PROFESSIONAL SUMMARY:

• Highly enthusiastic and service - driven team player with over five years of outstanding leadership attributes including the ability to articulate confidently and professionally, using Microsoft Office.
• Proving over four years of al experience with a superior capacity of understanding new concepts and applying them efficiently.
• Equipped with a comprehensive al background in and public administration and possessing influential skills in mentorship.

PROFESSIONAL EXPERIENCE:

Confidential, Hyattsville, MD

Coach

Responsibilities:

• Assist middle school students in their courses by providing on-site motivation and support; with daily assignments and projects to increase understanding;
• Work collaboratively with a team of teachers (both in-person and virtual) to assist in ensuring that all students in the cohort are on track and successfully progressing through the program;
• Provide assistance with reviewing data; including assisting school administration and faculty in understanding data in order to support the generation of effective responses to the school/students' needs;
• Assist with clarifying directions, rubrics and portfolio requirements;
• Assist Virtual Teachers with keeping student records and data up-to-date, including cumulative files, online student and family information, attendance accounting, and logging all student and parent contacts;
• Provide support and assistance in the organizing and administrating the State Testing, as directed;
• Help carry out al programs developed through the Individualized Plan (IEP) process for special students;
• Responsible for maintaining a positive, supportive, and engaging learning environment at all times; and
• Contribute to developing and monitoring individualized Action Plans for each student in escalation; including working with students to set goals for getting back on track and communicating with parents/caretakers and school staff;
• Support college counseling activities by helping students research and understand their post-secondary al options;

Confidential, Baltimore, MD

Administrative Support Associate

Responsibilities:

• Documented the contractual billing process within the Office of Specialized Service, as well as working with the Offices of Budget & Accounting to manage and track contractual expenditures for special purchase orders
• Processed calls to appropriate staff and/or office, schedule appointments as needed for staff and correctly assesses customer needs through effective questioning and listening skills.
• Initiated occupational documentation and perform various clerical duties and responsibilities in support of the other organization's program(s) and operations.
• Monitored multiple databases to keep track of all company inventories.
• Improved policies and procedures within the Office of Specialized Service Provide customer/client service via effective communication with parents and staff regarding student services
• Guided Confidential to ensure all internal processes are followed in the assignment of staff within the Confidential, including central, school-based staff and contracted services.
• Recorded in and out log all mail or files from internal and external resources; label files according to retention and disposal schedules and preparing files for disposal;
• Provide assistance to parents of students, to ensure that all students are successfully progressing through the program and to be a point of contact for discussions on their student

Confidential, Baltimore, MD

Administrative Assistant

Responsibilities:

• Maintained records of special staffing and managed materials for Special schools via k12
• Conducted and participated with hiring procedure within Office of Administrative Services; pre-screen perspective candidates, scheduled interviews, conduct interviews via panel process, and follow-up communication with applicants
• Processed contractual billing to manage contractual expenditures and collaborated with Confidential ; ensuring all internal processes were followed in the assignment of staff within the Confidential
• Managed monthly reports to keep the Director apprised of the Office's current and projected needs based on data and billing
• Uphold oversight to the student escalation process and communicate with respective school officials about current student evaluation escalation metrics
• Administered meetings with respective school leaders for proper site location for Summer Extended Year Program (ordering materials, distribution center, etc).

Confidential, Baltimore, MD

Temporary Support Assistant

Responsibilities:

• Selected and compiled relevant information and resources for clients to support them in overcoming mental and emotional problems, as instructed via their Individual Program (IEP) goals.
• Conferred with parents and guardians, teachers and administrators to resolve clients' behavioral and academic problems.
• Communicated regularly with family members and significant others during the treatment process.
• Acted as a role model for clients by exhibiting positive behaviors.
• Cultivated positive relationships with other mental health professionals, programs and associations.
• Administered discipline appropriately and set limits for behavior.
• Implemented therapeutic plans for each child and recorded child's progress in case file.

Confidential, Bowie, MD

Campus Activities Coordinator

Responsibilities:

• Planned, publicized and executed campus-wide events for the entire student-body
• Ensured compliance with overall organization policy and procedures through strategic plans to garner revenue for the organization Student Government Association (BSU)
• Led team of 30 professionals with numerous direct reports.
• Cultivated productive leadership team to drive improvements.
• Designed all aspects of new initiative focused on student involvement and community activism.
• Managed operations in accordance with budget requirements to implement creative and strategic programs to help enhance the campus community
• Managed all social media programs, including Internet forums, blogs, social networking applications and message boards.

Confidential, Bowie, MD

Program Implementation Liaison

Responsibilities:

• Established positive relationships with students, parents, colleagues and administrators.
• Designed and produced al and resourceful programming tailored to the new students.
• Counseled new students on academic, transition, and social issues.
• Managed incoming students with daily assignments and projects to increase understanding and clarification of syllabi and course requirements