WORK EXPERIENCE:

Confidential, Washington, DC

Contract Billing Specialist

Responsibilities:

• Manage a high volume of fast - paced billing responsibilities.
• Analyze Alternative Fee Agreements to produce complex legal bills while adhering to client’s Outside Counsel Guidelines.
• Utilize Elite Enterprise software to produce invoices, including proforma generation, narrative edits, dividing & transferring time, revaluing rates, processing write-offs, applying trusts or unallocated funds, entering anticipated costs, and reversing/revising invoices as needed.
• Proof bills for correct rates, accurate tier discounts and proper formats.
• Preserve data via Work Site.
• Manually eBill invoices & troubleshoot solutions to billing errors for successful submission, including rate and/or budget submission & proper formatting resolutions.

Confidential, Washington, DC

Billing Coordinator

Responsibilities:

• Analyzed complex Fee Arrangements to prepare invoices utilizing Elite Enterprise software, proofed bills for accuracy and forwarded to clients via e-mail, US Mail or the eBilling Hub.
• Remained calm under pressure while prioritizing to meet the needs of the attorneys and the clients.
• Maintained strong working relationships and offered exceptional customer service 100% of the time to departmental staff, attorneys, managers, clients and vendors.

Confidential, Silver Spring, MD

Contract Legal Billing Specialist

Responsibilities:

• Supported the Vice Presidents of IP & Litigation in the Legal Department.
• Utilized CounselLink to onboard law firms, process fee offers, ensure timekeeper rates were in accordance with rate thresholds, and properly allocated invoices for payment.
• Tracked estimates, accruals and reclassifications via Excel spreadsheets for accurate Legal Spend.

Confidential, Dallas, TX eBilling Specialist

Responsibilities:

• Managed the eBilling process for the firm utilizing Elite Enterprise software, the eBilling Hub and various vendor sites.
• Maintained a database of clients, matters and vendors.
• Configured the eBilling Hub to meet the needs of the vendor's requirements. Set-up new clients in the eBilling Hub, mapped matters in various vendor sites and reconciled in Elite.
• Used a Document Management system to preserve historical documentation.
• Submitted budgets, accruals and proposed timekeeper rates in vendor sites. Met all deadlines.
• Followed-up with collection agents on reduced invoices and forwarded short-paid reports.
• Processed appeals and tracked their outcome.
• Followed-up with attorneys and collection agents.
• Resolved rejected invoices in a timely and accurate manner.
• Manipulated Confidential files as needed. Tracked all rejected invoices and resolutions by use of Excel spreadsheets.
• Generated WIP, A/P and timekeeper diary reports upon request.
• Worked as a member of a team within the finance department and delivered outstanding customer service to teammates, secretaries, attorneys, management, vendors & clients.
• Trained legal billers, legal administrative assistants and attorneys on the eBilling process.

Confidential, Dallas, TX

Contract Legal Billing Specialist

Responsibilities:

• Executed administrative, clerical & accounting procedures for 3 short-term legal billing roles.
• Paid particular attention to detail with a high degree of accuracy.
• Used exceptional judgment when handling highly sensitive and confidential information.

Confidential, Dallas, TX

Legal Billing Specialist

Responsibilities:

• Transmitted bills via eBilling Hub & used Microsoft Office 2010 daily work responsibilities.
• Created a Rippe & Kingston Confidential training manual due to recent conversion from AS400.
• Trained departmental staff on new billing software.
• Gave top-notch customer service when providing answers to questions regarding billing, cash receipts, A/R and unbilled work-in-process to attorneys & secretaries.

Confidential, Hartford, CT

IP Billing & A/P Coordinator

Responsibilities:

• Processed, prepared and proofread detailed complex client billings for the firm’s largest client, and several smaller ones.
• Utilized Perfect Law software for Information Management, Time & Billing and Accounts Payable for intricate accounting procedures. eBilled invoices via Confidential & Confidential 360°.
• Uploaded A/P Imports to payable software. Maintained a confidential database for outside vendors.
• Exhibited exceptional customer service skills, professionalism and tact when communicating with in-house/outside counsel, clients and vendors.

Confidential, Hartford, CT

IP Legal Secretary

Responsibilities:

• Produced documents and e-filed Patent and Trademark applications via Confidential on a Confidential platform.
• Prepared transmittals, application data sheets, assignments, declarations, powers of attorney & information disclosure statements for patent application filings.
• Transcribed documents for responses to Office Actions and e-filed accordingly.
• Preserved trademarks by e-filing statements-of-use, §8&9 Declarations and §8&15 Renewals. Maintained attorneys’ dockets for drop-dead dates, set-up new matters and entered time in Pro Law.
• Proofread and reported filing receipts, publication approvals in the Official Gazette, acknowledgement receipts, issued patents & registered trademarks to U.S. clients and foreign associates.