Line Server/ Customer Service/ Cashier Resume Washington, DC - Hire IT People

PROFILE SUMMARY:

Administrative Assistant & Food Server with 10+ years of working with Non Profit and Government Agencies.
Possesses impeccable writing and verbal communication skills, and excellent interpersonal skills.

PROFESSIONAL EXPERIENCE:

Confidential

Line Server/ Customer Service/ Cashier, Washington, DC

Responsibilities:

Confidential

Dispatcher/ Customer Service, Hyattsville, MD

Responsibilities:

Dispatching routes and directions to over 15 drivers vehicles
Answering phone calls from clients that wants trips rebooked, questions about where is their ride, pick up times and canceling their trips upon clients request
Contacting drivers when the dwell time is past 5 minutes and documenting all movement of drivers in the system
Monitoring 2 computers with 5 screens that shows drivers movements, client trips, drivers arrival, performance and dwell times

Confidential

Dispatcher, Washington, DC

Responsibilities:

Confidential

Administrative Assistant/ Document Management / Clerk, Washington, DC

Responsibilities:

Managed filing system in numerical order according to the year and archiving older cases onsite, offsite and on excel spread sheet.
Retrieving documents from fax machines and E fax online and distributing them to the designated department.
Opening the Hearing rooms in the morning, making sure all supplies in Hearing rooms are restocked and making sure that all Hearing rooms are in order before the end of the day.
Assisted with servicing notices to the parties that have or had hearings before the courts and assisted with special projects giving by the Administrative Law Judges.
Monitored, stocked, and distributed supplies as well as checked on shipments as they arrived.

Confidential

Client Advocate/ Receptionist / Co - Director, Washington, DC

Responsibilities:

Appeared in District Court to conduct enrollments and consult with District Attorneys on clients conduct
Provided timely reports
Facilitate group sessions and individual goal setting sessions
Handled financial records and prepared payroll.
Attended conferences to plan directions in which to go as a non-profit organization and ascertain problems in the community.
Met with funders and other business associates
Assisted clients to improve their quality of life and maintained a welcoming environment for the staff and visitors.
Created a curriculum for a support group for clients
Greeted clients and staff as they entered the Facility
Made sure the environment was welcoming, clean and safe for staff and clients
Answered a multi lined telephone system directed the call to the right person took messages and made sure they got delivered.
Put together outreach materials for day and night outreach
Operated the fax machine, copy machine, scanning machine.
Ran earns, gathered the mail and distributed it to the proper boxes