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It Infrastructure Consultant Resume

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SUMMARY

A hands-on IT manager who gets the job done within budget and on time. Strong technical skills. Tenacious about vendor management. Extensive technical implementation skills and project management skills. Dedicated to excellent customer service. Excellent people and communication skills.

  • Directed global IT projects that achieved strategic business goals.
  • Superior analytical, technical and organizational skills.
  • Project managed large scale international projects.
  • Managed, tier 1 vendors on a global scale.
  • Extensive experience in business systems analysis and program development.


EXPERIENCE

Confidential,Piedmont, CA 2007 - Present

An IT systems consulting firm providing customer focused solutions and services.

IT Infrastructure Consultant
Organization Consulted with: Consultancy Engaged as:
Confidential, IT Consultant
Confidential, IT Contractor

  • Providing complete network/application assessment and documentation.
  • Providing software and hardware implementation.
  • Development of IT service process and procedures.
  • Providing vendor management.

Confidential, 2006 - 2007
The State of California’s lawyer governing body supporting 200,000 lawyers.
Interim IT Director

  • Managed Linux, Microsoft, AS/400, HP, Cisco, f5 and Blackberry wide area network.
  • Managed, mentored and trained all IT Operations staff.
  • Scoped, prioritized and directed all IT Operations projects.
  • Designed and implemented IT operational policies and procedures framed in ITIL.
  • Managed vendors and negotiated vendor contracts.

Confidential,Piedmont, CA 2004 - 2006

An IT systems consulting firm providing IT infrastructure management solutions and services.

IT Infrastructure Consultant
Organization Consulted with: Consultancy Engaged as:
Confidential, Interim IT Director
Confidential, Interim IT Director
Confidential, Sr. Project Manager

  • Provided network assessment and network re-design.
  • Developed $3 million critical software RFP.
  • Provided project identification, prioritization and management.
  • Built Linux servers running Apache web services.

Confidential,Palo Alto, CA. 2001 - 2003
A thin-film manufacturing company producing coated film which is applied to glass for many uses.

IT Infrastructure Manager
  • Managed and mentored global IT staff, IT vendors and IT contractors.
  • Responsible for staff hiring and staff release through the company down sizing.
  • Built Linux servers to run MRTG for network monitoring.
  • Designed and directed IT operational policies and procedures by way of implementing ITIL.
  • Provide Executive Committee with technical presentations and documentation.
  • Built and managed Checkpoint firewall and Exchange/Outlook systems.

Confidential,Emeryville, CA. 2001 - 2001
A pharmaceutical manufacturing company.

Senior IT Project Manager
  • Managed and directed a corporate outsourced technical environment of 80+ on-site IBM Global Services staff members.
  • Made project presentations to the Executive Committee.
  • Identified and hired 65 IBM consultants to support the company wide hardware refresh project for a 1400 system refresh.

Confidential,Redwood City, CA. /Hong Kong/Shanghai, China 2000 - 2001
A semiconductor manufacturing company.

IT Consultant
  • Purchase technical equipment in China for the start-up company.
  • Made technical presentations to Asian based staff and management.
  • Designed and built a global network connecting Shanghai, China, Hong Kong, Taiwan and Palo Alto, U.S.A.

Confidential,Fremont, CA. 1999 - 2000

A semiconductor equipment manufacturer. IT Infrastructure Manager
  • Directed global IT Operations and Application groups.
  • Identified, selected, purchased and installed HPUX servers for engineering applications.
  • Responsible for staff hiring and staff release through company down sizing.
  • Managed vendors and negotiated contracts.

Confidential,San Francisco, CA. 1998 - 1999

A non-profit hospital management company covering 3 states and having 35,000 employees. Corporate Network Manager
  • Managed corporate network and IT technical support staff.
  • Trained staff in project management techniques.
  • Recruited and managed 180 project managers for a major technical review project.

Confidential,Menlo Park, CA. 1992 - 1998
A national workers’ compensation insurance company.

Manager of Network Systems
  • Designed, implemented and managed a National WAN from a central location using Netware 4.x, NDS, SAA, HPUX, IP and IPX over 45 Netware servers and 17 Unix servers.
  • Managed contracted technical support teams throughout the U.S. during the building of the new corporate wide area network.
  • Trained network administrators to manage and support independent networks.
EDUCATION

B.S., Business Administration
Graduate studies, Business Administration
ITIL Certificate and formal training in Cisco, Microsoft, Linux and Network General

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