary interest in programming or troubleshooting and installation of PC hardware. Will also consider Network Administration, PICK programming or a PC Technician position.

profile

  • Motivated, versatile and dedicated individual with a willingness to learn new technologies and software.
  • Demonstrated ability to learn new software quickly.
  • Track record of reducing time spent on various computer related operations through software and procedural improvements.
  • Hands - on experience in the maintenance and repair of computer hardware.
  • Adept at developing software solutions that cater to the needs of the users.
technical proficiencies
  • Norton Ghost
  • Veritas 10.0 Server Backup
  • MS-DOS (Command Line)
  • HTML Web Design
  • Windows 95, 98, NT 4.0 and XP
  • Visual Basic
  • PC Assembly and Hardware
  • Microsoft Office
  • D3/PICK Programming
  • Microsoft Server 2003 and Active Directory
  • Accuterm 2K2 VBA programming
professional experience

Confidential, Windsor, CT 1983 - 2012

Final Inspection 2007 - 2012

Visually inspect and test products using a hi-pot tester and pulse testing equipment prior to packing and shipping.

Network & Desktop PC Support Technician / PICK Programmer 2005 - 2007

Recruited from packed stock department to assemble and troubleshoot Pentium PC's. Installed operating systems and application software; downloaded and installed updates for the operating systems, anti-virus and application software. Assisted in the administration of the primary server (running Microsoft Small Business Server 2003) and scheduled regular backups. Assisted in the optimization, maintenance and development of programs for PICK-based Company accounting database using the proprietary PICKBASIC programming language to meet the needs of the end-users.

Key Contributions:

  • Developed a new method for entering product price changes that reduced the time spent from several weeks to less than two days. Improved the process of entering stock and material data for inventory control in a way that reduced the time spent by 50-75% and reduced data entry errors by 80%.
  • Improved the method by which new components and products are entered into the engineering database. This eliminated the need to enter redundant data.
  • Created a date correction subroutine for the daily cash flow report that eliminated a known bug requiring the rerunning of the report on the first day of every month.
  • Discovered and corrected a long unnoticed error that caused the sales forecast reports to be incorrect.
  • Simplified the generation and distribution of pick lists and packing lists for the shipping department: Three separate tasks are now performed by one program.
Packed Stock / Shipping / Receiving 1991 - 2005

Packed finished product in preparation for shipment using Windows XP based label-printing PC. Process outgoing mail for sales and administration, pickup and drop off mail at Windsor Post Office. Closed out work orders using Pick system. Assisted in shipment processing via UPS, FedEx, USPS and DHL.

Machine Operator 1983 - 1991

Produced various product components using drill presses, lathes, power presses, milling machines and belt sanders.

Confidential, Westlake, OH 2006 - Present

Independent IT Contractor

Contracted to perform various IT-related projects through QualxServ at job sites in Connecticut and Massachusetts. Projects lasted one day or overnight and involved server upgrades, software upgrades, and point-of-sale hardware upgrades. Also assisted a team lead on several large projects.

Confidential, Tyngsboro, MA 2008 - Present

Independent IT Contractor

Contracted to perform various IT-related projects through QualxServ at job sites in Connecticut and Massachusetts. Projects lasted one day or overnight and involved server upgrades, software upgrades, and point-of-sale hardware upgrades. Also assisted a team lead on one large project.

Confidential, Dedham MA

Independent IT Contractor 2007

Contracted to perform various IT-related projects at job sites in Connecticut and Massachusetts. The projects lasted anywhere from one day to three months and involved either hardware upgrade and redeployment work or then relocation of computer hardware.

Confidential, King of Prussia, PA

Re-deployment Technician (one-day project) 5/2007

Part of a team involved in the reconnection of 80 PC's for AXA, a life insurance and financial services firm located in Farmington, CT.

Confidential, Chicago IL

Memory Installation (Half-day project) 3/2007

Installed 1GB RAM hardware upgrade in two Compaq Evo 4000 workstations for Gallagher Bassett Services in Longmeadow, MA.

Confidential, West Chicago IL (Corporate Headquarters)

Deployment Technician (one-day project) 8/2006

Part of a team involved in the replacement of IBM Netvista PC's with Dell OptiPlex 520 workstations and Latitude notebook PC's at a worksite in Rocky Hill, CT (Cummings Diesel Service Center). Disconnected and removed old workstations to a central staging area for data purge. Installed new Dell workstations or notebook PC's depending on end user's requirements and needs.

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