Reservation Representative Resume
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Dorchester, MA
OBJECTIVE:To obtain a position that enhances my current knowledge, skills and could lead to future
Development opportunities.
EDUCATION:
Bachelors of Science in Finance
Concentration GPA: 3.68;
Associate of Science, candidateBusiness Administration
PROFESSIONAL EXPERIENCE:
Confidential, September 2011
- CIS analyst
- Responsible for creating purchase orders and projects
Confidential, July 2008 – August 2010
Lifeguard
- Ensured the pool policies and guidelines are followed and understood by patrons
- Supported the facilitation of the aquatic services to community user
Confidential, Praia, Cape Verde May 2005 - June 2006
Reservation Representative
- Primary responsibility to sell TACV Airlines service to prospective customers by answering incoming calls and assisting customers in reaching satisfactory solutions to their needs
- Apply sales techniques while providing schedules fare and flight information to customers in a manner that meets the standards of high customer service
- Handledaccountspayable and accountsreceivable
- Financialreporting and data processing
ACTIVITIES:
Quincy College’s Society of Entrepreneurs January 2008 - May 2008
Co-Founder and
- Assisted in the establishment of the first student-run organization to develop entrepreneurship on campus
- Contributed to planning and execution of the organization’s first conference that was attended by 70 people, including business executives, entrepreneurs, and Mayor of Quincy
SKILLS
- Strong knowledge working with QuickBooks, Peachtree, and other automated accounting and financialsoftwares
- Proficient in PC & MAC, MS Word, Excel, PowerPoint, and People Software
- Ability to multitask and be efficient at the same time
- Excellent communication, written and interpersonal skills
- Hardworking, reliable, ability to adapt to challenges, Work well under pressure
- Language
- Proficient in French and Italian
- Fluent in English, Portuguese, Spanish and Cape Verdean Creole