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Reservation Representative Resume

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Dorchester, MA

OBJECTIVE:To obtain a position that enhances my current knowledge, skills and could lead to future
Development opportunities.

EDUCATION:

Bachelors of Science in Finance
Concentration GPA: 3.68;
Associate of Science, candidateBusiness Administration

PROFESSIONAL EXPERIENCE:

Confidential, September 2011

  • CIS analyst
  • Responsible for creating purchase orders and projects

Confidential, July 2008 – August 2010
Lifeguard

  • Ensured the pool policies and guidelines are followed and understood by patrons
  • Supported the facilitation of the aquatic services to community user

Confidential, Praia, Cape Verde May 2005 - June 2006
Reservation Representative

  • Primary responsibility to sell TACV Airlines service to prospective customers by answering incoming calls and assisting customers in reaching satisfactory solutions to their needs
  • Apply sales techniques while providing schedules fare and flight information to customers in a manner that meets the standards of high customer service
  • Handledaccountspayable and accountsreceivable
  • Financialreporting and data processing

ACTIVITIES:

Quincy College’s Society of Entrepreneurs January 2008 - May 2008
Co-Founder and

  • Assisted in the establishment of the first student-run organization to develop entrepreneurship on campus
  • Contributed to planning and execution of the organization’s first conference that was attended by 70 people, including business executives, entrepreneurs, and Mayor of Quincy

SKILLS

  • Strong knowledge working with QuickBooks, Peachtree, and other automated accounting and financialsoftwares
  • Proficient in PC & MAC, MS Word, Excel, PowerPoint, and People Software
  • Ability to multitask and be efficient at the same time
  • Excellent communication, written and interpersonal skills
  • Hardworking, reliable, ability to adapt to challenges, Work well under pressure
  • Language
  • Proficient in French and Italian
  • Fluent in English, Portuguese, Spanish and Cape Verdean Creole

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